<prompt> Human: Everytime I try to sign in it says authentication unsuccessful and to call. Ive been on hold for over 30 minutes. Is this seriously how they do business? This is like fucking comcast.Edit: finally able to cancel! You just have to sit on the phone for them for at least an hour on hold. Honestly, Ill believe it after a month if I dont receive a bill.  <response>: This same thing happened to me. I had my identity stolen twice, went through AllClearID, who had a program with Transunion, but Transunion put me on a, free trial of their program. In the panic of having your identity stolen, they take advantage of you. It was only when I had to report the identity theft s second time that I heard this free trial bs. They would only allow 4-months of payment back, even with AllClearID telling them they stole money from me. I had to call up 15-times, got sent to different departments and some representatives even hung up the phone after I had spent hours trying to get to the bottom of it. Plain and simple, theyre terrible, and they convolute things to charge you any way they can. Be careful of them. 