 Strong capital markets results provided an important counterbalance to the COVID-19-related impacts on our Consumer business, Chief Executive Officer Brian Moynihan said, calling the quarter the most tumultuous period since the Great Depression. Net interest income NII, a key measure of how much banks can make from their lending activities, has, however, been pressured by the pandemic as the U.S. Federal Reserve slashed interest rates to near-zero levels. Bank of Americas NII fell 11 to 10.8 billion. 