<prompt> Human: Staff at dentists office said they were in network with our insurance. When I couldnt see it on the insurances website, they said they were new and not yet listed. Now after an 800 dollar procedure, it turns out they are in network for another TYPE of plan PPO and not ours HMO. Receptionist says the old receptionist who verified network is no longer with them. What should I do?Edit: Emailed the dentist requesting a discount. Lets see what happens.Edit 2: Got a 20 discount. Just paid it off. Thank you for your help everyone.  <response>: Ultimately this was your mistake. A medical provider is not the last word here - you should have confirmed with your insurance. Protip: always check with the company actually paying the bills.However, because they did help mislead you, you can put it on the dentists office to help. They wont wipe away your bill, but they can offer a discounted price that will be easier for you to pay. 