 FREMONT, Calif., Feb. 09, 2021 GLOBE NEWSWIRE -- Concentrix Nasdaq: CNXC, a leading global provider of customer experience CX solutions and technology, today announced the launch of VOC Essentials, a rapidly deployable and cost-effective solution that combines industry-leading software-as-a-service technology with preconfigured customer engagement best practices, enabling businesses to measure their customers experience and take action to delight them. 