criticism UN fact-finding mission A UN fact-finding mission was established under UN Security Council Resolution 1405 (April 19, 2002) into Operation Defensive Shield following Palestinian charges that a massacre had occurred in Jenin, which later proved to be false. In its attachment to the UN report the Palestinian Authority decried Israel's "culture of impunity" and called for "an international presence to monitor compliance with international humanitarian law, to help in providing protection to Palestinian civilians and to help the parties to implement agreements reached." A report of the European Union attached in the report stated, "The massive destruction, especially at the centre of the refugee camp, to which all heads of mission in Jerusalem and Ramallah can testify, shows that the site had undergone an indiscriminate use of force, that goes well beyond that of a battlefield." The report states that there were numerous reports of the IDF using Palestinians as human shields. Israel denied the allegations. Human rights groups Human Rights Watch determined that "Israeli forces committed serious violations of international humanitarian law, some amounting prima facie to war crimes." Amnesty International reported that war crimes occurred in the Jenin refugee camp and in Nablus, including: unlawful killings; a failure to ensure medical or humanitarian relief; demolition of houses and property occurred (sometime with civilians still inside); water and electricity supplies to civilians were cut; torture or other cruel, inhuman or degrading treatment in arbitrary detention occurred; and Palestinians civilians were used for military operations or as "human shields." According to Amnesty, "the IDF acted as though the main aim was to punish all Palestinians." Destruction of Palestinian Authority property The UN report noted that "United Nations agencies and other international agencies, when allowed into Ramallah and other Palestinian cities, documented extensive physical damage to Palestinian Authority civilian property. That damage included the destruction of office equipment, such as computers and photocopying machines, that did not appear to be related to military objectives. While denying that such destruction was systematic, the Israeli Defence Forces have admitted that their personnel engaged in some acts of vandalism, and are carrying out some related prosecutions." Cheryl Rubenberg writes that data and records held by Palestinian civilian institutions were systematically destroyed by the IDF; among the institutions affected were the Palestinian Central Bureau of Statistics (PCBS), the Palestinian Authority's Ministries of Culture, Education and Health, and the Palestine International Bank. Amira Hass, an