and coach services. "Delivery Planning" which promotes cycling in London, including the construction of Cycle Superhighways. "Special Projects Team" manages the contract with Serco for the Santander Cycles bike rental scheme. Walking, which promotes better pedestrian access and better access for walking in London. London Road Safety Unit, which promotes safer roads through advertising and road safety measure. Community Safety, Enforcement and Policing, responsible for tackling fare evasion on buses, delivering policing services that tackle crime and disorder on public transport in co-operation with the Metropolitan Police Service's Transport Operational Command Unit (TOCU) and the British Transport Police. Traffic Enforcement, responsible for enforcing traffic and parking regulations on the red routes. Freight Unit, which has developed the "London Freight Plan" and is involved with setting up and supporting a number of Freight Quality Partnerships covering key areas of London. Operations centre TfL's Surface Transport and Traffic Operations Centre (STTOC) was officially opened by Prince Andrew, Duke of York, in November 2009. The centre monitors and coordinates official responses to traffic congestion, incidents and major events in London. London Buses Command and Control Centre (CentreComm), London Streets Traffic Control Centre (LSTCC) and the Metropolitan Police Traffic Operation Control Centre (MetroComm) were brought together under STTOC. STTOC played an important part in the security and smooth running of the 2012 Summer Olympics. The London Underground Network Operations Centre is now located on the fifth floor of Palestra and not within STTOC. The centre featured in the 2013 BBC Two documentary series The Route Masters: Running London's Roads. Connect project Transport for London introduced the "Connect" project for radio communications during the 2000s, to improve radio connections for London Underground staff and the emergency services. The system replaced various separate radio systems for each tube line, and was funded under a private finance initiative. The supply contract was signed in November 1999 with Motorola as the radio provider alongside Thales. Citylink's shareholders are Thales Group (33 per cent), Fluor Corporation (18%), Motorola (10%), Laing Investment (19.5%) and HSBC (19.5%). The cost of the design, build and maintain contract was £2 billion over twenty years.Various subcontractors were used for the installation work, including Brookvex and Fentons. A key reasoning for the introduction of the system was in light of the King's Cross fire disaster, where efforts by the emergency services were hampered by a lack of radio coverage below ground. Work was due to