 SAN FRANCISCO TOKYO--BUSINESS WIRE--Medallia, Inc., the global leader in experience management, today announced that Japan-based system integrator, Dirbato, has joined its Partner Program. With a strong customer experience and retail focus, Dirbato will work alongside Medallias team to augment its sales and service offering in Japan from customer experience advisory services to implementation for organisations across the country. Manabu Oura, Head of Japan at Medallia said: We recognise t 