 RALEIGH-DURHAM, N.C.--BUSINESS WIRE--Avaya NYSE:AVYA, a global leader in solutions to enhance and simplify communications and collaboration, today announced it has been named a Leader in The Aragon Research Globe for Intelligent Contact Centers ICC 2021. According to the report1, authored by Aragon Research CEO and Lead Analyst Jim Lundy, Avaya has continued to execute in both Contact Center and Unified Communications and Collaboration offerings. Avaya has one of the largest contact cent 