<prompt> Human: I need help on locating the correct address for the BOA center that handles credit history. Their website is no help either. Their main HQ is in NC, but they have other credit centers in different states. I dont want to send it to the wrong place. I live in Texas.Im writing them a letter to see if they can remove a negative account from my credit history or change the standing to good.Also has anyone had any success in getting negative items removed with BOA? The account in question only had 2 late payments 3 years ago. It is currently payed off and closed. Thanks PF!  <response>: You arent going to get it removed. They are only going to remove negative credit information if it was due to bank error. Dont send a letter. Call the customer service department number and explain your situation. They may submit a request to have the delinquency researched and maybe theres an off chance they remove it. Your best bet is to dispute it with the credit reporting agencies. Similarly, the chance for this being removed are really low. 