<prompt> Human: Edit: spoke with a tax advocate, they said nothing can be done on their end because after the money was garnished the case is considered closed and they have no authority to work on closed cases. She brought me back to the start: calling irs yet again..In the fiscal year 2016 I claimed nearly 1000 for student expenses. I have 1098 tax form, bank statements etc to back that up. IRS keeps sending me notices that I owe the money. I called multitude of times with different answers in each instance: we dont know, we dont understand, try this, try that. I resubmitted 3x by mail, certified mail and fax. Last time I called I was able to speak with a higher lvl rep I think who confirmed the case was wrongly marked as if I signed the agreement to pay. I kindly asked to scratch that because I never submitted such reply, I followed that up with faxing the documents and now I had the money garnished from 2017 return plus interest. I have spent 40 min with the last representative confirming relentlessly that I have all the right documents and asking if he can give me a guarantee this is what he needs... I am frustrated and feeling helpless, where am I supposed to go with this?  <response>: I would pull a credit report, someone may be using your ssn. 