<prompt> Human: Expanded version: last Saturday night, my partner had passengers in her car when she got in a minor collision with another ironically Lyft driver who was between rides. My partners car had substantial damage, and was undrivable. Since the accident happened at an intersection where a local rapid commute light rail track ran through, local transit authorities called a tow company on their own accord, which promptly came and stole her vehicle to be taken to a tow yard while we were on the phone with our insurance making arrangements for our own tow truck that insurance would cover. The officer on scene deemed no driver was at fault, and did not make a report. Now 3 days have passed, and the car is still in the tow yard, racking up storage fees. Our insurance doesnt want to touch the case since it was a Lyft incident, and wont even cover a rental car while we get everything sorted out. Today, finally, someone got in touch with us from Lyft saying they will not cover any towing or storage fees 300, and they have a 2,500 deductable. We are both college students, and while financially responsible, cannot afford that kind of money for repairs. Does anyone have any advice to offer for what to do next? We feel as though we have exhausted all options, filing claims with both sides, but getting shut down either way we go. Any advice is appreciated. EDIT - Thank you all for your contributions to the post. Even just having someone else pitch their opinion on the case is reassuring for us. Ultimately it all boils down to us taking a financial hit, but this is a huge lesson to everyone who drives for a ride share company to check insurance coverage. I will be spreading awareness of this on social media so others dont get caught in the trap.  <response>: Commercial usage of a private vehicle is typically explicitly excluded in any private policy. You need a commercial insurance policy to cover this, and they are not cheap. Probably will eat up anything you earn. You are facing an unwinnable battle here. Sorry. 