<prompt> Human: A scammer called saying he was from Microsoft and he could fix our computer. She allowed him to and said she saw him opening files and running programs. She does taxes for the whole family and has all our tax files saved on that computer. And she paid 99 for this with her credit card over the phone it has been canceled before any charges were made. What should I do?  <response>: Also file a complaint with the internet crime complaint centerIC3.gov. 