 NEW YORK, July 29, 2021 PRNewswire -- Holiday shopping is set to look a little different in 2021, as consumers change their habits and brands deal with an ongoing labor shortage. According to a new survey uncovering what retailers need to know this holiday season from LivePerson, Inc. Nasdaq: LPSN, a global leader in conversational AI, consumers place increased trust in and will spend more money with retailers that support digital and in-store experiences with messaging and virtual assistants. 