<prompt> Human: In December I accidentally overdrafted my account by 37 58, which I noticed and sorted out when I checked my account again three days later. My bank just tried to charge me 35 55 for this. I immediately called them and politely but firmly told them I thought this was extremely unreasonable and wanted a full refund.. Which they gave me, no questions asked!Always worth a try; you might be surprised.  <response>: Banker here; people come in all the time to challenge fees or just appeal to my good nature. We usually waive them at my branch because most of the time, the customer made a one time mistake and we would rather keep them as a customer. It cant hurt to try. 