<prompt> Human: So, Im 30 years old and finally decided to take the plunge and buy a brand new car. Im at the dealer, I signed all the paperwork and a few minutes later, the salesman tells me that my credit score is 0.Now I know for a fact that my credit score is 710, but at that point I felt like someone whose card was declined and was pretending to be shocked even though they now the card is maxed out.I tell the guy that there must be some sort of mistake and a few minutes later he comes back with a report from Equifax saying that they do cannot locate my information and that what I provided was a potential scam.A few years ago, I had a legal name change but I made sure that my bank and all companies with which I have a line of credit updated their records, so Im not sure if thats the problem.What do I do?Edit: Just got off the phone with Equifax. Turns out, not only did they have my previous name on file but an address I have not live in for 5 years. They told me to open a dispute, cant do it online cause their entire system sucks, so Ill be mailing them a letter with my documents.Thanks Folks!  <response>: This is a common bullshit line with this company. 