 Start Time: 17:00 End Time: 17:44 eGain Corporation NASDAQ:EGAN Q4 2020 Earnings Conference Call September 02, 2020, 17:00 PM ET Company Participants Ashu Roy - Chairman and CEO Eric Smit - CFO Jim Byers - MKR IR Conference Call Participants Ryan MacDonald - Needham Company Koji Ikeda - Oppenheimer Richard Baldry - ROTH Capital Partners Jeff Van Rhee - Craig-Hallum Mark Schappel - Benchmark Presentation Operator Good day, and welcome to the eGain Fiscal 2020 Fourth Quarter and Full Year Financial Results Conference Call. 