<prompt> Human: In December, I participated in this SlickDeals offer. The offer is a free 50 Amazon gift card if you subscribe for 6-months to a SiriusXM streaming service.The only requirement was to purchase and activate your account by December 31, 2017 which I did.After waiting a few weeks, I never received an email with instructions to redeem my gift card. I decided to message customer service on their website and they said they couldnt deal with this type of issue and asked me to call. I called and explained that I was waiting for my gift card and they told me they could see in my account that I met the requirements for the promotion and that there must have been some sort of error and apologized and that I should be receiving an email within 10-15 businesses days. I thought that was a little long but I said okay and patiently waited.After about 3 weeks, I never received anything and so I called again. Same exact story. Sorry, you meet the requirements, Im going to escalate this and well make sure you have the gift card. Please wait 10-15 business days.Nothing ever came. I call a third time and the exact same thing happened except this time I asked to speak with a manager. I ask her the same questions Why cant you just send me an email with the gift card now? I felt like I was in a loop. They tell me to wait 10-15 business days, I wait, never receive the email, and then call again.Its coming up to April and Im not sure what to do. I know its only 50 but at this point, its on principle. I literally bought the service because of the promotion and then I never received the promotion. Thats fraud isnt it? Its not like theyre a startup scrambling around and too busy, SiriusXM is a large, publicly traded company that should have proper customer service. What should I do?  <response>: Hit them and Sirius both up on Twitter calling it out. Mention the number of times youve called and amount of time youve waited. Companies dont like negative stuff on social media 