<prompt> Human: Thank you rpersonalfinance. Im retired military with a pretty good handle on my finances and am very careful with all my spouses, kids and my own personal information. So I was shocked when I saw several thousand dollars worth of hotel charges over a period of about four days. And not only that but my wife was on a work trip using her authorized card in another state, I was using mine at home and this third location didnt trip any fraud alerts. We both had physical control of our cards.I saw the charges in our activity feed about 6 days after the last charge and called right away. Of course cards were cancelled, new versions sent and the case went to their fraud department. We were issued a conditional credit which is fine as Im sure this will come out in our favor because its very clear we werent making the hotel charges. The only part Im not satisfied with is the bank is saying they dont have to share the results of the investigation with us. Since Im reasonably careful I really want to know how they got our number. I want to know if they created a physical card or if two separate hotels were willing to charge such huge amounts on a CC number sight unseen. I may be wrong but this seems like important info to share. edit: Im not concerned with criminal charges, but rather whatever information they get on how this person or people were able to get our CC info so I can prevent it from happening again. Thank you...  <response>: Unfortunately, its actually none of your business. And Im not trying to be a dick by saying that. The credit card company is the one that got stolen from, not you. And there are plenty of ways for a crook to get your CC info without ever seeing your card physically, hacking your laptop, etc. So you and your card are basically incidental to the crime that took place.Its like if a guy was parked in front of your house and his car got broken into. Sure, youd like to know how it happened and who did it. But youre not out anything, so the actual victim has no need to tell you what happens from here on out. 