<prompt> Human: Ok, I was in need of a car. Long story but it involved a car accident, was driving a rental, insurance money ran out for the rental. My financial situation and personal preference put me in a good spot for a lease. I went back to a local Hyundai dealership where I already have a lease Wifes car. I like the dealership. I liked the Hyundai Elantra GT. This dealership pushes the leases hard, they even let me negotiate with them and almost got the terms I wanted. On to Equifax. I froze my credit with them about 3 days after the breach. I did have in the back of my head that this might be a bad idea because I might need a car loanlease. When I froze my credit they fucked up again!! They served me a 500 error but still froze my credit. NO PIN!! Numerous phone calls to their hotline, other numbers they gave, my experience can be summed up in this Washington Post article Now Im sitting at the dealership waiting to sign a lease and they cant get into Equifax because of the frozen credit. I explain I cant unfreeze it because they did not issue me a pin. The finance guy remembered me from our other lease and he tells me I can drive the car away. They will figure something out with Hyundai Motor Finance, Hyundais finance arm. Two days later they ask if they can run a TransUnion check. I say, thanks for asking go for it. I watch my credit pretty close and noticed they pulled an Experian report also. I have great credit, right in the 740 range.A month goes buy and Im waiting for my first bill but instead I get a call from a guy at Hyundai Motor Finance. He starts the conversation along the lines of Whats going on with you man, how come you havent lifted this freeze. He proceeds to tell me that they cant approve the financing with out Equifaxs report. After some back and fourth about how pissed I am at Equifax, and some small logical arguments with him questioning why they dont have enough information from the other two credit bureaus to approve me. I tell him we should move this conversation to Email. I sent him this tonight:After our discussion yesterday I called Equifax and it was once again a disaster. They literally cant do a single thing for me over the phone. Please read this Washington post article that almost mirrors my experience Look at the comments also.Here are our options:1 I can send Equifax the lost pin stuff by snail mail as detailed in this link. This could take a week and is not a guarantee.2 You guys accept my Trans Union and Experian credit pull and we call it good. BTW, you justified needing my Equifax credit score by saying you need a complete picture. How come, then, are you guys ok with just a single credit pull from Equifax as your normal operating procedure? That does not make sense3 I can provide pay stubs of my last two paychecks and other reasonable documents directly to you.4 I can return the car, you return my 1,000 down payment, and Hyundai loses my business.Let me know what you would like.I feel so powerless. I feel so pissed at the system. I havent felt this angry at an institution both Equifax and HMF maybe ever.What can I do to give myself some power in this situation? Any advice on what I should do?  <response>: Hmm. I froze my Equifax online and it never gave me a pin. Called the number, told them that and they had my pin to me in 10 days via snail mail. I actually called again a few days before it came and they sent out another letter with my pin in it, so they should be able to mail it to you.Oh, and the number I called was 800-846-5279 