TRAI directs Aircel to refund unspent balance to subscribers
Following consumer complaints, Telecom regulator TRAI has directed Aircel to refund the unspent balance of prepaid subscribers and security deposit of postpaid subscribers who ported out. The regulator has also asked the telco to submit an area-wise compliance report by May 10. Notably, Aircel had filed for bankruptcy in February this year citing "intense competition" in the sector.