<prompt> Human: Will try and keep it as short as possible.I live in a flat share, and last year one of my flatmates used our joint flat account just used for rent and bills to purchase an NFL game pass for 129.99.He moved out in January and was removed from the account, but the subscription auto renewed in August. I tried cancelling it but couldnt without his account details. He said hed pay it back a few weeks ago but is now not responding to calls or texts. The bank have said they cant refund it.Is there anything we can do to get the money back?  <response>: Is there anything we can do to get the money back?From whom?If your flatmate was authorized to make transactions, then you have no recourse that this was unauthorized, and you cannot expect an exception to the vendor refund policy, though you can always ask, and you might get it as a courtesy.At this point, you need to close that account so that this doesnt keep renewing, and create a new one with only the right users on. 