<prompt> Human: So, my wife and I rented a house for about a year and a half. We had our power through Pacific Power. We moved out in June because we found someone to take over the lease, and they did so in July. Well I guess we either forgot to pay the final bill, or thought we had paid it, but actually didnt. I dont know. Whatever the case we are sitting here right now looking at our credit karma and it says my wife was sent to collections a couple days ago.. We logged into Pacific power and it said they sent the last email in August stating we had a bill of 120 and some change. We never received any other type of correspondence, no other bills or calls or anything saying that we are past due or are about to be sent to collections since then. We have also not recieved any notification yet that we are in collections.. What should I do now? Do I call Pacific power and try to talk to them? Do I just call the debt collector? I dont know. Any help would be greatly appreciated.  <response>: Call Pacific Power and talk to them. Confirm that the bill is legitimate and pay it. See if you can have them pull it from collections and removed from your credit report. They arent under any obligation to do so, but if you explain the situation and pay in full that day they may be able to do something. 