<prompt> Human: I opened an Ally account thinking it was going to be easier to deal with since everything was online. I deposited a check of 3k last Friday, and it cleared this week, and was able to buy things in correlation with the home, my home office, and pay bills for the family. October 21, 2015, I received an email stating my telephone PIN number changed. Just like anyone else, I called the bank to see what was going on. They told me to contact loss prevention. For security purposes, I will not state the name here. I contacted this person, and told them the situation. The person started talking about the 3k check that was deposited. Treated me like a criminal, and said they are investigating the check. The person asked what the check was for, and I told her it was to help with home issues and my small home business. The account becomes locked, and I couldnt do anything. I understand accounts can be locked for investigative purposes, but this isnt the end of the story. I called later in the evening, and asked when the account is going to be unlocked. The person stated since I was using the money for my home business they are going to close the account. The bank decided to not offer me another service, and will close the account once the investigation is over. I was infuriated and asked to talk to a supervisor. The person handed me over to the supervisor, but the supervisor did not help and only made matters worse. So now, they have the contents of my bank which will be sent out via a check to me within two weeks, a closed bank account for which I did not close, and a home in financial dire straits for the month because the bank refused to work with me. I have already filed a complaint to the BBB. Has anyone dealt with this issue at Ally?  <response>: They dont do business accounts. 