<prompt> Human: Unsure if this is more of a finance or a legal question, so sorry if this is in the wrong place. Last month I was charged for some kids learning program called Abcmouse. As Im 21 and childless, Ive never even heard of this and have no clue how my bank account would be associated with an account here. If my account was compromised, I would think that someone would be using it for something other than an 8 a month childrens educational program, so Im hoping its simply some kind of error.After contacting their customer support, Ive been told that theres no account associated with my email, debit card, or bank account so theyre unable to reverse the charge or cancel the subscription. They suggested that it was maybe purchased through PayPal, Amazon, or iTunes, but after checking the transaction history on all of those, theres no sign of it.I was charged again recently and am working with the customer support again, and Im wondering if I should just go ahead and call the bank? The bank wont be able to cancel the subscription as far as I know, so it doesnt get to the root of the problem though, and Id rather not have to call them monthly to reverse an 8 dollar charge.Edit: Ill call the bank tomorrow morning, thanks guys!  <response>: Call your bank. Ive been through similar situations. At worst youll have to get a new card and close that one, at best your bank will be the muscle and get them to stop the reoccurring payment. 