Trolls Identification within an Uncertain Framework
  The web plays an important role in people's social lives since the emergence
of Web 2.0. It facilitates the interaction between users, gives them the
possibility to freely interact, share and collaborate through social networks,
online communities forums, blogs, wikis and other online collaborative media.
However, an other side of the web is negatively taken such as posting
inflammatory messages. Thus, when dealing with the online communities forums,
the managers seek to always enhance the performance of such platforms. In fact,
to keep the serenity and prohibit the disturbance of the normal atmosphere,
managers always try to novice users against these malicious persons by posting
such message (DO NOT FEED TROLLS). But, this kind of warning is not enough to
reduce this phenomenon. In this context we propose a new approach for detecting
malicious people also called 'Trolls' in order to allow community managers to
take their ability to post online. To be more realistic, our proposal is
defined within an uncertain framework. Based on the assumption consisting on
the trolls' integration in the successful discussion threads, we try to detect
the presence of such malicious users. Indeed, this method is based on a
conflict measure of the belief function theory applied between the different
messages of the thread. In order to show the feasibility and the result of our
approach, we test it in different simulated data.
