 SAN FRANCISCO--BUSINESS WIRE--Medallia, Inc. NYSE: MDLA, the global leader in customer and employee experience, today announced it has been recognized as a Leader in The Forrester WaveTM: Customer Feedback Management Platforms, Q2 2021. This years report evaluated 12 service providers based on 33 criteria. Medallia was among the highest scoring vendors in the strategy category, receiving the highest scores possible in execution and delivery on roadmap, product vision and strategy, enterpris 