<prompt> Human: Hello all! My previous employer will only refer me to their website to retrieve my 401k info, as they say thats the only number they have to help. Each time I call the number on the site, it takes me to voicemail, and the messages are never returned. Id like to access my 401k, but my previous employer is being no help. What do i do? Id be willing to hire someone to get it for me at this point.  <response>: What bank manages the 401K? You should be able to contact them directly. You can do a rollover to move it to an IRA. Good providers are Vanguard, Fidelity, or Schwab. 