<prompt> Human: Well, on June 16th I went to the drive thru ATM at my nearest Chase bank and tried to deposit 270 in cash. I first put 200 and the machine accepted it, but I pressed deposit more since I had 70. Once I inserted the 70 the ATM loaded for a while and printed a receipt saying The ATM has experienced a technical problem. The bank was still open and the receipt also said to speak with a Chase Representative.So I did, and explained what just had happened to a representative. He made a call and opened a claim, pretty much saying that I had to wait 7 to 11 days so they can complete their research. I called my parents since Im a 16 years old and told them about the situation. My mother and I decided to go back to the bank the following morning because we wanted a claim number and hopefully get a temporary fund on my account. Later that day I checked and sure enough I got the money in my account but it clearly stated that the money could be taken away at any time.Nothing happened for a while and I believed that the money would stay in my account, but on July 5th I randomly checked my balance, and with no notice email or anything saw a reversal withdrawal of 200. So again, my mother and I went to the bank to ask what happened. Supposedly they only found 70 and that the remaining 200 was in my account but it was not and there is no record it was. After the representative made a phone call to ask about the claim, he said that the claim was reopened and they were going to check again. My mother called the phone number that was given to her, maybe two hours after visiting the bank and the lady on the phone said that there was no note about rechecking the claim. My mother was appalled and went back and asked to speak to the manager about the entire situation, and again they said they were going to make sure to reopen the claim so it can be checked again.Finally after waiting a week we visited the bank again and in short got a so sorry and Chase blamed the 3rd party vendor that owns the outside ATM. We closed all the checking accounts and transferred to another bank. However as a 16 year old kid who has a job and worked hard for that money, I refuse to believe that a multi billion company can just brush off practically stealing 200 from me.I have read that I can file a police report and try the Small Claims court, but is there something that I can actually do to have a chance to get my money back? Thanks to anybody that read this post and any advice is appreciated.  <response>: File a claim with them even if ATMs serviced by an outside vendor the ones in the drive up usually are but they have to research it if its a Chase ATM. Sometimes the cash winds up stuck within the machine or is put in the divert bin where the damaged bills are sent but they cant just say Whoops, sorry! they have to research it and give you provisional credit. I used to work in this particular dept however for another financial institution but its pretty much the same. Good luck to ya 