<prompt> Human: I got a call about 4 months ago saying I had 2 bills 340ish each for 2 different hospital visits. All of the information they gave me, like the dates I was there were correct so I set up a payment plan. Theyre supposed to take out 185 each month for 4 months and they havent taken out this months payment so I decided to call to see whats up. I called the number that was on my bank statement. When I called a lady answered and said she is not associated with the hospital in any way and shes called to get her number removed but they wont remove it. I called a different number which was their billing department and they said they have no record of me calling or setting up a payment plan. Should I call my bank asap or investigate more? I know this is a stupid question but Ive set up payment plans and when I missed a payment they literally called my work multiple times and I got in trouble and I dont want to go through that anymore. I hope Im just calling the wrong number.  <response>: Before paying the hospital a dime, I would have asked for an itemized bill. I would still call them back and ask for this, along with a printout of your account history.Do you have insurance? Medicare? Did the hospital bill it correctly? What does your insurance company say you owe? 