<prompt> Human: Hey Reddit, my mother went to the hospital for a simple procedure on her hand. After the surgery, she was stuck in a room meant for the first stage of recovery. They move patients into the second stage of recovery after they wake up. After my mother woke up, a nurse told her somebody would be with her soon to move her on to a stage two room. Over an hour later, somebody finally showed up. The wait wasnt the issue, its the fact they charged her 350 per 15 minutes she was in this first stage recovery. And the reason why it took so long is due to a lack of rooms and staff. Her insurance has her pay 20 of the total cost of the visit. How could she go about fighting this charge with the hospital that was due to the hospitals poor management?  <response>: Call the hospital or go into their billing office and discuss the charges. 