<prompt> Human: My friend has never done her taxes. She worked as a personal assistant for quite a few years and was paid cash the entire time. Shes working at a restaurant now and has a w2 for last year. She wants to fill out a FAFSA form for school but she needs tax documents from years prior. Shes asking for my help, but I have no idea where to start. Any thoughts? Assistant: If she has never filed a federal return before she has two options: She can file Form 4506-T by mail or fax.Or She can call the IRS appointment line at 1-844-545-5640 M - F 7am - 7pm local time. When she reaches a representative, they will ask if she is calling to make an appointment, and she says yes. They will ask why, and she will explain she has an immediate need for Wage and Income document transcripts. If all goes well, she could get an appointment for the following business day.Keep in mind, federal transcripts have no state wage or withholding data. Human: Would starting with the IRS really be the best option? I was thinking about making an appointment and going with her to speak with someone at an establishment like HR Block.  <response>: Heres the thing with the IRS, theyre much more concerned that the books are correct than they are vindictive like people think. They wont throw your friend in jail as soon as they find out she hasnt done her taxes at this meeting. Also its not like hr block, or anyone not the IRS for that matter, is going to have the info to help her file the FAFSA anyways. Once the FAFSA is done then she can start working on the taxes problem. 