<prompt> Translate the following text to EnglishOfisi hii inakusudiwa, miongoni mwa mambo mengine, kusaidia walipa kodi ambao hawawezi kupata matatizo yao kutatuliwa kupitia njia za kawaida IRS.  <response>: This office is intended to, among other things, help taxpayers who cannot get their problems resolved through normal IRS channels. 