IndiGo worst performing airline for consumers: Parliamentary panel
A Parliamentary Standing Committee led by Derek O'Brien has said that India's largest airline IndiGo is the "worst-performing" carrier for consumers. "IndiGo has not responded despite many complaints. The airline is very rigid. Indigo even charges for 1-2 kg overweight of baggage," O'Brien said. The same committee had criticised IndiGo in January for "discourteous and rude behaviour" of its staff.