 Micro Focus LSE: MCRO; NYSE: MFGP today announced that Service Management Automation X SMAX has been recognized as a Market Leader in the Research in Action RIA Vendor Selection MatrixTM: IT and Enterprise Management, March 2020. Further strengthening its place as a trusted ESM solution, Micro Focus SMAX was also recently cited as a Major Player in the IDC MarketScape: ITSM 2020 Vendor Assessmenti, as well as a Leader in The Forrester WaveTM: Enterprise Service Management, Q4 2019. 