<prompt> Human: Hello, not sure if this is the right sub to put this in, but hey ho. Recently I have booked a limosine for 15 people, costing 21 pounds each. It has all been booked up and paid for, however 2 people have decided theyre not going to join us and would like their money back. I have no longer got their money, as it has been paid to the company.What to do? What are my options here? I cant refund them. Help!  <response>: 1. They can accept that the money was used to buy what they requested and there are no refunds. Explain why.2. They can find 2 other people to take their place and get the money from the new people.3. They can argue their case that the bill should be split 13 ways instead of 15 ways, and then get their deposit back from each of the other people who are still going who will now have to pay a little more each.After all the work you did to set this up in the first place, you might want to let them pursue 3 on their own to appreciate just how much work such arrangements can be, 