<prompt> Human: Hello!Im really sorry if this is the wrong sub, but I wasnt sure who else to ask. Im working on paying off all of my credit card debt, and then cancelling each card once the balance reaches zero. I recently paid off my Target Store credit card and called to cancel the card. The agent was very upset and pretty rude but I stood my ground and he finally said, ok, fine. Ill process the cancellation now. Fast forward three weeks, and I got my usual statement from Target, with a balance of zero but clearly showing that my card was still active. So, I called again, explained the situation, and was assured that it was a mistake and they would shut off my card immediately.Now, this morning I got my usual monthly statement form Target again! I want to cancel this card and its feeling like they are refusing to let me. Does anyone have any advice? Is there an authority I can contact? Am I doomed?Edit: Please dont tell me to keep the card and just not use it. Im doing this to get myself out of debt and remove my ability to easily get back into debt. I understand that it might not be the best move for my credit score, but my mental well-being is more important to me.  <response>: This is going to sound strange as hell, but tweet a scathing message about them not canceling your card, warning people. Tag them in it. I guarantee theyll direct message you with a phone number to help satisfy you. Its odd, but the social media teams often have connections that other CS reps dont have. Their handle is Target 