<prompt> Human: My wife and I filed jointly, we do not own a business, have no investments, do not own a business, do not have money out of the state or country, do not own property other than our home. I do not understand how they can justify this cost. I called the 1-800-HRBLOCK and they basically said to talk to the office I worked with. I called them and they said their manager was out and they would review the file.What should I do?  <response>: You dont get a refund. You undoubtedly agreed to their rates.This is how HR makes bank at this time of year... by convincing people with simple, straightforward returns that its all mystery voodoo and only a pro can navigate the jungle for you. Just not true. 90 of taxpayers, including you, have dead-simple returns that you can fill out yourselves in an hour or two. The other 10 own businesses or have crazy stock activity or weird income sources, and they need a CPA, not the dunderheads at some HR storefront. Just move on and dont do this again. 