Nvivo 12 software was used to code the verbatims according to a classification we defined during encoding. This software is used to structure and analyze the corpus of communications during the training sessions. We performed several analyses, such as thematic analyses and the grouping of codes by similarity. The verbatims were classified into nodes (themes) during the encoding step. We extracted the information using lexical analysis and similarity tests to obtain a distribution diagram and causal relationships between the different nodes.