<prompt> Human: I got a secured credit card when I was in college in 2010 with a 300 of deposit. The card and the account was closed in 2012. But the cheque with my deposit reimbursement never reached me. Since then Ive been calling the bank at least twice every year. Each time it takes me longer than an hour to reach someone I can speak to because its an inactive account. Every single time, at the end the representative tells me my cheque will get to me in the next few months and it never does. And this is a big bank. Im not sure if its okay to share the name of the bank here so I wont.Its been longer than 6 months since I last called them because honestly Im sick and tired of dealing with them. Any advice? At this point Im questioning whether I can even get this money back.And my second question is, this is money that couldve been accruing interest if Id had it since 2012. Granted its not much but still. Do I have any right demanding the deposit plus the interest?Sorry if this is a dumb question but Im a total novice when it comes to personal finance and I couldnt find any information about it elsewhere.Thanks.  <response>: I think involving consumer protection agencies at this point is the thing that will activate this bank... You need a strong third party which can force them to behave; you have given them all possible chances to resolve this themselves. Complaining with the Federal Reserve might help. 