<prompt> Human: Im not positive that this is the right sub to ask, so if its not Ill post it somewhere else.Okay, so heres the deal. On Sunday 916 I called T-Mobile to sign up for a plan a purchase a phone. Gave them my information, things were going along just fine, and then there was a snafu when they tried to process my payment. The rep tried a few times, and it still wasnt going through. We eventually figured out that Bank of America had flagged it for potential fraud and I had to manually approve it to get it to go through. I did, but the T-Mobile rep said they still had not been able to process my payment. Except... the money was charged on my end. Three times. The first one was automatically reversed by the bank, since it was flagged as potential fraud as I understand it, I dont actually know if thats how it worked. The other two charges 798.84 each have been in processing limbo since Sunday. Bank of America says they cant do anything until the charges post, and T-Mobile has been giving me the run around since Sunday night. I cant exactly blame the reps themselves for not knowing what to do, since the processing snafu on their end resulted in zero record of the transaction. A T-Mobile account was not created for me and no order has been processed. What I am irate about is that the T-Mobile reps keep proposing solutions and then there is no follow up. Wednesday they were supposed to send an email to both me and my bank detailing the situation, and they havent.Today I got a hold of a supervisor who was supposed to investigate the situation and then call me back at 2:30. Guess what didnt happen. Ive now currently been on hold for an hour and a half with the financial department, and I have no idea what avenues are left for me to pursue. Since the 1600 is still processing it hasnt left my account, but... its not available to me, right? How do I get this resolved? Ill answer any questions to explain the situation more, but Im starting to get seriously stressed about this. Edit: My main concern is that this payment should not be taking 5 days to process, right? If I should give it more time to resolve itself I will, but at what point am I actually supposed to worry? Update: Wow this really blew up, thank you everybody! Yall were right, I just had to wait it out. I woke up this morning and the preauthholds were gone! I have since then signed up for a credit card and Im looking to change banks as well. Assistant: Dude dont freak out. Ive been there a bunch of times. Deal with the credit card company. Every single time when they see multiple transactions of the exact same amount they understand something was processed incorrectly or there is fraud involved. Wait for it to post and go from there. Human: You better believe after this nonsense I got a credit card for exactly your reasoning, but for this was all unfortunately on my debit card.  <response>: Ive been looking through the comments to make sure you know that this the biggest reason you should use a credit card. You essentially authorize anyone you pay with a debit card - direct access to your bank account. Theres a million other good reasons if you use it wisely, but Im glad you learned your lesson. This sounds like it will all work out, it just takes time, and your money balance will be in limbo for a bit. Good luck ! 