<prompt> Human: Im a young guy living in Ohio and had just set up my first bank account a few months ago. I had about 1100 in it. I walked up to my banks ATM today to check my balance since I hadnt done so in a few weeks since I dont really touch the money in that account, and I nearly fainted when I saw there was a 200 balance in it. I immediately walked straight into the bank wondering what the fuck had happened. Theres no way my card couldve been skimmed because I havent even used the thing. I walked up to a teller and asked them where my 900 went. She said that a teller had accidentally given it all to my dad, who was trying to get 900 from his account. My dad has no access to my account but was given my money. Then they told me that hed need to give me the money back himself since they took the money from my account but not his.What the fuck is happening? I went in to put money into my account but after that I said fuck that. I shouldve taken the rest of my money out of my account and switched banks. What wouldve happened if my dad and I didnt get along? Would I just be out of 900 because of my bank?edit: If my dad makes it home before the bank closes today were going to go up there together to see what happened and how theyll fix it.edit2: I just went up to the bank and now they changed their story. I immediately asked to talk to a manager when I walked in and the manager pulled up what had happened. Shes saying that they have a computer that reads each transaction and will automatically do everything for them based on the account number. We both signed up for accounts right after each other a few months ago and I guess the account number that is generated isnt random, it just goes to the next unused number. So for example: if my account number is 00000005, the next person to sign up would be 00000006. Well my number was 00000005 and his was 00000008 and the computer misread his number and thought it was a 5 and took the money out of MY account. That it was just complete dumb luck that the two people are directly related. I asked them what theyd be able to do to assure me that it wouldnt happen again and she couldnt really give me any assurance other than this is extremely rare. She told me that if I dont want to drain all of the money out of my dads account and put his account in the negative, then I will have to wait until next week when Paypal sends him his next payment. Im really not buying the story that a computer misread the number and I think a teller fucked up and the manager is covering up for her. My dad was pissed at them before but now hes REALLY pissed. Is there anything that I can do to have higher ups in the company start an investigation into this branch?For those wondering: Its Park National Bank, an Ohio based banking institution.edit 821: The bank called my dad today to tell him they pulled the money from his account and put him in the negative and froze his card and that they put the money into my account. The manager told him over the phone that this should never have happened and that she is going to be having a talk with all of the tellers at the bank so that this never happens again. Im just wondering why I never got a phone call when it was my money that they lost?  <response>: Go back to your bank and tell them that you want to file a complaint regarding a fraudulent withdrawal from your account. Be polite, but firm, that they are in the wrong here and need to return your money to you and then deal with retrieving the funds from the other party themselves since they admitted that they gave the money to someone not listed on the account. I would do this now so that you can write down in detail whowhenwhat about your conversation today, and possibly even involve the teller who gave this information to you in a conversation with the manager. If they wont take the complaint seriously I am guessing that as soon as you escalate it, the manager will, consider reaching out to the Consumer Financial Protection Bureau. It isnt on you to fix the banks mistake, theyll help them see that. 