<prompt> Human: Hi guys! I hope this is an appropriate sub for this. My basic question is, how does one dispute or pay utility bills that are outrageous?Yesterday we got our water bill and our normally 35 water bill was a little over 975 using a little over 181,000 gallons of water for the month. We checked everywhere and have not located a leak. The only thing we can figure is that there is a massive underground leak or that the water company totally screwed up. We are going to check the meter when we get home today from work to see if its spinning when the water is off in the house. My boyfriend called them today to ask wtf is going on and they said theyd send someone out Tuesday and that was it. Now, thats a looong time if our water truly is leaking like that. Im displeased about this because obviously I dont want to pay more money for something that we dont even know for sure whats going on. If this is a leak that we were obviously unaware of, is there a way to dispute or handle a utility bill like this?Thanks in advance!Update: so my boyfriend just got home and read the meter. It isnt moving at all with everything off in the house. Its sitting at 4 units where they stated 242 units. So were pretty sure at this point that somewhere along the way the meter reading was messed up. He called the water company back and they made a note and will verify Tuesday.Thank you so much for all the help everyone!  <response>: This happened to me. If the meter isnt spinning, take readings from your meter daily for a little while and compare it to your reported usage. I was lucky that my reported usage is updated daily online, not sure if yours will be the same.In my case, the meter was functioning fine, but the transmitter was the issue. It was reporting the wrong value and gave me a similar bill to yours. Rather than fix it like a competent agency, they chose to just send someone around every month to take a manual reading to charge me that way so I have to continue to backcheck them to make sure I am being charged appropriately. 