<prompt> Human: they and myself are recent residents of the US. When the accident happened my father had some mild pain in his chest and shoulder since he drives close to the steering wheel the airbag hurt him slightly when it deployed, and my mother felt a little out of breath from the shock but she wasnt in any significant pain. Someone called an ambulance, when it arrived nobody asked him for insurance details or anything like that. The envelope they mailed the bill in is marked with a wrongish version of an address that my father never gave at the hospital, its my cousins place. From what I can gather, he and my mother were sitting on the sidewalk, and the police directed him to the ambulance to take a statement or whatever. They were then driven by said ambulance to a hospital after being told that they should probably be checked up. Thats all. 5 miles down the road. Its been 4 months since and we hadnt received a bill before this. What should he be doing? We already went through a several month long process because the hospital was trying to stick them with a 30,000 USD bill, negotiated down to what the car insurances accident fund, supplemented with some of his own money will cover.This is less than ideal and we dont really know what to do.  <response>: Hello, ambulance service admin here. Who is the billing company? There are only a few major ones out there. Generally there is a bit of delay between when service was performed and the bill being received. This is most likely just a bill, not an official collections agency. Is the ambulance agency a commercial or volunteer agency? Are you willing to share the name? In terms of getting this resolved, most agencies arent out to bankrupt people. Payment plans are generally accepted or billing reduced. The bill amount you have provided sound extremely high considering the injuries or lack thereof you described. Its possible there was an error. As others have suggested, your best bet is to call the agency directly and see what they are willing to do to help. Ask to be given a copy of the chart. They should be able to explain why the cost is so high, and also offer recourse for you. If you have questions, feel free to PM me. 