<prompt> Human: The other day, sprint had withdrawn 780.38 from my brothers checking account on an account that has been closed for four months since he switched to t-mobile. Now, he did owe money to sprint and was going to let it go to collections because he makes no money and cant afford it. I know its wrong, but you cant pay something when you dont have the money.He never had ETF set up with sprint, just made payments over the phone with a debit card. He does not have any overdraft because of poor credit and now he has bounced 7 or more checks including rent because this came at the worst possible time. After calling sprint, they informed him they had every right because he owed the money and there were tons of late fees and other nonsense that went into that amount being over 700 dollars. My question is this cannot be legal to just basically steal money from an account. The bank said it could take weeks for an investigation to finish. Will he be able to get his money back and fees? Has this every happened to anyone before? Assistant: Why was your brother writing checks against a closed account?Human: The sprint account was closed, not the bank account.Assistant: The Sprint account wasnt closed because it had a 780 balance due. You cant close an account if you owe money on it. Human: ok, fair enough, but he switched his phone number to t-mobile. Regardless of whether it was closed or not doesnt give them the right to just blindly withdraw funds from a checking account.  <response>: It might, depending on the terms of the Sprint account and their payment agreement. This is why I always use a credit card to pay for cell service. Also, if hes still using the phone, theres a chance Sprint will blacklist it now that the payment is under dispute. 