<prompt> Human: This weekend I found my car totaled, with a note on its windshield from two helpful people who saw the guy ram my car. They provided their phone numbers and the cars license plate, and they wrote that they were willing to be witnesses because they felt awful for me. Best case scenario, right? I thought so too.I filed a report with the police and had them come look at the damage. I gave them the witnesses information and the cars license plate number. Its been 3 days and there has been no peep from the police aside from an un-filled report I can see online. The report contains ZERO information, nothing about the other drivers license plate, it doesnt even have any information about ME besides my vehicle being a Honda -- not even my name or address, vehicle make Unknown. I called the station and they said theres nothing they can do until the detectives look at the report, and theyll contact me. Well, the report contains no information, and I can just tell theyre not going to contact me.I then called my insurance, Geico, and filed a claim. I have no collision coverage, but I do have underinsured motorist coverage and uninsured motorist property damage coverage. They traced the license plate to a VIN, but then said that that VIN didnt come up with anything, saying it wasnt connected to any insurance they could get a drivers name from.Im thinking this means that he is uninsured, and therefore Geico should pay according to my uninsured motorist property damage coverage, but they disagree because they need to identify the person before they can determine that he has no insurance. This seems impossibly backward to me. They want to find him and make his insurance pay, but they dont know how to find him -- or they dont want to find him because then theyd have to pay out to my uninsured motorist policy. I have a crumpled car sitting outside that I want towed and inspected for damage in case its salvageable, but I dont want to do anything yet, in case my insurance will pay me and wants me to use their approved services.P.S. I can afford any repairs or buying a used car with cash, Im just trying to find the best approach.TL;DR: Cops havent solved the easiest case in the world, insurance doesnt want to help. Am I out of luck here?Assistant: I work in law enforcement not a cop but I work close with police. If your town is anything like mine the police pretty much only have the resources to respond immediately to emergencies. Everything else goes in the pile and an officer will get to it when it reaches the top of the pile. That takes time. My advice would be to call the detective Sergeant at the assigned precinct. Be polite and respectful and lead with I know you are super busy and I hate to take up your time but I need your help and then tell him the situation with the insurance. Ask himher if the case has been assigned yet to a detective and ask what you can do on your end to help. Please and thank yous go along way. These guys are over worked and get shit on all day so thanking them for their time and service goes a long way.Also, your local prosecuting office may have a deputy prosecutor assigned to the precinct. If so call that person and tell them the situation. They can grease the wheel. Google your city and search for community prosecutor or neighborhood prosecutor. That will give you an idea if your community has neighborhood prosecutors. Their job is to deal with these sorts of things. Good luck.Human: Thanks for the advice. I live in Chicago, so the police definitely have more pressing matters to attend to, I definitely understand that. Just unsure what I am supposed to be doing and dont want it to just fall away. Does your advice change at all for a big city?How would I go about finding the assigned precint? The only information I have is where I live, and the report number from the little ticket the cop gave me. I dont know if the case has been assigned yet, and truthfully know nothing about this whole process.  <response>: A friendly email to your aldermans office may help too. Shit doesnt happen in Chicago without an alderman pressing on someone. 