<prompt> Human: My wife and Ive been accumulating Chase Ultimate Rewards points for the past two years, planning to take a big vacation or use it on flights for small ones. I was lured in by the offer of 1.25 value for Air purchases -- however whenever I check out the Chase Rewards portal I see that all of their flight options are 2-3x the price offered via Google Flights for the exact same ticket. I feel like Ive been baited. I tried complaining to Chase customer service about it but didnt get anywhere. Has anyone else experienced this or know a workaround?  <response>: Transfer your points to Chases air partners and book directly with the airline instead. 