2022). How one university harnessed internal knowledge and expertise to effectively combat the COVID-19 Pandemic. Electronic Journal of Knowledge Management, Special Issue: The University of the Future. 20(1), 1-16. https://academic publishing.org/index.php/ejkm/article/view/2439/2034 Ruben, B. D., Gigliotti, R. A., (2021). Explaining incongruities between leadership theory and practice: Integrating theories of resonance, communication, and systems. Leadership & OrganizationDevelopment Journal. 42(6), 942-957. https://doi.org/10.1108/LODJ-02-2021- 0072. Ruben, B. D. (2020). Contemporary challenges confronting colleges and universities: The Baldrige and excellence in higher education approach to institutional renewal. Chronicle of Leadership and Management, 1(1), 13-35. https://baldrigefoundation.org/what-we-do/thought- leadership/clm/ https://ol.rutgers.edu/wp-content/uploads/2021/02/RubenChronicle-of- Leadership_ Mgmt-Dec-2020.pdf Ruben, B. D., Gigliotti, R. A. (2017). Communication: Sine qua non of organizational leadership theory and practice. International Journal of Business Communication, 54(1), 12-30. https://journals.sagepub.com/doi/full/10.1177/2329488416675447. Ruben, B. D., Lewis, L., Sandmeyer, L., Russ, T., Smulowitz, S., Immordino, K. (2008). Assessing the Impact of the Spellings Commission: The Message, the Messenger, and the Dynamics of Change in Higher Education. Survey Instrument and Summary of Interview Responses. National Association of College and University Business Officers. Ruben, B.D., L. Stewart. (2020). Communication and human behavior, seventh edition. Kendall Hunt. Ruben, B. D. (2014). Communication theory and health communication practice: The more things change, the more they stay the same. Health Communication, 31(1), 1-11 http://dx.doi.org/10.1080/10410236.2014.923086. Ruben, B. D. (1995). Quality in higher education. Transaction/Routledge. Ruben, B. D. (2004). Pursuing excellence in higher education: Eight fundamental principles. Jossey-Bass; Ruben, B. D., De Lisi, R., Gigliotti. R. A. (2018). References External links GoogleScholar 1944 births Living people Rutgers University faculty University of Iowa alumni Theodore Roosevelt High School (Iowa) alumni