<prompt> Human: I dont know where else to go, I need help and Bank Of America is not helping me. 6012016:11:46pm - I get an e-mail saying that a recipient has been added to my online banking. 11:48pm - I get another e-mail saying the following transfer has been submitted of 628.00.11:49pm - I get another e-mail saying the following transfer has been submitted of 621.00.11:49pm - I get another e-mail saying the following transfer has been submitted of 618.00. 11:50pm - I get another e-mail saying the following transfer has been submitted of 617.00.I am unaware of these e-mails at this exact time because I was in on my computer in Ableton. music production softwareI decide to head to bed at 1:15am. I am checking my e-mails on my phone when I notice these transfers. I immediately call bank of America 1:30 and I am on the phone for 26minutes. I have screenshots to prove and the lady explains to me the transfers have been submitted but they have not been taken from the other account. Bank of America freezes my current account and makes a new one for me to prevent further fraud. They tell me to call in the morning when their offices open to get the rest taken care of. She assured me I was fine for now since my account was frozen.I call Bank Of America the next morning and they put in a fraud claim. 6132016 I get an email explaining my fraud claim has been denied.I instantly called and ask what is going on and the person explains to me that I allowed those transfers to go through on my online banking so they have to reject my claim. I explain to him this is false and I need to talk to a manager. I end up talking to a fraud manager and he reiterates the same point. I explain to him that I made a call before the transfers were even picked up and he said he did not notice that. He explained he would talk to his team tomorrow morning and call me back 10:30am. I give him til 1:30pm and I call back and ask for him by name. They told me he was not available but he would be paged to call me. I do not receive a call from him within two days. I call back and try to get ahold of him and they end up sending me to another manager. She tells me the same thing, and then tells me I should get a detective to subpoena the information to see as to why I was denied. I contact a detective who subpoenaed the information and got ahold of the person whose account it was transferred to. She explained she had no idea how the money had got there and it was stolen out of an atm the next day. What can I do?  <response>: BoA is incompetent with holding your money. I had my checks stolen and I put a freeze on the account. A check goes through 3 weeks later because somebody did a debit-check with my info which technically didnt process like a check from the checkbook and they let it go through. It took a month to get the money back in the account and I closed it the next day. DIAF Bank of America. 