<prompt> Human: My unmarried SO and I have applied for a mortgage through a bank. We filled out the 1003, got pre-qualified, then asked to go through with pre-approved which as I understand it means they did all the background and credit checks and means we applied for debt.The trouble is, it seems like this bank isnt handling our case or information very well. Weve been getting multiple, identical commitment letters mailed to us and our commitment letter are curiously absent of my name it only has my SOs name and financial information, they actually took all of my information off of the 1003, is this normal? We havent committed yet because the commitment letter itself sounds like we are being forced to take out a loan of XXX among other things. This is making us uneasy with this bank, both in terms of loan accuracy and customer service.Question: Since we already asked to get pre-approved but havent committed yet, is it too late to pursue a mortgage loan through another bank? By too late I mean: will it negatively hurt our credit scores or financial standing if it looks like we are applying for multiple concurrent mortgages through different banks?  <response>: No not at all. If youre in US, you SHOULD apply to multiple lenders.CFPB has great information on home buying. Check it out. 