 SAN FRANCISCO, Oct. 13, 2021 PRNewswire -- Chorus.ai , a ZoomInfo company and Conversation Intelligence platform leader, was recognized today as a strong performer in The Forrester WaveTM: Conversation Intelligence, Q4 2021 report by leading global research and advisory firm Forrester Research, Inc. Evaluated according to 24 criteria, Chorus earned the highest score possible in the following categories: Sales Performance Measurement Sales Modeling and Forecasting Postcall Coaching Ease of Use Language Models Static Insights Product and Technology Innovation Roadmap Partner Ecosystem According to the report, While all B2B conversation intelligence providers have focused on video to support working from home during the pandemic, Chorus.ai, acquired by ZoomInfo, stands out above the rest. It added differentiated features, such as linking video conversations to corresponding presentation slides using keyframe detection. 