<prompt> Human: Hi, so my wife and I were sitting in our kitchen, when she gets a call from this number: 1-866-379-3643, but on caller ID it says unknown number. She answers it thinking it could be related to work but puts it on speaker. Its some sketchy connection with an asian sounding man on the line claiming to be from American Express. The man on the phone says he needs her to verify some actions on her account. She says to me that she doesnt have an account at american express. I tell her to hang up and call american expresss normal customer service line and ask them about this. She says no, she just wont verify any personal info, because sometimes she calles amex on behalf of her company, and thinks this could possibly be work related. I plead and try to explain that theyre just trying to record your voice saying yes and no, and that its no big deal to hang up and call back for the sake of security. She wont listen and just keeps walking away from me. I listen as she completely falls for it. He said as follows:Scammer SWife WS Hello, is this miss -firstname-lastname- ? We need to verify some actions on your account.W what?S -repeats line above-W YesS What was that?W yes, thats meS okay, we need you to verify if you opened an american express gold card yesterday?W what? no!S what was that? W No, I did notS okay, thank you, hangs upI looked up the REAL amex customer service number on my phone and call them and we both explain what just happened to the rep, and when we give her the scammers number, she says its not affiliated with Amex at all, and transfers us to their fraud department. There, we tell the rep the same story, and she does a search of my wifes name and last 4 social to verify that there are no accounts with them, and the rep thanked us for providing them with the phone number because she also verified that it wasnt from Amex, but that the greeting was the same as the real one, so the scammers recorded the greeting and are using the amex name to phish people voices. She said since neither of us were actual customers that theres nothing else she could do for us but urged us to maybe call equifax.We just got married and moved in together 1 month go, and she hasnt changed her name yet, IDK if that makes any difference.What does PF reccomend we do? Other than calling equifax, should we call visa or mastercard?  <response>: Sounds like your wife didnt give them any info. Just do what youre supposed to do normally--watch your credit reports for fraud. 