she has a bikini wax, and later a manicure and haircut, buys new clothes, and visits a Bobbi Brown beauty store for makeup advice. On leaving work one day with a new colleague, Raymond Gibbons, they witness an elderly man, Sammy Thom, collapse in the street. At Raymond's insistence, they call an ambulance, and help save his life. They are subsequently drawn into a series of encounters with Sammy and his grateful family, and in the process an embryonic friendship grows between Eleanor and Raymond. Eleanor attends another long-anticipated Johnnie Lomond concert, certain that this is the moment at which they will meet, and the pieces of her life will start to fall into place. Instead, she finds that she is hidden in the crowd, and that Johnnie is unaware of her presence. When, to fill a gap in the performance, he moons the audience, she realises that he is not the refined soul-mate she had imagined. A dry ice stage effect stirs disturbing recollections of a traumatic fire in her past. She returns to her flat in despair, retreating into an intense three-day drinking binge and assembling materials for a suicide attempt – a hoard of painkillers; a bread knife; and a bottle of drain cleaner. Eleanor is found by Raymond, sent by their boss to investigate her absence from work. He helps clean her up, puts her on the road to recovery, and continues to visit regularly over the following days. He even brings her an abandoned cat for company, which Eleanor appreciates. At Raymond's urging, she visits her GP, who refers her to a mental health counsellor. Eleanor eventually returns to work, where she is warmly greeted. Gradually, with the help of both the counsellor and Raymond, she ends her weekly contact with her mother, and her full childhood story emerges, including details that she had suppressed. When she was 10, her mother had started a house fire with the intention of killing both Eleanor and her four-year-old sister, Marianne. Although Eleanor survived, her mother and Marianne died. The weekly phone conversations with her mother have been entirely in Eleanor's imagination. Themes and tone The novel deals with themes of loneliness, prejudice, trauma recovery, small acts of kindness, and friendship. In an interview with Costa, Honeyman said:I read a newspaper article about loneliness and unusually this article contained an interview with a young woman and she said