<prompt> Human: Im not a version customer. Havent been for many years. I didnt apply for anything from them. Im trying to rebuild my credit score and do not want this on my report. Any advice would be greatly appreciated.  <response>: It sounds like someone may have stolen your identity.Contact verizon and ask, and then follow one of the many advice threads here about stolen identities on what to do. This thread is one that has a lot of information even if its not parental, the identity theft part is the same: 