<prompt> Human: My wife has several errors on her credit report, all of them are on Experian and not the other reports. Experian is no help, she tried to sign up with there services just to get in the door with them... and it says she already has the service, and her username and password do not work. she has a credit rating over 800... we can not get anywhere with this... can someone please tell me what to do next?Assistant: Has your wife filed an official dispute with Experian? She can file a dispute online She might run into problems filing online, similar to the ones shes already run into. She can also file a dispute through the mailHuman: they wont let her file a dispute because she cant log in to her account. She never signed up for an account before, and tried to today, but they are claiming that she already has an active account. The customer service rep says that there is no one else she can transfer her to, and gave her a phone number to an automated system that will loop around with no way to resolve this specific issue.  <response>: So just send a request for the report in the mail with 2 types of ID. copy of a government issued identification card, such as a drivers license, state ID card, etc., and one copy of a utility bill, bank or insurance statement, etc. Make sure that each copy is legible, displays your name and current mailing address, and the date of issue statement dates must be recent. We are unable to accept credit card statements, voided checks, lease agreements, magazine subscriptions or postal service forwarding orders as proof.Once you get the report you can mail the dispute with the same proof of ID and they have no excuse to reject it. 