<prompt> Human: After recently getting married, we tried to add my wife to my credit accounts and get a few open in her name to get her score growing. She had never had an account open, so I tried checking on Credit Karma and got a notice saying the provided information didnt match credit bureau records. Experian, TransUnion, and Equifax all denied us access to her credit information for the same reason. Every time we try to check her score, our provided information doesnt match existing records. The SSN has been pulled for apartment approvals a few times a year all the way back since the year 2000 by a guy named Juan in Texas. No accounts appear to be open.She just graduated and starts a job in a few weeks. Were looking to buy a house in the next year or two. How do we get this cleaned up now?  <response>: Are you sure she wasnt Juan before she was she? Its a new world out there. 