<prompt> Human: Long story short, I went to a clinic because I was sick. Saw an NP, didnt get prescribed any medicine and couldnt get a mono test because they were out. So he told me to go home and rest but come back if my symptoms like the pain in my neck started getting worse. I go to the front, hand them my insurance card, pay the 30 co-pay, and I leave. Everything is good so far except for being sick.Now, about a month or two later, I get an email from them telling me to check the patient portal website. Now I owe 20 on my co-pay because they claim that the co-pay for specialists is 50. I call them up and tell them that I saw an NP, not a specialist. Well, apparently all their NPs are specialists wouldnt tell me what they were a specialist in and that theyll send it to a collection agency if I dont pay.What options do I have in this case? Will I have to pay or is there a way to fight it?Assistant: you can appeal directly to the insurance, but if they say the clinic is considered a specialist, theres not much you can do. I would just pay it.Human: I called the clinic back and asked them why the NP was considered a specialist and they said to call my insurance again. I guess that will be my next step.  <response>: I went down that black hole earlier this year. Prepare to get a long runaround between the clinic and the insurance, with both telling you to call the other.See if you can ask to have both parties participate in the call at the same time. 