 SAN FRANCISCO--BUSINESS WIRE--Medallia, Inc. NYSE: MDLA, the global leader in experience management and engagement, today announced that Medallia LivingLens, a powerful video feedback and engagement solution that gathers in-the-moment customer and employee sentiment via video, has achieved HIPAA compliance, enabling healthcare providers and pharma companies to expand how they engage with their patients and consumers. With the rapid rise of telehealth and virtual care, the patient experienc 