<prompt> Human: Our landlord is impossible and has made paying rent to him a hassle. He received checks the day before they were due, but because they took a couple days to clear to his account, he decided they were considered late and threatened us with fees. Because of this, my fiancé and I have decided to send cashiers checks to him via certified mail. Cover our own butts and make a paper trail just in case. However, previously, we had an automatic payment set up through online banking which would mail him a paper check. When we decided to do cashiers checks, I went to a branch personally and asked for a stop payment on all future checks to him and then went online and also stopped the automatic payment. The bank still mailed a paper check. And he cashed it. Our joint account that we only have for bills and a tiny extra for savings was completely drained, put in the red AND an nsf fee was charged. The bank states theres nothing they can do as the stop payment was done to stop him from pulling money, not from us sending him checks. What can we do? tl;drEven after stop payment on check and cancelling an automatic payment, check was cashed. Bank claims no responsibility. Help. UPDATE:We texted the landlord and explained the situation. He states that he did not receive the double payments. But did recall 2 checks for the amount of our rent that he took to the bank. Hes out of town for the next couple days and will check when he gets back. Sounds like a load of crap to me. Assistant: If the stop payment was done to stop him from pulling money as they say then why was the check accepted?Human: Thats my exact question. Apparently they claim theres a difference in stopping someone from pulling money from the account if he had our bank account info and was just charging us. and us actually sending a check. They stopped the pulling. However, when I was in the branch, I explained to the teller that I was stopping our automatic checks. This is her error. Not ours.  <response>: Go into the branch. Ask to speak with the branch manger. Do not yell. Do not raise your voice. Get to the bottom of this. 