<prompt> Human: I was paying my wedding ring on a credit card and when I was going to pay the monthly fee it said that that number didnt exist and its been erased off my credit karma score. I called and they couldnt find my information. What does that mean? On the plus side I dont owe anything anymore.  <response>: On the plus side I dont owe anything anymore. That seems unlikely. If you had a balance that you have not paid off, it is still on the companys books and associated with you. It sounds like this is either some type of error, or the effects of the debt being transferred to another financing company, or collections, if it was past due. Call again tomorrow since its not a holiday and escalate the problem until someone can tell you what happened to your account and how you can make payments to keep it from going past due while they sort it out. 