2021, Bren testified before the Government Operations and Audit Committee. She said that Peters received an Agreed Disposition around March/April 2020. Around July 20, 2020, Peters received a letter and/or Findings of Fact and Conclusions of Law when she failed to meet the requirements of the Agreed Disposition. Bren said she was told by Department of Labor attorney Amber Mulder on July 26, 2020, to be prepared to discuss "What is the definition of a serious deficiency; what criteria do you use for denials; how many are denied each year; how many are approved; are we saying that Kassidy can take certain classes and resubmit." Bren said she felt "very nervous" and "intimidated" when meeting with Noem and numerous attorneys and Labor Secretary Hultman. Bren mentioned during the meeting at the mansion some appraisal classes that she thought would be helpful to Peters. Bren said that Noem was upset that she was just now hearing about the classes. Bren testified that the decision to depart from recognized upgrade procedures and offer a third opportunity would be Hultman's. Bren said this was beyond the recognized procedures and "not normal." On November 1, 2021, the Government Accountability Board set an agenda to discuss this issue and another issue based on complaints brought by Ravnsborg. On December 15, 2021, the Government Accountability Board referred one of the two complaints to Noem for a response and sent the other back to the complainant for further information. On February 3, 2022, the Government Accountability Board referred the second complaint to Noem for a response and gave her until April 15, 2022, to answer both pending complaints. On February 24, 2022, Republican State Representative John Mills introduced House Resolution 7004, "Addressing the Governor's unacceptable actions in matters related to the appraiser certification program", against Noem. On March 1, the resolution was debated and failed by a margin of 29 to 38 with three excused, including Noem's primary opponent Steven Haugaard and U.S. House candidate Taffy Howard. COVID-19 pandemic During the COVID-19 pandemic in South Dakota, Noem at first was responsive to containment strategies. As President Donald Trump began to actively resist governmental interventions, she segued to a hands-off approach. She used pandemic relief funds in November 2020 to promote tourism during a surge in cases in the state. She did not implement face mask mandates, raised doubts about the efficacy of mask-wearing, encouraged large gatherings without