World's 20 biggest banks face $342 bn bill for poor conduct
Fines, legal bills, and the cost of compensating mistreated customers reached $342 billion (â¹22 lakh crore) for 20 of the world's biggest banks over the five years to 2016, a research said. This figure is 32% higher than 2008-2012 period. Notably, Bank of America and RBS are among the top five banks with highest amount of conduct costs.