<prompt> Human: I bought work clothes on the December 14th and returned several items from the order. Macys issued the refund as a Macys gift card which a they just sent to my shipping address without any prior notice and its clear theres a gift card in the envelope, so lucky for me no one stole it.b I requested a refund to the original form of payment so Im not sure why on earth they insist on sending a gift card. Be careful with your Christmas returns and follow closely until your refund is fully processed. The Macys customer service rep said they automatically issue refund as gift cards when you dont buy something with a Macys card.  <response>: Another reason they should not be doing business anymore 