<prompt> Human: This is a rant. Dont care who reads it just wanted to complain to someone.So I opened my Chase Freedom card in 2008 while I was a poor college student. The only jobs I had were crappy retail positions at Radio Shack and Best Buy. Obviously the interest rate was a nice 29.99. I used the card somewhat frequently and would always pay it off in full at the end of each month. This was, until law school, when I used the card more frequently and only made minimum payments. Despite the spending, I never missed, nor was I ever late on, a single monthly payment from 2008 to present. Fast forward to 2013, I graduated in May and found a job in October of last year. The first thing I wanted to do when I got this job was to eliminate all outstanding credit card debt that I have in my three accounts - Chase, CapOne, and Sears. Since November, Ive been making fairly significant payments per month and reduced my total CC debt from 5600 to 3800. Today I finally received back my tax returns which was about 1900 so I thought now is the time to call Chase, CapOne and Sears to lower my interest rate from the abhorrent 29.99 I had opened these cards with. First on my list was Chase because I liked them the most out of the three companies always very friendly on the phones, good customer service, lots of options available in online account management, etc.. I did some research, found my credit report at all three bureaus was excellent - I only looked at the FICO score at Experian but saw that it was in the Excellent range but just barely - 724. Also found out Chase was offering new customers an interest rate of 13.99, 18.99, or 22.99 - so I wanted to shoot for 13.99 of course.So I call Chase, explain Ive been a loyal cardholder since 2008 when I was a broke college student and never missed or was late on a payment. I ask I would like to speak with someone regarding lowering my interest rate. The guy on the other end says to hang on a second while he looks into something. Comes back about 30 seconds later Unfortunately 29.99 is the best we can do. OK, I was expecting this. I went through three years of law school so I kind of know something about negotiating. So I respond with my own strong arm tactic Alright then I would like to go ahead and cancel my card. There was a slight pause before the Chase employee said OK may I place you on hold for one second? Sure, I say. Thinking this would immediately get their attention and want to negotiate some, I was about to mark this up in the win column when, to my surprise, the rep came back on the phone with OK, Mr. HokieHusker, I will be happy to assist you in closing out your account today. And then he liquidated all my rewards and closed the account. I was shocked to say the least. Ive had Chase since 2008 when I was a broke college student, never missed a payment, never late for a payment; now I have a good credit, making large payments for months, and they dont even try to negotiate - not even try to offer a 22.99 rate - to keep a loyal cardholder. So Id like to raise a glass to Chase - may your business practices quickly bring about your bankruptcy. tl; dr - Chase doesnt give a fuck about its customers.edit - On a positive note, I paid off the outstanding balance of 1530 after it was closed. So at least I have 1530 less CC debt now.  <response>: Thats standard for banks, so its not just Chase but many major banks. I work at a bank and thats exactly what we do. The customers knowledge of how things actually work is laughable. Interest rates are based on profitability of that select card. So reward cards are less profitable so they have a higher interest rate, where as no reward cards are more profitable and have a lower interest rate. It takes into consideration the likelihood that you are going to charge off an account. So someone that has been making crappy payments for years is going to have a higher chance of charging off.Analysts dont negotiate interest rates anymore. You cant expect a person to be able to instantly figure out the profitability of each individual card. When a customer calls up and asks for a lower rate, if I have the option to, I will. The banks strategies set the option for me. 