<prompt> Human: I didnt know if there was a better place to post this... OverviewOur 2010 Nissan Altima has been having transmission issues, specifically a whining and grinding sound from a cold start. I brought it into the dealer after looking up the VIN on Nissan Globals website and seeing that it was still under the extended CVT warranty although the 5-year powertrain warranty apparently expired in Dec., 2014.The dealer confirmed that it was a transmission belt slipping and initially said theyd replace the transmission. After keeping it an extra day, theyve since called multiple times to ask 1 if Ive had it serviced elsewhere ever I have not, and 2 suggested I needed to buy the extended warranty, which I believe is a lie. The car was paid in full by the girlfriends parents 5-years ago, we paid them cash and transferred the title this year. What Ive done so farAfter seeing this post I called Nissan Consumer Affairs, confirmed the warranty coverage, and tried to report the dealer for lying about the warranty.Anything else I can do? Is there a consumer regulatory body for any of this? Im not sure if Ill get any traction. TL;DR Dealer confirmed it was a CVT transmission issue. Should be covered under warranty. Initially promised a rental car for free. Is currently refusing to honor the warranty, saying I need to pay out of pocket because I didnt pay for the warranty extension years ago. Update 1231I called the dealership to get some clarification. They acknowledged the CVT warranty after getting in contact with Nissan Global and will be completing the repair for free. Theyre also covering the cost of the rental car, which as other Redditors pointed out, isnt covered by the warranty typically. Apparently the warranty does transfer with ownership but any service contracts do not and must be manually transferred by Nissan Global. They dont have an online form because thatd make too much sense, so one must send a money order to Tennessee and wait 4-weeks for processing. Why?I speculate a few things that may have helped here but form your own opinions. 1 I had my GFs parents contact their dealer, who was very helpful and confirmed that it was covered by the warranty and offered to do the work. This provided some clarification for us about the warranty status and owner transfer-ship and gave us a backup option. 2 I got clarification from another dealer in our city, who pointed out that our dealer may have been hesitant because if they acknowledged the warranty repair and then had to file a Nissan reimbursement under part of the service contract, it would technically be warranty fraud. This detail is still a bit odd to me as we have proof of ownership.TL;DR In sum, escalated with Nissan Global, got clarification about the warranty transfer and repairs from other dealers. Received a call this morning from the dealer, who should have the repairs completed in a few days. Receiving a rental car free while the repairs are completed. Thank you for all your insight.  <response>: Play dumb, and ask your dealer when the repairs will be completed. Dont discuss the extended warranty unless you want to purchase it. Ive found that when dealing with businesses that try to give me the runaround, you can change attitudes awfully fast by walking in with a pen and notepad and taking notes of everything: time, date, employee name, what was said not verbatim; summarize by whom, and so on. Dont be threatening or obnoxious about it, and if they ask what youre doing, tell them the truth: youre taking notes for your own records because it feels like youre getting the runaround.If you sell dont feel like theyre taking care of you, contact your states Attorney General. 