IndiGo told to pay customer â¹58,000 over flight cancellation
IndiGo has been directed to pay a passenger â¹58,000 by the consumer forum for failing to inform him about the cancellation of his Dubai-Chandigarh flight last year and refusing to make alternate arrangements. The forum held IndiGo guilty of deficiency in service and unfair trade practice. The complainant claimed he spent â¹40,664 to book an alternate flight with Jet Airways.