<prompt> Human: My husbands student loan payment is due today and the site has been saying This website is currently unavailable due to upgrades and site maintenance all day. The call center is also closed Sunday. It almost went to collection and this is his last chance to avoid that. He needs to make 6 payments on time before he can talk to them about consolidating. Has anyone had this happen to them? I am wondering what to expect if he tries to pay tomorrow.  <response>: Worst case scenario, they count it late and youre charged the late fees and he has to start his six months over again. Its possible they may make an exception since their site was down, but I wouldnt count on it since it sounds like this isnt the first time he has been late with his payment. For the future, it is always better to not wait until the last day to make these payments since things like this happen. 