<prompt> Human: I signed up for an outdoor climbing trip with a small local climbing gym. The weather was bad so they cancelled with an email which clearly stated a refund would be given to those who requested one, which I immediately did. After a few days, I followed up by calling. Then another few days by email. Then even had my husband call from a different number which they did answer and said they would get back to us. Never did. I finally filed a dispute with my credit card company a month later and today two months later they said they wouldnt do anything because the climbing gyms policy said no refunds except the company explicitly said refunds would be given-- I still have the email. I have no idea what to do from here, and it is enough money to be in a tizzy about.  <response>: Small claims court is the only option I know of. Depending on the amount of course. 