<prompt> Human: Hi there PF folks. Ive been paying down a Sallie Mae loan that was sold off to Navient and Ive been really diligent about paying big chunks down each month to whittle it away. Ive had this loan for well over a decade. So I logged in to pay today and my previous 8159 balance is now 1,120. I looked at the transaction history and on 620 there was a 7,000 adjustment made to the loan.What the heck gives? What is this? My family is broke, so I know it wasnt one of them pulling an Oprah on me. I have the money to pay the remaining balance off right now - a little over 1k.Is this a loan error? Should I call them and ask them what happened or should I just pay it off?Thank you in advance for your help and advice.Assistant: You should definitely call them and ask. If it was an error, alerting them now will save you a nightmare later on.Human: Im a military member and I received a letter stating that SCRA benefits have been applied to my loan.Would they go back and adjust the loan to just give me the money like that - because thats what its looking like.  <response>: Oh why didnt you post that to begin with? Call on Monday to double check but it sounds like its not an error and this was a military benefit.Yes, they would just pay directly to the loan, not you, and it would show the adjustment. 