<prompt> Human: Had an online bank account with Bank of America. Checked my balance to see it was -9. There was a 12 monthly fee applied. Called Bank of America and they said there are no more free bank accounts, instead they had switched my account over to a regular checking account and because I did not have 250 there was a 12 fee. When I asked how they had informed me they told me they had mailed me it. I asked them what address they had on file and it was the correct one. Then they asked me for my email. I told them I didnt want to give them any more info and wanted to close my account and the fee waived. Then they said they had sent the info as an email notification. Finally they waived the fee after which I immediately closed my account. Bank of America can rot in hell.  <response>: At the end of the day, Bank of America is a business and it costs them money to offer checking accounts. They offer many ways to avoid the fee minimum daily balance of 1500 or direct deposit of 250, etc. They dont deserve to rot in hell for simply charging a fee to offer a service. 