<prompt> Human: My employer terminated their 401k, and requested that everyone make withdrawals to complete the termination with our 401k provider. This provider has a long history of unresponsiveness and many complaints from their customers about their general lack of support, their site being down, providing incorrect documents, 2 hour hold times on their customer service line, etc.Needless to say, I cant wait to get my funds out and managed by someone else that I trust. About 32 days ago I submitted a withdrawal request for 30k. Their system status show errors, any attempts to contact support take days or weeks and I have to complain on twitter before I get a response which kicks the can down the road for more days. Im at my wits end here. What else can I do thats not complain on twitter to have them cut the check and get on with this. Are there any legal options for me? Going crazy here, need help!  <response>: I hope you are rolling it into an IRA or you are about to waste a ton of money on taxes and penalties for absolutely no reason. 