UrbanClap replies to customer's complaint with poem
Home services startup UrbanClap recently responded to a customer's complaint on Facebook, which was in the form of poem, with a rhyme of its own. "UrbanClap, you depraved, unkind start-up...The least of all, I expected you to f*ck up," read the complaint. UrbanClap replied, "We will fight with you...in this battle...To ensure your AC does not still rattle."