<prompt> Human: College student here. I went to a mattress firm on Thursday and was told I could get a mattress box spring regularly 1300 for 700 it was a customer return. I told them I wanted it but couldnt buy it tell Monday they offered to put it on hold tell Monday if I put down 100, So I did. Friday I get a call saying it wasnt available anymore. I said Id be in on Monday to speak with the store manager about how to right this wrong. I work in retail and have the feeling they will only offer me 10 off a different mattress. I dont want that. I still have the bill of sale with an outstanding balance of 600 for the bed I wanted that they sold.How do I approach the manager about this. And what do I do if they refuse. Im thinking to refuse to take my 100 back. Ive also looked for district manager numbers online but cant find them.  <response>: Youre about to get a good deal! A new mattress, when you agreed to buy a used one. The other are right, you can sue them if they dont follow through. I only came to point out that you are in college, but kept writing tell when you actually meant until. 