<prompt> Human: Hey all, a few months back I paid my toll tag ez pass bill of 50. But last month I got a bill that said I owe 50 a late fee because my bill wasnt paid. Now that bill is a total of 90. Its very clear on my credit card statement that i paid the original 50 - the amount is correct along with where it went to. I called the company and told them this, but they couldnt find any record of my payment. They said my only option was to fax in my credit card statement to show proof that I paid. I dont really feel like I should have to do this - Its obvious I paid and its not my fault they cant find it. I dont feel comfortable giving them my credit card statement - also who faxes?I called my bank and I cant dispute the original 50 I paid, because I was supposed to pay it. They said I could pay the new 90 charge and then dispute that. Do I have any other options? This same exact scenario happened a few months back and I just paid the 10 late fee, so Im a little annoyed at this point. Assistant: just send the proof with your card statement, why dont you want to do that?? Human: Because I just dont like the idea of sending a credit card statement, redacted or not. Also because I dont feel like I should have to go find a fax machine. But my biggest issue is that even if I send them my credit card statement, it doesnt help them find my actual payment.  <response>: I mean you either send it or get hit with a 90 charge plus associated fees when you renew you registration. The thing about tickets and shit is that their reach extends to the renewal of your registration andor DL. Id suggest taking care of it or deal with a bigger mess later. 