<prompt> Human: Sprint sent us 5x 200 Visa Gift Cards as part of a promotion for bringing over all my lines. 2 of those cards were received February 17th. Weve expected all GCs to arrive together as they were sent on the same day, but we only received two and so we immediately called Sprint to check on their status. We were told that day that we should wait a few more days, they might arrive until Wednesday. As you can imagine, that went on a few times until the CSR told us yesterday that those 3 missing GCs are empty now as they were drained Tuesday and Thursday. So all of this could have been avoided if they would have reacted one of the first times we calledI suspect that USPS delivered those 3 letters to one of our neighbors and they used it as we were told that those GCs were used in our area and USPS does that almost every day.We filed a police report now, a incident with USPS and reported the cards as stolen with No one gave us a proper answer so far though whatll happen with those 600 and as thats quite a lot of money for us, Im wondering if someone knows whatll happen next andor what else we could do in this situation?I dont know if peronalfinance is the correct subreddit for this, but I hope you guys can give some advice?!  <response>: Sprint should be able to handle this. Report fraud and see what they do. 