AIQ: Measuring Intelligence of Business AI Software
  Focusing on Business AI, this article introduces the AIQ quadrant that
enables us to measure AI for business applications in a relative comparative
manner, i.e. to judge that software A has more or less intelligence than
software B. Recognizing that the goal of Business software is to maximize value
in terms of business results, the dimensions of the quadrant are the key
factors that determine the business value of AI software: Level of Output
Quality (Smartness) and Level of Automation. The use of the quadrant is
illustrated by several software solutions to support the real life business
challenge of field service scheduling. The role of machine learning and
conversational digital assistants in increasing the business value are also
discussed and illustrated with a recent integration of existing intelligent
digital assistants for factory floor decision making with the new version of
Google Glass. Such hands free AI solutions elevate the AIQ level to its
ultimate position.
