<prompt> Human: Hey guys, Very inexperienced in this situation so i would appreciate any and all help. Long story short, dropped my car off at parking garage, valet took the car, i get the car back with pretty decent size gouge in driver side door. I was lucky enough to spot it before i left and informed the manager, who confirmed with the help of some cameras that the gouge was in fact not there prior to my arrival. They accepted 100 of fault and their insurance called me today to tell me the good news that they would cover it, yay!The part i need help with, they are having me bring it to one of their locations to have it appraised. Then, they say i can bring it anywhere to have fixed. What i am worrying about is, what if they low ball me and it costs more to get it fixed? Can i go back to them afterwards and ask for more? Do i need to accept the first offer they make or can i counter? Anything I should know before i head in there?  <response>: Why dont you get a quote from whomever you want to fix the damage before you have them appraise the damage? 