 PROVO, Utah and SEATTLE, May 3, 2021 PRNewswire -- New research released today from Qualtrics Nasdaq: XM, the worlds No.1 Experience Management XM provider and creator of the XM category, reveals how consumer behavior and expectations will change post-pandemic, and why companies need to focus on designing new experiences that meet the needs of consumers today and in the future. The new study from the Qualtrics Experience Management XM Institute, 2021 Global Consumer Trends, examined the perspectives of more than 17,000 global consumers across 18 countries. 