<prompt> Human: A family member recently had to obtain 3 years of his old bank statements for a court case. He claims the bank asked him to pay 530 to get these documents. Is that normal?  <response>: That amount of money is ridiculous. I recently went to my branch of major bank and requested a printout of my entire account history. Approximately 6 years of activity. The teller said they normally charge 10 for that service, but they waived the fee. It took them about 10 minutes. 