Alexey Ustaev developed its own unique system of service for corporate clients – the industrial enterprises – for the purpose of protection of the business against external risks. The two-tiered model includes a professional team of experts for financial profiles working in Viking Bank and also highly specialized companies, which were especially created and attracted on the terms of outsourcing the rendering of legal, economic, tax, consulting, IT, business maintenance services, both ensuring economic safety and insurance of the enterprises, and also a bank which conducts monitoring of the borrower, not only at the stage of issuing of loans, but also during the course of implementation of the business plan in changing market conditions, for which it was organized. This system allowed Viking Bank to introduce a new approach with the organization and regulation of the process of lending to companies. The bank refused to play a passive role as the provider of borrowed funds and became instead a full partner interested in the improvement of the financial position and expansion of the business of its clients. The bank carries out active work for enterprises in light industry, hotel business, trade and services sectors, development sectors and other branches of the economy. Public and social work Since 1989 - Member of Council of Northwest Banking Association Since 1999 - Member of the Diplomatic Club Since 2004 - Academician of the St. Petersburg Engineering Academy 2004-2006 – President of the St. Petersburg Chess Federation Since 2007 - President of the Association of the Chess Federations of the Northwest Federal District The Viking bank led by Alexey Ustaev actively participates in various social programs, it provides help to socially disadvantaged segments of the population, and it supports the development of sports, science and education. 1995-2009 - payments of grants to families of disabled people who have to look after minor children, and later to families of disabled people. Since 2004 - financial support of the Ballet Drama School of L.V. Jakobson and Orphanage No. 8 of the Vyborgsky District of St. Petersburg. 2004-2006 – Alexey Ustaev actively develops chess activities, being the president of the St. Petersburg Chess Federation. Since 2006 – financial help to the Turner Children's Orthopedic Research Institute and to the K.K. Grota Boarding School for Blind and Visually Impaired Children. Since 2007 - Alexey Ustaev was elected president of the Association of Chess Federations of the Northwest Federal