and Welfare', in document form (on request, or by download), or on the Web site. Alternatively a solicitor can be engaged to prepare the LPA. The OPG documentation provides some help and advice on drafting the LPA in a way which best meets the requirements of the donor when the LPA needs to be activated. A fee is payable at the time of registration: it is £82 for either of the two types of LPA, with exemption or reduction in some cases. Using the lasting power of attorney Before 1 January 2016 the original registered power of attorney had to be presented to an institution for it to accept the attorneys' instructions. An electronic procedure was then implemented whereby it became possible for donors, attorneys and other people or organisations to view a summary of an LPA and to monitor who has been given access to it, using an access code supplied by an attorney. This "Use a lasting power of attorney service" originally applied to LPAs registered from 17 July 2020, with plans to extend it to earlier ones. The electronic procedure replaced the lengthy and often problematic process of requesting power of attorney documents by post for verification purposes. Once the donor has created a lasting power of attorney and it has been registered with the Office of the Public Guardian, it can be activated when required, allowing the attorneys to act on behalf of the donor, for example, paying the donor's bills, managing investments, and so on. However, in practice, this can prove much harder than it may sound. The powers granted by the property and financial affairs LPA require the relevant institution (for example, the bank or insurance company) to accept the power of attorney and allow the attorney to act. Many institutions, while in theory accepting the power, make it extremely difficult to put in practice. Many claim that this is to protect the donor or to comply with money laundering regulations, but whatever the reasons, it can make the whole process very challenging and stressful, especially if the donor themselves is by this time unable to support the process, for example, from failing mental capacity. Ways in which institutions can obstruct the process include: requiring identity verification of the donor (which is not required in law and may in practice be very difficult if utility bills have already been redirected to the attorney's address