 NORWALK, Conn.--BUSINESS WIRE--- FYBR fortune500--Frontier Communications NASDAQ: FYBR today announced that Charlon McIntosh has been appointed Chief Customer Operations Officer. Ms. McIntosh will report directly to President and Chief Executive Officer Nick Jeffery and lead enterprise-wide customer operations that deliver superior customer service experiences across Frontier. Most recently, Ms. McIntosh was Humanas Senior Vice President of Group Military Specialty Service and Business Operations, responsibl 