<prompt> Human: So I traded in my vehicle the beginning of October, there is paperwork signed with them clearly stating how much they were paying me for it the entirety of loan and then some.And I now have a new vehicle with a different loan. During these transactions, i gave them the correct address for my bank. My bank has yet to receive their check to pay off my loan. The first time I tracked this down, I found out that the dealer sent it to a random location previously a branch of my current bank, but they moved over a year ago. Not the address I gave them...So I call, and they refuse to take any blame but said that theyll cancel that check and send out another one.Its 2 weeks later and still nothing... I called on Friday and they said that they called my bank and gave the correct the amount.I feel like Im owed something here... what about my credit score if I were missing payments on either vehicle, what about the extra money I would have to had sank into this loan. Would they have to pay me back for it? Do they owe me anything for not upholding their end? Or am I just allowed to complain?  <response>: Ive never dealt with a situation where someone mails a check to my bank for deposit. If the option of funds transfer isnt available, couldnt you just have them cut you a check at the dealership or mail it to your house? Seems like a million things could go wrong mailing it to a random bank branch. 