<prompt> Human: Throw away for obvious reasons. In any case, would you guys consider my following encounter with Wellsfargo to be bad customer service or amazing account security???My wife was depositing a check, and was wondering when the deposit would be available. We where informed that it would be a several day hold. The customer service rep then had the Service Manager - Assistant Vice President come over to see if we could get a shorter hold on the check. The Service Manager informed us that it would be a two business day hold, but since the weekend was coming up it would actually be four days.At this point the conversation went something like this:ME: Why is it a two day hold? Most checks are only a one day hold?SERVICE MANAGER: I cant talk to you sir, I can only talk to the account holder.WIFE account holder: So why is it a two day hold?SERVICE MANAGER: Its because it is a check from Bank of America and we need to make sure the funds clear.ME: But checks in the past have only taken one day to clear?SERVICE MANAGER: I can only talk to the account holder sir.ME: Hey wife, can I have permission to talk on your behalf?WIFE account holder: Yes you have permission.ME: But checks in the past have only taken one day to clear?SERVICE MANAGER: I can only talk to the account holder sir.ME: She just gave me permission and is my Wife.SERVICE MANAGER: I can only talk to the account holder sir.In any event we never got a satisfactory answer as to why a check deposited on Thursday during business hours would not be available on Friday. I normally would not be this upset, but there is a serious problem if someones HUSBAND who has been GIVEN PERMISSION to ask questions is ignored.  <response>: Were sorry sir, we can only talk to the account holder. Please have the account holder post this question. 