<prompt> Human: I bought a used 2014 Prius with 53,000 miles on it on Friday. It was listed as trim level 5 and after I bought it I was going through the manual trying to figure out all the features and realized it wasnt a 5 because it was missing a large chunk of the listed features. I called Toyota, they ran the VIN and told me it was really a 3. Then they documented everything about the situation and sent it to the dealer. They said the management should be calling me Wednesday and said to ask for a price reduction. The customer service guy I talked to even said to start out asking for a crazy amount off. If management doesnt call or wont change anything they said to call Toyota back and theyll escalate it. I also called the salesman to see what the deal was and he said it couldnt be a 3 because 3s cant have navigation then said hed call back in a couple minutes and thats the last I heard from him. The car salesman told me it was a 5 as soon as we got in the car to test drive it. It was listed online as a 5 and they even gave me a paper saying the same thing. The only thing I found that has 3 on it is, of course, the final paper I signed that had the price on it. All I looked at was the price and signed it. This is my first real car buying experience. I bought my previous first car 8 years ago from family. My Dad died a couple years ago and he was the main source of guidance for me in situations like these so it feels like Im flying blind here. The listing and paper they gave meI paid 17,000. How much off do you think I should ask for or could I ask for the right model instead? Am completely screwed here? Any advice would be immensely appreciated.  <response>: You may not have much recourse if the final paper you signed clearly listed the trim level, and if they gave you the correct VIN all along.Hopefully the dealership will do the right thing and refund you your money. You can look up pricing for a comparable 2014 Prius 3 and use that as a negotiating point. Kelley Blue Book says a 2014 Prius 3 in good condition should be sold for 14-16k. 