<prompt> Human: Hi all I need some advice on what to do with my situation. First let me explain what happened. My doctor visits for a chiropractor treatment ended and the receptionist kept on scheduling me for 2 extra weeks. I did not know this because I thought it was still part of the old treatment. Its the receptionist job to keep this in check. Anyways the office expected me to pay 500 for these extra weeks and automatically charged me 75 without my knowledge. I should note that I did sign papers authorizing them to take automatic monthly payments, but that was for the old treatment. Would it still include this new one?.. For the last month I kept on calling them and reduced the charges to 75. However I believe I should pay nothing and get my first initial charge refunded. I called my bank and tried to reverse this but they say they cannot because I have a prior history with them. Im going in this week to talk to the doctor in person and was wondering what I could say to him to get my money refunded?  <response>: Its the receptionist job to keep this in check.No. Its your job to understand your insurance coverage. Most have a hard limit on things like chiropractic visits, physical therapy visits, mental health visits, etc. So when youve hit your allowed number of visits you either stop going or pay out of pocket. 