existing suite of applications. The beta version app was released on July 2, 2018, and it was largely received positively. John Hatchett, an Access-A-Ride user, commented, "I've really felt like we've been listened to about not only what's not working but what we would like to see to make it work better." Transit journalist Jason Rabinowitz commented: "the fact that [the MTA] launched its new app with an outdated subway map is just so deliciously good that I may skip lunch today." However, the New York City Transit chief customer officer Sarah Meyer stated that this was because "updating the map would have jeopardized the launch date" of the app. References External links Official site Bus transportation in New York City Products introduced in 2018 Metropolitan Transportation Authority New York City Subway fare payment MTA Regional Bus Operations