<prompt> Human: I had an early morning flight, and woke up to leave for the airport around 5:20 am. On my way there I saw that Southwest had sent me an email saying my flight was cancelled. I tried calling customer service but their computer system was down.I did get onto a different flight on the same day, but now I have to do a layover and arrive 6 hours later to my destination.Am I legally entitled to anything else? Can I file a partial charge back?  <response>: Check out the airlines terms of service regarding cancelling flights. I assume if you ask nicely you can get some value of flight credit that needs to be redeemed within the next 12 months for your troubles.But I doubt a chargeback for actual money will work, you paid for a flight to get from A to B, and the airline got you from A to B, so you did technically get the service you paid for. 