<prompt> Human: Some men posing as a yard work company targeted my 80yr relatives, offering to do various yard worklandscaping tree removal. They some how tricked my relatives into writing multiple checks for their work that they never completed. Additionally they went into my relatives house and intimidated them, potentially stealing some items within the household. Unfortunately we did not find out this happened till after the checks were cashed. The banks have pretty much said its unfortunate, that this isnt the first time they have come across these scams, and there isnt really anything they can do. Meaning my relatives are still out over 10k.Has anyone else encountered this, were you able to get back some, if not all the lost money? What were the steps you took? Anything more we can do? Anything more the banks can do?  <response>: How long ago was this? You should take your relatives to the police station to file a police report tomorrow. 