Refund unspent balance of mobile customers: TRAI to RCom
Following complaints from Reliance Communications (RCom) customers, TRAI has directed the company to refund unspent balance and security deposit of its customers. It has directed RCom to refund money of pre-paid subscribers and deposit of post-paid customers and report compliance to the regulator by February 15 and March 31 respectively. RCom had shut its voice call service in December 2017.