more than a month for appointments. Telehealth professionals are interested in decreasing these wait times by increasing aspects of appointment efficiency. Patient perspectives Of course, introducing significant use of new technology into medical practice is a large departure from conventional mental health treatment. Several studies investigate the effect of introducing technology into general medical interventions as well as mental health treatments specifically. A review of several studies found that patients were generally satisfied with the medical care received via Telehealth, however the effectiveness and efficiency of programs reported mixed results. In many studies it's challenging to determine if the outcomes were a result of the introduction of technology, as authors fail to describe why they are making such an intervention. A study investigating the design of a passive mental health mobile application for use by teenagers and young adults indicated that teenagers would be most open to using technology to help with mental health issues if it was developed as a smartphone application. Additionally, teenagers would be more motivated in using such applications if there was a social or gamified component, however they expressed potential concern about negative perceptions about using the app. Research indicates that while older patients struggle to accept changes in care, technological resistance is generational, indicating that current and future generations would be open to using telehealth. Technology to promote healthy practices In addition to providing more accurate and reliable data for mental health care providers, smartphones have the ability to provide reminders for healthy practices and appointments. Jen Hyatt, the founder and CEO of Big White Wall, a UK behavioral health social enterprise, comments that existing mental healthcare focuses on diseases rather than health practices and behaviors. Particularly, research has showed that how much we travel and communicate with other people throughout the day is an important factor in our overall mental health. Future applications may leverage location systems in modern mobile phones to track a user's geospatial activity and suggest certain actions through notifications if dangerous patterns are detected. Augmenting care delivery In addition to new types of treatments and interactions, the introduction of technology and informatics has the ability to improve existing mental healthcare effectiveness and efficiency. A UK based study found that a simple digital intervention such as sending SMS (text message) reminders to patients a few days before a mental health appointment decreased missed clinical appointments by 25% to 28%, translating