Xpertdoc Technologies Inc. is a global company, established in 2000, which provides document automation and customer communications management services. Xpertdoc is headquartered in Terrebonne, Quebec, Canada. The company has developed Xpertdoc, which provides capabilities for management of documents, building Microsoft word templates, digital data capture, and general content management. It leverages Microsoft's products, such as Word, Dynamics CRM, SharePoint and Microsoft Azure. Xpertdoc is mainly targeted towards insurance companies, but is also suitable for government and the banking, financial, manufacturing, and real-estate industries. Founders Francis Dion, Chief Executive Officer, and Eveline d'Orvilliers, Vice-President, are both founders of Xpertdoc. History In 2000, Francis Dion and Eveline d'Orvilliers founded Process Academy Inc. Seven years later, the company was renamed Xpertdoc Technologies, following the arrival of a new Word file format, the .docx, which was introduced by Microsoft under the Office Open XML standard. The company launched Xpertdoc Studio 2007, a tool that integrates with Microsoft Word and allows the production of automated business documents. The same year, Xpertdoc was certified a Microsoft Gold partner. In 2009, Xpertdoc received financial support from private investors and from local and government funding agencies; the company doubled in size and its market expanded across Canada, the United States, Europe, Asia and the Middle East. Xpertdoc launched the online service Word as a Service. This portal automated the creation of business documents and converts Word files to e-mail and PDF format. Founder and CEO, Francis Dion, is named "business economic personality of the year." The next year, Xpertdoc is nominated at the Concours des Octas 2010, an annual event organised by Réseau Action TI. Its software, developed in collaboration with Aon, was nominated in the "Business Solution - Packages" category. Xpertdoc, as well as a number of organizations and companies from the Lanaudière region (just north of Montreal) launch the TIenrégion.com website. This magazine blog for information technology specialists aims to promote work and companies in the region. In 2012, Barack Obama's health care reform, the Patient Protection and Affordable Care Act, prompts Xpertdoc to develop a cloud solution designed to help Health Insurers meet the production requirements of the standardized reports mandate. A year later, Xpertdoc recoded the architecture of its Customer Communications Software, which it programs in HTML5 to make it compatible with mobile devices. The company's change in software for Dynamics CRM received the Microsoft Dynamics certification. The company also partnered with the Insurance