<prompt> Human: Hello all!So, a while back my wife had a series of breast cancer scares multiple trips to the doctor, multiple biopsies. Fast forward a year and a new doctor moved and the new doctor asked about my wifes family history of breast cancer. After giving the details there is some, not EVERYBODY but fairly prevalent the doctor suggested getting a generic test to rule out any generic factors.My wife I wasnt there, but this is what she has told me asked if this was covered by insurance, and the doctor said that yes it was. This was back in January! We assumed everything was great results came back with the result we wanted so thats at least good!, and we forgot about this.Then, today I get a notice in the mail with the subject Your appeal results - basically its a notice that says sometime in May there was an appeal of some sort, from the genetic laboratory Myriad Genetic Laboratories to our insurance BlueCross BlueShield. The initial decision says Medical policy review determined that the service provided is not covered based on corporate medical policy criteria this apparently back in February!. The Appeal decision says After careful review of the information we have, the appeal request has been deniedThe paper then goes on to list out some of the reasons that the claim was denied. Basically, if Im reading this correctly its terribly formatted but probably some sort of encoding problem it comes down to the fact that BlueCross is saying that she doesnt meet the family history requirements to justify the test. The thing is, Im not sure if she does based on the list Im seeing, but I do know that the test was recommended to her by her doctor based on the fact that she did have family history with breast cancer. I guess Im a bit lost and my head is spinning. Im not sure what options we have. Ive been reading rpersonalfinance enough to know that this is the sort of thing that should have probably been checked and double checked before agreeing to, but at the time my wife was concerned and the doctor recommended the test so here we are! Ultimately I realize we may not REALLY have anybody to blame but ourselves for this, but Im wondering if anybody can offer me us any guidance for how to approach this.Thank you very much for reading!  <response>: I currently work at Myriad, in a lab. I AM SORRY THIS COMPANY SUCKS!!!I dont know why I still work here It is run for wall street by a bunch of money hungry sharks who use their employees as a source of pinching pennies ridiculous in a company of about 3k employees and 500M profits every year, not just earnings. Im so sorry the company yea there are sales people pushing doctors to order this test for patients did this to you! Our test can help many peoples lives but obviously is being used only to make a profit... 