<prompt> Human: So at 1:30 today I got an email from my bank stating that my email address had changed and they were notifying both the old one and the new one. I quickly got on the phone and was patched to the special fraud department. Turns out someone had called from what appeared to them to be my home phone number I know no one was home. They had my CC number with the CVV from the back and my last 4 SS numbers. It seems that changing the email is the first step in doing something bad so any notifications will not go to me. They created an email for this purpose, trust me, Ive never had AOL. I feel like emailing that address, but Id obviously have to do it in a way that would reveal more info about me. I also dont know what Id say.I quickly had the bank put a verbal password on all my accounts so that could never happen again. I also had a fraud alert put on my Trans Union report. Im going to change all my bank passwords when I get home. Ive not seen any fraudulent activity.So obviously anyone who may have held my card waiter at a restaurant has it for a while for instance has my name and the full CC number and CVV as well. Getting my home phone number is easy as well. I want to know how that criminal could have used the public info about me and also then obtained my SS last 4. Are there nefarious databases around? Also would love any other advice.  <response>: We got a notification from Verizon. Someone tried to upgrade their moms phone on our account. It was my stepson. We havent seen him in years but, he didnt realize Verizon records their interactions. He used his fathers social security in full form to get through. They didnt let him have it, but they never called to tell us. The only reason we knew it was him was because he was dumb enough to tell them his name, on audio recording. Almost guaranteed his mom gave him the number, and wouldnt put it past her to be usingchecking up on things. I immediately added new passwords to bank accounts and never use the same password twice and add some crazy thing at the end. Like my fingers had a seizure.. LolFamily sucks. Ive been robbed more than once, never by a stranger. 