<prompt> Human: For my insurers EOB, it just shows up as Medical Visits for 1000. Deductible and copay amount was about 100 but for some reason, the plan provisions are listed as 0 and Im still responsible for 1000. I received a separate bill from the provider - for 1000. Code was 99203 new patient level 3. I tried calling the number on the bill and it was the doctors direct line. He simply referred me to my insurer because we do not charge for no reason exact quote and the insurer didnt cover the charges. I should note that before that, I had left a poor but short review about the office because it had seemed shady to me. I had asked for a doctors note for a healing sprained ankle which is why I was there and kept asking about it but they never followed up until I left the review weeks later. And the doctor had definitely noticed and e-mailed me to ask about the review. I dont know if thats related at all but I just thought Id mention it. What are my next steps? Im in NY, if that helps. Thanks very much in advance!  <response>: Do you have a minimum with your insurance youre supposed to hit before they start paying out for medical visitsprocedures? 