<prompt> Human: So im not sure if this is the right place to post this but i saw a similar post the other day on this sub so i figured it was worth a shot. my girlfriends sister bought a 500 ticket for a music festival off of a website called cheaptickets.com. She was not required to make an account in order to purchase the tickets. After looking at reviews of the website that claim fraud, shes worried that she will not get her tickets. The administration office is ignoring her for the most part and told her that if she does to not verify her identification by 5 pm today its 11 am here then she will not recieve her tickets. Also they did already take the money out of her account. Any advice?Tldr: Girlfriends sister bought concert tickets online, reviews of the website say that they are frauds, administration office is asking her to verify her identification by 5m today in order to recieve tickets.Edit 1: Sorry guys im at work currently so its hard to reply to all of these but i have a 20 min lunch break now, i just asked her exactly how they wanted her to verify her identification and yeah i actually didnt look at the reviews myself, i just took their word that they were claiming it wad a fraud website. I appreciate you guys taking the time to help me out though!Edit 2: She just got back to me and they want a photo of her identification and she did end sending them one but they said the photo was too blurry  <response>: I read the bad reviews, it looks like a legitimate website, not scammers. Confirm the identity. 