Carrier IQ was a privately owned mobile software company founded in 2005 in Sunnyvale, California. It provided diagnostic analysis of smartphones to the wireless industry via the installation of software on the user's phone, typically in a manner that cannot be removed without rooting the phone. The company says that its software is deployed in over 150 million devices worldwide. History The company was founded by Konstantin Othmer and is a spin-off from his Core Mobility company. Through its MSIP its software "aggregates, analyzes, and delivers data to wireless carriers and device manufacturers. This information proves a valuable resource for these businesses to understand the quality of service their customers experience." On January 27, 2009, CEO Mark Quinlivan announced Carrier IQ had received $20 million Series C financing from Intel Capital, and Presidio Ventures, a Sumitomo Corporation Company. On February 9, 2009, Carrier IQ announced a partnership with Huawei Technologies to develop a "new range of data cards that will provide improved feedback on the mobile broadband user experience." On February 17, 2009, NEC and Carrier IQ announced a global partnership. On June 17, 2009, Carrier IQ was selected by TiE as a TiE50 award winner as "One of the Hottest Global Emerging Companies." On June 16, 2010, Bridgescale Partners announced $12 million in Series D financing for the company. On October 18, 2010, VisionMobile announced Carrier IQ had joined the "100 Million Club" with its software installed on 100 million phones. On March 22, 2011, Carrier IQ announced Mobile Intelligence for 4G technologies, including LTE and HSPA+. On August 31, 2011, Operating Partner at Mohr Davidow Ventures Larry Lenhart was named CEO. The announcement noted that in the second quarter of 2011 Carrier IQ passed the petabyte milestone in processed analytics data. On October 19, 2011, Carrier IQ and third party vendor Nielsen Company announced a partnership on analyzing data. On October 27, 2011, IDC named Carrier IQ "Innovative Business Analytics Company Under $100M" On November 12, 2011, Trevor Eckhart published a report indicating that Carrier IQ software was capable of recording various metrics, including user keystrokes. At Mobile World Congress 2012, Carrier IQ announced an extension to its IQ Care product with a "customer-facing dashboard", relaying information that they'd usually send to wireless companies—such as battery life, network coverage, app's effect on phone performance, and dropped calls coverage—directly to consumers in an effort to reduce technical support calls.