<prompt> Human: Background- I moved from Indiana to New York last year, which required me breaking my lease at my apartment. I gave them my new address before I left, and they said theyd send me my final statement. I expected about 2000 it wasnt a very clean move, I had pressing reasons, and I could handle it..A month went by, no mail. They had my phone number, but no calls. I called them to check on it and they said Im glad you called, we were about to send your file to collections. I explained that I was under the impression I was waiting for their bill. They said theyd send it to me asap. The following week I get a one page payment agreement to pay over 3500 in 250 monthly installments for me to sign. I didnt sign it. I called them asking them to explain my bill, and they balked. Something along the lines of Well, you only gave us 45 days notice instead of the 60 days in your contract, so we charged you for 2 months rent, plus these cleaning charges. I, knowing that I needed communication in paper, asked them to send me an itemized bill explaining each charge, and they assured me they would.Another month. No mail, no calls. At this point I was getting worried, because I was willing to pay the amount I owed them, I just wanted a record of charges to verify my obligation The same property management company tried to charge us a 2000 breaking fee until I pointed out that they only added it to their revised lease, which we had never signed. I called them again and got told Its a good thing you called, your file was going to collections on monday. Hrm. I explained to them again my situation, and they said theyd mail my bill the following week.That was months ago. Im nervous and irritated. I havent been the subject of any collections activity. My credit isnt great as it is thanks to some irresponsible living in my early years, and I dont want this to impact my record. What are my options?For more background, the property management company that we signed our lease with was very prompt and pleasant and never gave us trouble. They got replaced by a different PMC about 3 months before we gave notice, sent out a new lease to everyone without any explanation beyond If you could just sign this new lease, thatd be great., which I read carefully and determined it changed nothing except added the lease breaking charge. They also suffered from some severe disorganization in the fileroom, and two of the times that I called, they had to call me back because I cant seem to find your file.EDIT:Wow, thank all of you for chiming in on this, this support makes me feel a lot better. Ive talked to a lawyer the family knows and trusts, and were going to get a letter sent asap.EDIT 2: ELECTRIC BOOGALOOThe lawyer suggested the same thing many of you did, which was to send them a letter myself first. Thank you guys again.  <response>: Their actions remind me of the practics of an old cedit card company I had. When I default on my payments, Id ignore their calls. So when I finally call them to take care of it, they said Oh lucky you called in time, your file was going to be sent to collections next week. Stupid me defaulted a couple times and each time I called with varying differences in time they would say the exact same thing.Maybe its just part of the script they wrote? I dont know. But considering they havent sent you a single thing, I wouldnt take them too seriously. BUT, you should definitely do what you can to nip this in the bud. Send them a certified letter, requiring a signature. You can even go so far as offering to pay for a certified letter in return so they can confirm you got their bill. If you have to call them again, record the phone call. Basically, exhaust all the channels on your end so now you really do have complete deniability if this ever becomes a legal issue. It been months and this issue hasnt been resolved, this isnt how a professional company works. 