 MIAMI, June 18, 2021 PRNewswire -- Sitel Group , a leading global provider of customer experience CX products and solutions, today announced it has entered into a definitive agreement to acquire Sykes Enterprises, Incorporated SYKES NASDAQ: SYKE, a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation. Under the terms of the agreement, a subsidiary of Sitel Group will acquire all outstanding shares of SYKES common stock in an all-cash transaction valued at approximately 2.2 billion. 