<prompt> Translate the following text to SwahiliSpecifically, for fiscal year 2001, the senior executive in the Nashville regional office had a target for his office for an abandoned telephone call rate of not more than 5 percent for customers inquiries of VBAs benefit programs, such as compensation and pension services.  <response>: Kwa mfano, katika mwaka wa kifedha wa 2001, mkurugenzi mtendaji wa ofisi ya mkoa wa Nashville alikuwa na lengo la ofisi yake kwa kiwango cha simu iliyokataliwa ya sio zaidi ya asilimia 5 kwa maswali ya wateja ya programu za faida za VBA, kama vile malipo ya fidia na huduma za pensheni. 