<prompt> Human: Applied for a student loan with suntrust and apparently they use a company called transunion. I called them and they dont have a credit history for me. I had a lot of difficulty deciphering the accent but what I got was that I need to physically mail them a bunch of information.Ive never had a problem with my social security number and this all seems a bit absurd. Is there a more simple way to achieve this? Or a loan company that doesnt use transunion?  <response>: you have a thin file . its nothing worng with you, and its normal for them to request that you mail in stuff.info about thin file:that said--you said that the inquiry is because you are applying for a student loan. did you fill out the FAFSA? Have you exhausted your opportunities for federal student aid? 