<prompt> Human: I had my credit checked last week and had 1 outstanding balance from an unpayed ticket. I wrote down the name of the creditor, phone number, and account number. The name was a string of letters that when googled nothing comes up. When I called the number it went to a different creditor that had no record of me on file. I called the city that I owe to see what I can do to settle the debt and they havent returned any of my calls. I was told I should dispute the collection but how can I do that when I cant even find contact information with the collector? I cant mail a letter to something that doesnt exist. Any help would be appreciated.  <response>: Dispute with Equifax, Experian, and Transunion citing the National Consumer Assistance Plan. If they dont remove it file a CFPB complaint: Debts that did not arise from a contract or agreement by the consumer to pay, such as traffic and parking tickets or fines, will not be included or appear on consumers credit reports. 