<prompt> Human: Ive been trying to open an account at Ally for the past week and keep getting hung up in the application process. Each time I get to the primary owner information section, fill it out, and press finished nothing happens. Ive tried searching here and google with no success. Do I just need to call them or am I doing something wrong?  <response>: Id start by using a different browser.If that doesnt work, call them. 