<prompt> Human: I have currently been living in my apartment for 3 months now with a roommate. Our first months rent was due in August and we paid by logging into their online billing portal. The first month, they mailed us a paper statement. For the last two months we have not received any sort of notice. We log onto our account through the portal and it shows a 0 balance. We have called and left a voice mail with the apartment management company, but they have never responded. I have taken pictures of our online account balance in case they do attempt to evict us but am not sure what else to do?Also, our rent includes our water bill. According to the lease, the water bill is based on our usage meter so we would not know exactly how much to pay each month without a statement. We are going to email them Monday to have physical proof of trying to contact them. What are the legal issues? I realize we have signed a lease but if their statements say we have a 0 balance are we liable for the rent we didnt pay? Ive looked for laws regarding this but cannot find any. Located in central Kentucky. Edit: I should have mentioned that we have been setting the money aside into our respective saving accounts while we figure this out. Also, I never received checks when I opened my checking account. I received a debit card and have always paid my rentbills through an online service. Our lease states that there is an online service provided to pay the rent. Obviously I will need to contact my bank to get some checks issued. This made the situation even more complicated. Looks like a cashiers check or money order will have to suffice for now. Its making me nervous that we havent received any notices or replies from the company.  <response>: You still signed a lease that says you are responsible to pay the rent each month by a given day. The fact that they havent updated your portal doesnt waive this agreement. So even if you cant pay your rent through the portal I would send a check certified mail, a bank check may be good idea as well so you have a hard copy receipt for it. 