<prompt> Human: On the 15th, my financial aid refund deposited to my college checking at Chase Bank. I spent some of it just fine on the 16th. On the 17th, my debit card kept getting declined everywhere I went. I went home and checked my account. I have a legal hold on a deposit of 14303.96!! I have no idea where this came from. It shows that amount as a negative in my available balance, and my financial aid is still in my present balance but I cannot spend it. My refund was only 559.60. My moms name is tied to my account and she has the same thing on her checking account. Shes in debt a little bit but shes not aware of any judgements against her nor did she get any notice about this. When I click for more information it just says We have been instructed by legal order to place a hold on these funds. She tried calling on Friday but they wouldnt give her any information. Does this look like identity theft? Or just a mistake? I have no clue whats happening and I need access to my money :  <response>: Call the bank. 