<prompt> Human: My mom lost her debit card today and we just found out that all the money in there was lost. I dont know what happened but she came back home screaming that all the money in there was taken out. Is there anything we can do?Assistant: Call the bank immediately and explain the situation. Some debit cards have fraud protection and may refund the money, but definitely need to call the bank. Human: nope theres nothing like thatAssistant: As in, the institution is saying theyre unable to dispute any unauthorized charges?Human: Im not sure but my mom came home saying all the money is gone and she is just sitting in her room mute.  <response>: She needs to look up exactly what transactions occurred that she did not authorize. She needs to inform the bank or credit union that she has the account with, and tell them about those unauthorized charges, and if she hasnt already, have them block the card. Money doesnt just disappear. It is spent on things, in individual transactions. And any that she did not authorize will be able to be recovered with the vast majority of institutions. 