Didi to put $20 mn in customer care after rider raped, murdered
Chinese ride-hailing major Didi Chuxing on Wednesday announced it will be investing $20.5 million in customer service after a 20-year-old passenger was raped and murdered by a driver last month. Didi's customer service was criticised after it failed to act upon a complaint against the driver, days before the murder. Didi counts SoftBank Group and Apple among its investors.