<prompt> Translate the following text to EnglishAlisema shirika lake limekamilisha hatua ya kupunguzwa cheo dhidi ya mfanyakazi kwa matumizi ya kibinafsi ya maili, lakini msaada kutoka kwa mashirika ya ndege ulikuwa mgumu kupata.  <response>: He said his agency completed a demotion action against an employee for personal use of miles, but assistance from the airlines was difficult to obtain. 