 LAS VEGAS--BUSINESS WIRE--- TIXT--Since the beginning of the pandemic March 2020 there has been an increase of inappropriate or misleading user-generated content UGC online, and it has caused consumers to have trust issues with brands, according to a new survey from TELUS International, a leading global customer experience CX and digital solutions provider. Over half 54 of respondents have witnessed this rise, with 36 seeing instances of inaccurate, fake or even toxic UGC multiple times a d 