<prompt> Human: After leaving my previous apartment I was turned into collections for a water bill and a move out fee. I never received any notice if this bill in the mail, by phone, or email all if which they had information on. I would gladly have paid this bill even after I was told my account was paid in full on move out but instead collections has hassled me In every way the apartment complex didnt. Mail, phone, email. Do I have options here? Some people have mentioned calling the complex to pay the bill and if they refuse payment its done right there, but that doesnt seem legit. Any help would be awesome, I dot want to pay 100 in extra fees to these damn collectors just because the apartments didnt get ahold of me. TLDR sent to collections without notice as far as I can tell do I have options to pay the original bill.  <response>: Do you have records showing the bill was paid in full on move out previously? Have you walked through the Validation of Debt practices listed in the FAQ? 