<prompt> Human: My debit card fell out of my wallet in a CVS in the middle of Boston on Friday. A few hours later I opened my CapitalOne 360 app and noticed 500 worth of fraudulent of transactions, including a couple 100 at the Walgreens across the street, and 4 monthly transit passes 80 at the nearby subway station.I canceled the card via the app and called Capital One that night to report the fraudulent transactions. They informed me that they needed to transfer me to Capital One 360s customer support, as they are separate and cant access my account information. Unfortunately 360 support is not 24 hours, so I had to call the next day. They told me they cant report the charges until they officially post, so Ill need to hang tight for a few days.People should be aware that you arent getting the same support with Capital One 360 that you would with other Capital One services. I assumed that they would at least have a single department for creditdebt fraud, but apparently they do not.Now, if only I could convince CVS to let me watch their surveillance video...Assistant: Now, if only I could convince CVS to let me watch their surveillance video...They would let law enforcement watch it. Have you filed a police report? Human: No - should I? I thought police reports were only for major cases of fraud, like over 10k.  <response>: A crime has been committed, so yes you should file a report. 