<prompt> Human: My friend is stationed in Afghanistan right now and found out on Friday that his entire life savings is missing. An authorised person was able to take out the full amount overdraft it by 18 and then close the saving account without it raising any flags. He luckily checked his account a few hours after it happened and called them. They said to call them back on Monday to figure out what to do. According to my friend, the person took it out in a corporate check and since the sum is so large, USAA isnt able to stop them from cashing it, which I have a hard time understanding. His checking account, which has money in it, was not compromised. He and his sister who has joint access spoke to 4 representatives and they were all stumped, and shocked after they saw the amount that was missing. It doesnt sound like this was a case of identify thief, because they said an authorised person on the account did it, but it wasnt him or his sister and USAA doesnt know who the authorised person was. They dont know how this was even able to happen. System glitch? His sister is in the US, so she will be able to file a police report and handle things on the local front. I know family is usually to blame but in this case it is not her. She is very worried and is talking about flying down to San Diego to go to the main offices to handle it in person. What would be his next steps and how can I help him? He has been freaking out all weekend and hasnt been able to look into it because hes working. Thank you for your help. Edit: I know its easy to point blame to the sister, but she and her husband are both high ranking military officials and theyre both 2 years away from retirement. Im not saying stealing would be above someone with their kind of status, people do crazy shit, but for the sake of the argument, lets assume she wasnt the one who did it. What are his next steps? EditUpdate: I just spoke to him and he says thank you to everyone. He told me that when he called on Friday, they did rule him and his sister out and that this is fraud. He said he will file a police report depending on what USAA says on Monday.  <response>: Im a vet who banks with USAA, and Ive got a clue how this happened. A family member with legal POA during the deployment robbed him.Case closed. 