<prompt> Human: I recently had an issue with a credit card company. I filed a complaint with CFPB and the credit card company responded they are reinstating my account, applying a credit and removing the issue from my credit report.Besides issuing complaints on your behalf, the CFPB maintains a public database so you can see if other people are having issues with the same company: I think this is buried in the sidebar but the CFPB also maintains sample letters you can send if you are having issues with debt collectors: All in all, the CFPB is a cool website that functions well and you all should check it out. The CFPB was one of the few good things to come out of the 2008 crash.  <response>: Ive reported issues Ive had with Sallie Mae several times and they always addressed the problems immediately 