<prompt> Human: A deer ran into our truck on the highway and caused damage. Husband called our insurance, who had him take photos and email them to adjuster, who told him to take truck to repair place of our choice. The adjuster came back as 639 in damages while the repair place wanted over 1600. Husband talked to Adjuster who said he would go to the repair place and would work it out with them. We figured we would be paying our 500 deductible and insurance would cover 1100 we have full coverage. The repair shop went ahead and fixed the truck, but did not tell us the adjuster denied the claim and no one from the insurance company told us the claim had been denied. Now the repair shop will not release the truck unless we pay the full amount. Meanwhile, insurance sent us a check for 139. What recourse do we have? We need the truck so my husband can get to work, he has been calling a cab. grrr  <response>: The repair place should go to your insurance and ask for more money. Its actually a common practice, because adjusters cant see behind body panels to see the full extent of damage. 