 Hanover Insurance Group, Inc. NYSE:THG Q1 2022 Earnings Conference Call May 4, 2022 10:00 AM ET Company Participants Oksana Lukasheva - VP, IR Financial Planning John Roche - President, CEO Director Jeffrey Farber - EVP CFO Richard Lavey - EVP President, Hanover Agency Markets Bryan Salvatore - EVP President of Specialty Conference Call Participants Matthew Carletti - JMP Securities Meyer Shields - KBW Grace Carter - Bank of America Merrill Lynch Bob Farnam - Boenning and Scattergood Operator Good morning, and welcome to the Hanover Insurance First Quarter 2022 Earnings Conference Call. All participants will be in listen-only mode. 