<prompt> Human: I was recommended a registered tax return preparer, and got in touch with her on April 1. She agreed to doing my taxes. I call on the 14th, and she claims she is going to file for an extension and get it done in the next week or so. Well we have gone back quite a few times about the status of my taxes but she seems to be avoiding my emails and if I catch her on the phone she says she is working on it and tells me to expect an email the next day. It never happens and this just keeps going on. Im worried she never filed for an extension. What should I do in this situation? What can I do if she isnt going to file, despite our emails claiming that she will? Can I do anything legally?  <response>: Speaking from the IRS side, not much you can do. Its all a civil matter between you and the preparer. Keep in mind, the tax payer is responsible for filing and paying timely and accurately, regardless of if you hire someone or not.Id go to her office during office hours to talk to her in person. No more phone calls or emails. Id want to actually see the paperwork she has, she what shes done. You are paying her, and its you information. If shes not willing to work with you and show you Id find someone else, or do it myself.Like was already said, she could be busy still, it happens. Doesnt mean shes a bad preparer, just bad at communicating. 