<prompt> Human: My internet spending is just crazy. I am posting this because the cable company increased my price again, by about 4month, for no benefit to me. That brings my total bill to 65month for 50 mbs internet with a 250gb data limit. I was shopping around for other service, and unfortunately the company Suddenlink is the only option for high speed internet in my area. Their website advertises my 50 mbs plan for only 39month with no contract commitment. Why am I stuck paying 65month, when they advertise 39month for the same plan? Ive called about it before, and they tell me that its for new customers only. Can I just cancel services and then sign back up under the new price, or is there some kind of waiting period before I am considered a new customer?Assistant: Ask for the retention department when you call to cancel service. Human: This is the first step. If they do not give you what you want. Cancel on a Sunday. Call them back and say you want to start new service on Monday. You are now a new customer.Assistant: They were pretty ruthless when I told them I was considering canceling my service and going to another provider. Usually when I try to cancel services I am offered discounts or at least an apologyattempt at retention. They asked me which provider I would switch to, to which I did not have an answer. The customer service rep basically said you have to either bundle TVphone and sign a 2 year contract to get a better price for internet the overall package was still more expensive than my internet-only, or go to att 3 mbs DSL.  <response>: I obviously dont know you, but I have basically always gotten my way with cable companies by flat out asking for what I wanted. I didnt even really have to dance around anything. I was mildly inconvenienced by them not setting up my router correctly one night and charging me for that day. I said I felt like I should be compensated and they gave me a free month. Same when a technician didnt show up on time and I cancelled and then they showed up. Free month. I regularly got my bill reduced when service was out. And this was all Xfinitycomcast.You need to be a little more forcefulblunt when speaking to them. It doesnt matter if youre going to a competitor, if you cant afford itdont want to pay, youll go without internet as far as they should know. Its all elementary game theory stuff. Theyre making huge profits on internet service already, theyd rather have 5 from you than 0 from you. Who cares if theres no competition, let them know you wont pay it anymore or at least want what you were paying a year ago, say their costs cant possibly have gone up enough to justify the price increase and youre not okay with it. Youd rather use countless free wifi hotspots around town and your phones data than pay for their overpriced shit again when they are offering new customers a better deal. 