of this mishap." He noted that it was also unclear how the tail mechanism began to rotate once it was unlocked, since that maneuver requires a separate pilot command that was never given, and whether the craft's position in the air and its speed somehow enabled the tail section to swing free on its own. In November 2014, Branson and Virgin Galactic came under criticism for their attempts to distance the company from the disaster by referring to the test pilots as Scaled Composites employees. Virgin Galactic's official statement on 31 October 2014 said: “Virgin Galactic’s partner Scaled Composites conducted a powered test flight of SpaceShipTwo earlier today. [...] Local authorities have confirmed that one of the two Scaled Composites pilots died during the accident”. This was in strong contrast to public communications previously released concerning the group's successful flights, which had routinely presented pilots, craft, and projects within the same organizational structures, as being "Virgin Galactic" flights or activities of "the Galactic team". The BBC's David Shukman commented that: “Even as details emerge of what went wrong, this is clearly a massive setback to a company hoping to pioneer a new industry of space tourism. Confidence is everything and this will not encourage the long list of celebrity and millionaire customers waiting for their first flight". At a hearing in Washington D.C. on 28 July 2015, and a press release on the same day the NTSB cited inadequate design safeguards, poor pilot training, lack of rigorous FAA oversight and a potentially anxious co-pilot without recent flight experience as important factors in the 2014 crash. They determined that the co-pilot, who died in the accident, prematurely unlocked a movable tail section some ten seconds after SpaceShip Two fired its rocket engine and was breaking the sound barrier, resulting in the craft's breaking apart. But the Board also found that the Scaled Composites unit of Northrop Grumman, which designed and flew the prototype space tourism vehicle, did not properly prepare for potential human slip-ups by providing a fail-safe system that could have guarded against such premature deployment. “A single-point human failure has to be anticipated,” board member Robert Sumwalt said. Instead, Scaled Composites “put all their eggs in the basket of the pilots doing it correctly.” NTSB Chairman Christopher Hart emphasized that consideration of human factors, which was not emphasized in the design, safety assessment, and operation of SpaceShipTwo's feather system,