<prompt> Translate the following text to SwahiliIf employees believe they have the authority to tackle goals and objectives beyond their formal job descriptions and assigned units, then when customers have legitimate complaints, empowered front-line employees can make it right immediately rather than having to wait for management to get involved.  <response>: Ikiwa wafanyakazi wanaamini wana mamlaka ya kushughulikia malengo na malengo zaidi ya maelezo yao rasmi ya kazi na vitengo vilivyowekwa, basi wakati wateja wana malalamiko ya halali, wafanyakazi wa mstari wa mbele wanaweza kufanya haki mara moja badala ya kusubiri usimamizi kuhusika. 