<prompt> Human: I tried to open a savings account with Ally Bank online last week. This morning Ally Bank left me a message asking me to call them. They want me to mail them a photocopy of my drivers license. They will not send me a request for this in writing. Is this legit? I asked if I could send a photocopy of my passport instead and they said no. Why? They also want me to unfreeze my credit. I have excellent credit, but dont understand why they would need to check my credit score for a savings account. I opened a Vanguard and a Chase savings account a few months ago and neither company required me to unfreeze my credit to open an account. I would like to make more than a tenth of a percent in interest on my account, but am worried that Ally is a sham. Are they o.k.?  <response>: Make sure youre calling the number listed on Allys website for customer service and not the number that called you. Might be a scam.EDIT: to clarify, Ally is a legit bank, but its possible that someone is trying to scam you. 