<prompt> Human: I recently tried to open up an account with Ally bank and everything seemed normal. Then about 3 days later I got an extremely vague email from Ally Bank saying absolutely nothing other than to call this number: 1-877-247-2559. The first time I tried to call the number it was busy. No hold music or message, just went straight to busy. On my second attempt at calling I and was able to reach a person who asked me a few security questions, including the last 4 numbers of my social security. After I cleared all that with them they told me that in order to open my account with ally, Ill need to send them a copy of my drivers license and social security number via snail mail. Until I do that, my account wont be opened. The address they told me to send that information to is PO Box 951 Horsham PA 19044. Honestly, this whole thing just screams scam to me. Theres a chance Im being too careful, but before I do anything else I just wanted to make sure that this is a normal practice for Ally bank. Any insight would be greatly appreciated.Edit: I fully understand that the contact information they gave me is legit, I was just asking if the practice of sending your social security via snail mail is a normal request from them. To me, that seems particularly dangerous. Also, no where on there website do they say that they will request that info. . . Anyway, thank you guys for your help.  <response>: Those are Allys legit contact infoThe reason they need all this information is for you to prove who you are, so that you are not scamming them. 