<prompt> Translate the following text to EnglishIli kuwajibika kwa watendaji wake wa juu kwa kuridhika kwa wateja, watendaji wa juu katika ofisi za kikanda za VBA walikuwa na matarajio ya utendaji ili kufikia malengo kwa maveterani kutoa kiwango cha juu kwenye tafiti za kuridhika.  <response>: To hold its senior executives accountable for customer satisfaction, senior executives in VBAs regional offices had performance expectations to meet targets for veterans giving a high rating on satisfaction surveys. 