<prompt> Translate the following text to Swahilimeasurement efforts, ARL established customer service standards and sent surveys to its customers to obtain feedback on the quality of its work.  <response>: Kwa sababu ya juhudi zake za kupima, ARL ilianzisha viwango vya huduma ya wateja na kutuma tafiti kwa wateja wake ili kupata maoni juu ya ubora wa kazi yake. 