<prompt> Human: Hello PF! Im going to try and keep this short, but its been bothering me. Yesterday I stopped a small gas station to pick up a few items that totaled to 19. Normally I decide whether Im paying by cash or card after I hear the total. Instead of telling me the total the attendant said you can swipe your card now and I remember feeling startled by the comment. I swiped my card and looked at the little screen to my left to see the total, but it was blank. I looked back to card reader to start hitting the buttons for debit or credit, cash back, etc. These options never appeared. Instead, the receipt printed. Odd. At this point the attendant starts laughing a little and in a whoopsie I accidentally made a joke type of voice tells me she accidentally charged me 72. The receipt actually says 91. She still light-hearted and jokingly tells me that she can only give me a refund through cash and opens the drawer. Im looking at this receipt and start thinking of a 35 fee for overdrawing my account1, the fact that its Saturday and I dont have time to get to a bank to redeposit the money, and how annoying it would be to fix this on my own when I have plans for the rest of the day. Also, Im really annoyed and pissed at this woman for fucking up this badly and acting like its no big deal.Cutting the rest of the story down: Tell her shes putting the money back on my card. Ask for manager. She tells me to go next door to talk to him. I object and she calls. Turns out theres no one in the office next door. She pushes THREE buttons and tells me to swipe my card again. I have a receipt in my hand saying I was refunded the amount to my card. As Im leaving I start thinking about other times this has happened to both me and other customers, but for smaller amounts. I, personally, see it happen a couple times a week during the random times I happen to be in there. They always say the line about cash as change and I havent seen anyone object. Apparently this isnt true since I managed to get it refunded back my card. So my question is: does over charging peoples cards and giving out cash as change benefit them in some way? Its a very small store and she said the manager would back her up that I could only get cash back, but I clearly got it refunded to my card. Why lie about this? 1 I actually had plenty of money in my account. It was more of a sticker shock reaction that 100 was just taken out of my account when normally Id look at my budget and account before spending that amount. Edit: I will be going to my bank tomorrow with all the receipts to talk to them about what happened and how it happens somewhat regularly. Ill post an update later if it turns out that something interesting is going on with the store. Thank you everyone!  <response>: I dont know whats going on there, but Im pretty sure thats against their agreement with the payment processor. The bank doesnt want them giving out refunds for credit card purchases in cash for one thing, if you actually want to get cash from a credit card then they want it treated as a cash advance, not a purchase. Report it to your bank that issued your card and theyll pass it on. 