<prompt> Human: Hey Reddit! So I bought a new car a few days ago for work. It was a bit of a process because I started out wanting a used car and ended up with a new one because of some deals they had going on. In the process of negotiations on the used car, I got them to up my trade in value from 4500 to 6000 important later. So, I figured out the car I wanted. They found the car in the color I wanted in Kansas. So they had to have the car brought to them. When I purchased the car Friday they told me I could have it Saturday. I got a call Saturday saying it was delayed but they absolutely guaranteed I would have it Monday. Yesterday I got a text saying that I couldnt get it then either and that I would have to wait. This was very frustrating because I made business arrangements that were contingent upon them getting the car that day. Not only that but I was having to work my schedule around the car pickup on two separate days which inconvenienced me and my clients. So I called the dealership yesterday and told them I was not happy, and that because they could not fulfill their guarantee I had disgruntled clients. Anyway, I hate being the bitchy customer but I asked the manager Look, this has wasted my time on a couple occasions, what can you do for me on the back end? Im very unhappy, it would he wonderful if you could do something like putting a cargo liner in the back. And he said I might be able to give you a free oil change. I said no, and that I would talk to him tomorrow when I got the car. During that conversation he also tried telling me that he had no wiggle room because he did so much for me on the front end. Which, aside from the trade in isnt true. He was going to do some stuff on a used car, but on the new car I ended up getting 0 financing so there wasnt any discount on the car itself. I think he is assuming I am some dumb girl that doesnt know anything, but I do know that I get oil changes for the first 24000 miles on the new car free. Additionally, yesterday when they told me it wouldnt be there they tried saying The good news is theyre going to put it on a trailer so it wont have a bunch of miles on it. I could be wrong, but Im fairly certain thats standard protocol that theyre trying to pass off as a favor to me. Basically what Im asking is, what power do I have on the back end of this? What do I do when I go in and speak to him today? Also I really hope Im not being totally unreasonable. This whole ordeal has fucked my schedule and made things hard for me. Thank you in advance for all of your help! Edit: I am not trying to negotiate the price of the car. I only want them to maybe help me out after the fact on some floor liners or something. Edit 2: I have my old car and I havent taken possession of the new one yet. This was inconvenient because Im currently driving a small car and I told a couple clients I would be able to pick up left over materials that will not fit in my current car. Ive signed the papers so Im assuming theres not much that I have aside from my ability to write reviews and tell everyone I know that they were assholes.  <response>: If youve already purchased it, you really have no leverage, other than bad reviews. But you should wait until you have your car. 