<prompt> Human: This may be slightly off-topic, but that doesnt seem to stop you all from giving great advice, so I figured Id try.My GF recently saw an ad on facebook for a 9 online course in permaculture. She went through the process of paying for the course, but didnt notice some fine print. They include some fine print saying that they are including a risk-free trial, for 199, with no option to opt out. Since she wasnt given the option to opt out and didnt read the small print carefully, she completed the purchase. Here is a screen-shot of the order form - the scammy bit is on page 3.She received an email confirmation of the purchase, and noticed the extra 199 charge. She sent an email to the company to protest that she never intended to make that purchase. The company responded, saying: They were 100 transparent about the 199 charge. If she completes the courses in 30 days and is not satisfied, she can apply for a refund. There are 18 courses, and completing them in 30 days is not really feasible. In their contract, they state that they will charge 225hr, with a 2-hr minimum, on any time they have to spend processing credit card disputes. This is a protection that they feel they need against credit card fraud, i.e. people trying to get their money back after realizing theyd signed up for more than theyd intended. I think this is a bluff? Seems like bullshit.So obviously my GF fucked up, but is she screwed? She has contacted her CC and cancelled the card and filed a dispute, but how likely is she to get a refund? This is obviously a scam, but is it a legal scam? Is there anything else she should do? Is there an appropriate forum to report this fraud?The company is called Regenerative Leadership Institute - there are many reports of this scam if you google them.EDIT: Thanks for all the advice. She has contested the charge with her CC and was told she would hear back within about a month. Theres some debate about what will happen, so I can update with the result. I also contacted Facebook about the ad - if they respond, Ill update. They may have bigger problems at the moment, though...EDIT 2: Noticed Id screwed up the formatting.Assistant: This company has had other complaints like yours filled with the Better Business Bureau. Your GF might be able to fight it through her CC company. But the threat of legal fees for fighting the CC charges is also something in the the fine print. I hope shes learned a lesson about reading the fine print in any contract she signs.Human: There is no option to make the purchase she intended to make without this risk-free trial. The risk-free aspect is also extremely misleading - it would be extremely difficult to comply with their terms for qualifying for a refund.Edit: Thought I was replying to a different comment? Anyway, yes I also hope she has learned a lesson from this.  <response>: This company has had many complaints about the wording on their ad and contract. 