<prompt> Human: Long story short, I booked a wine tour for this coming g Saturday, and found out 30 mins after booking that I couldnt go after all. I immediately emailed them to cancel. Didnt get a reply, so I called to cancel. They gave me the runaround. I asked for a confirmation email with receipt that my refund has been processed. They havent sent anything. Now they are ignoring my calls and emails. What can I do? I contacted Wells Fargo and submitted a claim. Will they help me out?? Or am i screwed here? Is there anyway to get that money back?I googled the business, and found NUMEROUS people who experienced the same thing. Owner ignored them and wont refund their money. Am I allowed to post the name of the company here? I dont want anyone else to get scammed by these people!  <response>: Sorry i dont have much advice to offer , but this is the exact reason i use a credit card for every purchase. With a credit card , everything would be handled in one phone call. 