TRAI to look into Jio's complaint about customised offers
TRAI will "look into" complaints about operators giving customised offers to influence subscribers who want to shift to a rival. TRAI's RS Sharma stated offerings by operators should be transparent and non-discriminatory. He was responding to a query about Reliance Jio's allegation that incumbents are lining-up customised retention offers for subscribers wanting to shift out of their network.