<prompt> Translate the following text to SwahiliTo hold its senior executives accountable for improved products and services, VBA set targets for executives to achieve, such as the abandoned telephone call rate-the percentage of callers who get through to VBA, but are put on hold and hang up before being connected to an employee.  <response>: VBA imeweka malengo kwa watendaji wake wa juu kwa bidhaa na huduma zilizoboreshwa, kama vile kiwango cha simu iliyokataliwa - asilimia ya wapiga simu ambao hupata kupitia VBA, lakini huwekwa kusubiri na kushikilia kabla ya kuunganishwa na mfanyakazi. 