<prompt> Human: It was taken directly out of my savings account a withdrawal and listed as discover bank netmobile and then a whole bunch of numbers. My debit and credit cards were not used and no money from my checking account was taken. I got my bank to freeze both accounts and give me new ones, and I changed my password etc. They said a claim was filed for my loss and I will be notified if I will receive the money back which I should unless they find out I was the one to withdraw or authorize the transaction.I do not have a discover card and I dont know anyone who does definitely not in my family. It seems clear to me that a hacker got into my account to pay their credit card but Im so worried I wont get the money back unless its proven that I couldnt possibly have told anyone to do this. Is there anything I can do to help my case? Im only 24 and this is most of my savings. Thank you  <response>: You said that it wasnt from one of your debitcredit cards so they must have known your Account and Routing number. One thing that I havent seen mentioned here and I think is a good idea is to have a separate checking or savings account that you use for direct deposit and paying bills from your main savings account. i.e. keep your real savings account number secret from other sitesservices in case they get compromised. Never give out your main savings account number and keep at little to no money in your public facing account. Sure its a bit of extra work to keep track of when your paycheck gets deposited and move it between the accounts but something like that could have prevented this from happening. Now if they logged into your account with your username and password then the above wont help, youre screwed anyway. Your bank should be able to tell if there were any unusual logins and usually ask additional verification questions send you a code or something if youre logging in from a different computer. Also maybe change the answers to your secret questions if your bank uses those for account recovery verification. 