<prompt> Translate the following text to EnglishMwaka 2002 tulichukua hatua za kuhimiza ukuaji wao na uboreshaji kupitia barua ya programu inayoelezea kile tunachoamini kuwa mazoea ya mfano wa uingizaji.  <response>: In 2002, we took the steps to encourage their growth and improvement through a program letter outlining what we believe to be model intake practices. 