not normally be available outside of the cellular network itself. Because the information is transmitted over the web on a regular basis, an internet service provider will be able see entries in the named.log file that resides on its name server at times when any user with an affected phone is connected to the internet by WiFi. This method of connecting is extremely common, as many users seek to keep their cellular data charges as low as possible by also utilizing their home or corporate wireless networks. A likely privacy violation is targeted marketing by the home or company's internet service provider. Examples of possible targeted marketing include offering competing phone plans, android apps that facilitate additional sales, such as television guides, and even hardware sales, like faster or integrated WiFi routers. In short, because of the way Carrier IQ works, even if the company acts with the best of intentions, the software betrays users by leaking information outside of the control of either Carrier IQ or the affected user's phone company. Distribution On December 1, 2011, AT&T, Sprint, and T-Mobile confirmed it was on their phones. Sprint said, "We collect enough information to understand the customer experience with devices on our network and how to address any connection problems, but we do not and cannot look at the contents of messages, photos, videos, etc., using this tool ... The information collected is not sold and we don't provide a direct feed of this data to anyone outside of Sprint." Verizon was the only one of the four biggest U.S. firms to say it was not installed on their phones. Apple, HTC, and Samsung said the software was installed on their phones. Apple said it had quit supporting the application in iOS 5. It said, "With any diagnostic data sent to Apple, customers must actively opt-in to share this information ... We never recorded keystrokes, messages or any other personal information for diagnostic data and have no plans to ever do so." It said it would scrub the software from phones in some future release. HTC (whose Android phone was the subject of Eckhart's video) said, it was required on its devices by a "number of U.S. carriers." It added "It is important to note that HTC is not a customer or partner of Carrier IQ and does not receive data from the application, the company, or carriers that partner