<prompt> Human: I just received an email stating that my direct loans have been transfered to Sallie Mae. I have heard horror stories about them and have purposely avoided them throughout my education. I would much rather stay with the direct loan servicing through myedaccount.com. Can I refuse the transfer and continue to do business with my existing provider?  <response>: You dont own the loans, so they are free to sell it to whoever they want. Mortgages work the same way. Terms wont change so everything should stay the same except for where you send your monthly payment. FWIW, my student loans are serviced through Sallie Mae and I havent had any problems with them. 