Responsible Gambling, also known as Safer Gambling, is the set of social responsibility initiatives by the gambling industry – including governments, regulators, operators, and vendors – to ensure the integrity and fairness of their operations, and to promote awareness of the harms associated with gambling, such as gambling addiction. Areas Gambling addiction Commitments to promoting awareness of gambling addiction are included within the concept of responsible gambling and can include customer-imposed limits and self-exclusion schemes. In the United Kingdom, several major banks have also offered the ability for customers to block gambling-related transactions on their credit cards. NatWest introduced a pilot in October 2019 to allow GamCare appointments to be scheduled at selected branches. Earlier in the year, the UK also imposed bet limits on fixed odds betting terminals as part of an effort to control gambling addiction associated with them. In the interest of combating addiction, gambling operators in the UK are also obliged to provide certain tools allowing players to restrict their own play. These include: Self Exclusion / Time Out – allowing players to put their account on temporary (reversible) hiatus. Reality Check – a pop-up is triggered at certain time intervals to remind players to take a break / stop playing. Time Limits – used for setting strict time limits on playing sessions. Deposit Limits / Account Tracker – used for enforcing a limit on deposits. Permanent Account Closure – lets players close their account and cut off all contact with the gambling operator. Credit Card Restrictions - make a request to your bank to block your access to internet transactions Underage gambling The industry has also partaken in commitments to prevent those who are not appropriately aged from participating in gambling activities. Key initiatives have included the efforts of the American Gaming Association (AGA), which adopted a comprehensive guideline for underage gambling, as well as the unattended minors guideline developed with the National Center for Missing and Exploited Children. In 2017, the organization announced a code of conduct for its members, which included specific training requirements for employees to deal with underage gaming. Fraudulent and criminal behavior Operators are required to implement anti-money laundering policies and procedures. This involves implementing effective know-your-customer processes when taking on new customers and tracking and reporting any suspicious transactions. Information privacy Information privacy refers to the protection of customer data and records against unauthorized or unnecessary disclosure. Operators are