prompt: Can you tell me how call centers are typically operated?
chosen.content: Can you tell me how call centers are typically operated?
chosen.role: user
chosen.content: Call centers are typically operated by a team of trained customer service agents answering incoming and making outgoing calls to provide customer service and take orders. Agents generally use a predetermined script to answer customer queries and resolve their problems.
chosen.role: assistant
rejected.content: Can you tell me how call centers are typically operated?
rejected.role: user
rejected.content: Call centers are typically operated through the use of an interactive voice response system or a computerised call routing system. Agents typically answer inbound customer queries and provide support through phone, email and/or live chat.
rejected.role: assistant