<prompt> Human: So, I have this company who was calling itself Nations Recovery Service, then they have changed their company name a few times. Ive been trying to work with them for a little over a year now.I have offered to pay as much as i possibly could, and their charges have even overdrawn my account several times to where i havent even been able to get to work or buy food in the house.When attempting to call them, they toss me around to different people, swear at me on the phone, make threats to me for not paying in full, wont accept payments, and will not give me any type of authorization or confirmation of any agreements, which disappear when transferred to the next person.I am supposed to be the only one on the card, and this is a thing thats been going on since 2008, with this company being the least helpful. Not to mention, I whittled the price down to around 5-600, but now they say I owe THEM over 1500? The card itself was only 720 to begin with...Any kind of help would be great...they seem to be completely against sending me letters or confirmations or anything...And they only want my bank acct information acct number and routing number to make a payment...NOTHING else.  <response>: Learn your rights. In writing, tell them to stop contacting you.Never, ever, ever talk to a debt collection agency on the phone.Never, ever, ever give a debt collection agency bank account or debit card information. If you make payments, do it under negotiated written agreement, and then only by something safe like certified check. 