<prompt> Human: We tried to login to BBT to get our balance and their site has been down. The app doesnt work. Called and the rep said its an outage and they cant even provide us with our balance or recent transactions. Even if we walked into a bank.Im alarmed. Does this sound like our accounts might be compromised?  <response>: No. It sounds like their internal systems had an outage. Some sort of technical issue that either required them or caused them to shut down. 