<prompt> Human: So I am switching from Wells Fargo to Chase. I opened a Chase checking and savings online on 913. A few days later, I made a mobile deposit. The following day, I could not log in to the website and it acted in the same manner as if I had forgotten a password. I followed the forgot password link and received a message that I had to go into the local branch. I did this and found out that my accounts had been blocked. The branch manager was furious and took care of the problem over the phone with someone else within Chase. He apologized profusely. Cool guy.Since all I had done up to this point, with this new account, was make a deposit I was quite surprised once I was able to log in again that my account was negative by almost 300. Very odd. Same cool manager from above was very upset about this and took care if it once again.Fast forward six days and I now have received a letter from Chase that my account is blocked and set to close. It doesnt say why but does have a number to call. When I call, they show no record at all of such letter.x200B;As mentioned earlier, the account was opened on 913 and it is now 921 and there is no sign of a debit card mailed to me. Not in their system and definitely not in my hands. So now they are sending one two day rush to me.VERY strange first experience with Chase and I am wondering if I should continue with this bank.x200B;Does anyone have a similar experience as this? Or can you make me feel better about choosing Chase?x200B;x200B;  <response>: Chase is a large bank. Divisions dont talk to each other much, mailing is computerized, and branch employees dont know what the mainframe computer is doing. Your account probably triggered something on the computer; branch manager probably experienced this before and was trying to fix it. With so much data breaches go on, it is somewhat expected to trigger something false-positively when opening a new account. It can happen to anyone or any bank. Important thing is whether the employees fix the problem correctly and quickly for you. Personally, I never had majorly bad experience with Chase they missed a cash deposit once, but was corrected next day. 