<prompt> Human: Im on mobile and I have trigger thumb right now, so please bear with me. I got a letter in the mail From Ez Pass NJ saying I went through a toll southbound at 5:23pm in the Raritan toll plaza, Nj Turnpike. At 5:23pm I was already home. I was on the Turnpike earlier that day around 11am, southbound, paid tolls of course. I was off the Turnpike by 4:30. The letter had no picture of my plate. Just the demand of money. I paid cash and didnt get a receipt. I responded to the letter saying I was not on the Turnpike at that time, please look into it further and to provide photo evidence of my plate. Im thinking they will see the mistake and take care of it. They did not. They sent me another letter demanding money not giving me the option to dispute. Ive tried calling all week. The systems are down for upgrades. What can I do? Im not going to pay a violation that I didnt commit. Tia!  <response>: As the minimum, send them a certified letter contesting the fine. They are pretty much impossible to deal with. 