 HOBOKEN, N.J.--BUSINESS WIRE-- NICE--NICE Nasdaq: NICE today announced the winners of its CX Excellence Awards 2021. The winning organizations were recognized for driving creative, innovative customer interactions resulting in next-gen, digitally fluent experiences. The 16 award winners across six categories were honored at Interactions Live, the industrys biggest customer experience virtual event, highlighting strategies for next-gen CX by embedding AI everywhere, engaging employees in a work-fr 