<prompt> Human: Im not sure if this is the correct place to post this, apologies if not. Ill try to keep this as short as possible...I rented a van recently in the UK. I didnt pay for additional insurance, as the cost of it was over double the daily cost of renting the van in the first place.Unfortunately, i did some damage. The van was a citroen relay luton, i damaged the fiberglass hood on top of the drivers cabin by hitting a low tree branch whilst parking. I made a hole the size of a ping pong ball in the fiberglass.As i didnt pay the extra insurance, i had to cover full cost which is fine, happy to do. The company took my entire deposit 1,250 to cover the cost of repairs, said theyd get an invoice for the work, send it to me, and reimburse me the difference. Sounded fair.They didnt do this. It took me 2.5 months of constant hassling, chasing, complaining etc. to get them to book the van in for repairs. They did so finally on 20th Jan, i rented the van in first week of Nov.Theyve now provided me an invoice for the work, and i have 2 issues.1 Some of the costs seem very high. Theyve charged 9.5 hours labour costs specifically just to paint the repaired patch of fiberglass literally a 50x50cm sqaure at most. In addition, they are looking to charge me for lost income when the van is off the road. Suspiciously, this pretty mych takes the repair costs to bang on my deposit value...2 In the repairs invoice there is pics of the van, on one of them you can see odometer. I have the mileage at the time i rented written on my contract with them. In between me doing the damage, and them finally repairing the van, the van has travelled 800 miles. So theyve clearly taped over the hole, and continued to rent the van, and just intended to keep my deposit. Which i assume is why they were so difficult to pin down to book it in for repairs.So my issue really is that im clearly being fleeced, but i dont feel like theres anything i can do about it as im not sure if theyve legally done anything wrong. Theyve been an absolute pain in the ass for months, clearly intended to keep my deposit and not repair the van, and now seem to be charging well over the odds for repair. Is there any angle i can pursue here to stop them having the full 1,250 of my deposit?Thanks!  <response>: I would suggest taking the pictures and estimate to another shop for an independent evaluation to get their perspective. With paint times, every adjoining panel is usually going to be blended so the paint matches, they wont just paint the damaged section. Things add up very quickly, but at least the impartial review will give you an unbiased look at it.For the lost income, every state and country has different guidelines for if this is owed or not. Sometimes, it comes down to the contract you signed which usually does obligate you to owe something. If lost income isnt in the contract, I would negotiate with them. Ask for fleet logs and rental usage of the vehicle, because as you say the mileage is significantly higher. 