but when they moved, she went with them. In the first series, she is asked to stand-in for Mrs Patmore as cook at the Abbey while she is away having an eye operation. When Mrs Patmore returns, they run the Garden Party for the hospital fund together. During the Great War, she opened a soup kitchen at Crawley House, in secret, and was helped by Mrs Patmore and Daisy to run it from the money given by the government for the hospital. This all occurs when Matthew and his mother were away in France, in the trenches and field hospitals respectively. In the third series, Isobel wants to hire Ethel to work alongside Mrs Bird. When Mrs Bird refuses to work with a former prostitute, she chooses to leave. Henry Lang Henry Lang (played by Cal MacAninch) was Lord Grantham's valet in the absence of Mr Bates. He is a recent war veteran and suffers from severe Combat Stress Reaction (CSR, or shell shock) that causes him to be very nervous and somewhat disconnected to his surroundings. On one notable occasion he wakes the staff in the middle of the night by horrifically screaming during a nightmare. O'Brien, whose brother suffered from shell shock and eventually died in combat, is uncharacteristically sympathetic and kind to him. He later leaves Downton as he feels he is unfit for service. Jane Moorsum Jane Moorsum (played by Clare Calbraith) was a maid at Downton Abbey and Ethel's replacement. She is a widow as her husband died during the First World War. From the start it is clear that Lord Grantham finds Jane attractive and he takes a great interest in the education of her twelve-year-old son, Freddie. At one point Grantham kisses Jane, but they are interrupted by an oblivious Mr Bates and they decide not to have an affair. Shortly after this, of her free will, Jane leaves service at Downton. Lord Grantham insists on using his influence to get Freddie into Ripon Grammar School and paying the school fees in future. Andrew Parker Andrew "Andy" Parker (played by Michael C. Fox) is a footman who starts working at Downton Abbey in 1924. When he was at school he fooled around and never learned how to read or how to write anything but his own name. Andrew is hired by Carson on a temporary basis to work the week of Lady Rose