<prompt> Translate the following text to EnglishHackett Benchmarking na Utafiti inadumisha benchmarks kamili, ya kuendelea ya fedha, rasilimali za binadamu, teknolojia ya habari, mipango ya kipimo cha utendaji, ununuzi, vituo vya mawasiliano ya wateja, na vituo vya huduma za pamoja.  <response>: Hackett Benchmarking and Research maintains comprehensive, ongoing benchmarks of finance, human resources, information technology, planningperformance measurement, procurement, customer contact centers, and shared services centers. 