<prompt> Human: Im actually posting here for my boyfriend. He just got a letter in the mail from Copart Auto Auction which is a real place with a bill for 29000 for a vehicle that was totaled 3 years ago he was 19 then. The letter has the information about the car handwritten with the VIN and everything, and it says:On 8812, your vehicle was towed to Copart at 3902 S Canal Rd. Lansing, MI, 48917 this is about 2 hours away from where the crash actually occurred in July. This letter is to inform you that your insurance company has relinquished all rights to the vehicle. You have 30 days from the date of this letter to remove no the vehicle from our facility and pay all charges due. If you fail to remove vehicle from our facility vehicle will be sold for salvage or scrap. All proceeds from the sale of the vehicle will be applied towards charges due.Then the second page is an itemized bill with 150 for towing fees, 50 for administrative fees, and 25x1153 days. This is the first notice hes ever received about any debt hes supposedly been accruing.Does anyone have any insight into whats going on here or what steps he should take? The way Copart presented their letter makes it look really scammy, but Im not sure any regular scammer would have access to his old VIN number. Although I did read that the company was hacked earlier this year. Theres no contact info, either, aside from the address that does match up to a Copart location.Should he call Copart and verify that they sent him this bill or should he start with the insurance company? Im not even sure whether he still has insurance with the company anymore.Edit: Thanks everyone for all the advice! I wasnt expecting 27 new messages this morning. Theres so much here I think Im just going to give my boyfriend the login info so he can read them all himself.Hey guys and gals. The BF here, thanks for all the advice. Called my insurance and get this, they say they cant find my policy or that i ever had one! Fortunately i have all my information, somewhere..Update: Found my claim and the check stub of the check I received from the total loss of my vehicle. I dont see how they can make me responsible now that I have proof I no longer own the vehicle. Thoughts?Update: Insurance company found my info and after explaining my situation they scheduled a meeting with a claims adjuster so I should be hearing from them within the next few days.Assistant: Im not even sure whether he still has insurance with the company anymore.This doesnt matter, the insurance company that he had on the day of the accident is the one that handles everything on the claim. As long as it was a covered claim the insurance company will handle this, just call them and let them know what is going on.Human: I asked ui_dont_trust_the_VA this also, but do you think it would be damaging in some way to talk to Copart first just to verify that they sent the bill?  <response>: Dont talk to them at all. Period. Talk to the insurance company first. They should take care of it. If you contact Copart your boyfriend may mistakenly admit to the debt being his and shady people have a way of making that happen and then he is stuck with it since then theyll demand payment immediately and send it off to the collectors if he cant pay. 