<prompt> Human: I cant log into my Capital One 360 account this morning. It just says Oops, something went wrong, or generic words to that effect. Ive never had this happen before. Im on hold with them after being hung up on the first time. Just wondering if anyone else would be willing to tell me if theyre able to login?Spending a lot of time in pf has made me pretty paranoid about these things.Hold time is 10 minutes right now.UPDATE: I used the callback option, a rep called me back a few minutes later and claimed some system is being upgraded. There were, of course, no prior maintenance notices and they usually do this stuff on actual weekends. Just letting people know what I was told. UPDATE 2: They also havent bothered making this info available on their social media.UPDATE 3: Still seems down around noon Eastern.UPDATE 4: Desktop iOS app still down for me at 13:15 eastern. Some people report app working sporadically. Rumors of hack? See thread.UPDATE 5: 14:45 Eastern: Still down. It seems like multiple banking products are affected. Heres their official twitter thread: FINAL UPDATE BECAUSE OFFICE HOLIDAY PARTY IS KICKING OFF: 15:49 Eastern, I was able to log back in via desktop site, still seem to have all my money.  <response>: I wonder if this is related to the mysterious email I got from them early this morning.That email said that a 165 credit from STRIPE VIA QB2 8 9 DE was posted to my credit card account on the 13th and the funds are now available.This was quite unexpected since I have never asked for any kind of refund or charge back on my Capital One card, and I cant even figure out who could possibly be doing this. In 2017, here is my entire Capital One card usage: in-store at Walmart many times in-store at Rite Aid once in-store at Home Depot once in-person at an automobile repair place twice online purchase of event tickets from Ticketfly onceNone of these were for 165, and I dont think any of the in-store merchants above use Stripe. Not sure if Ticketfly uses them or not, but my Ticketfly purchase was only around 50.In fact, going back to the end of 2007 I have no 165 purchases on my Capital One card.So I wonder if they have had some massive screw up accident or hack that has resulted in the wrong accounts being credited or debited, and so now they are down while they try to straighten it out. It just seems too much of a coincidence that I get a reported credit that I completely cannot explain shortly before they go offline for an extended time outside of normal maintenance windows.UPDATE: I was able to get in and check my account. In my recent activity there was a week ago a 165 charge from the same vendor. The listing on the website gives a more detailed name:STRIPE VIA QB2 8 9 DE WWW.QUICKBOOK CA 94043 USThe listing for the credit gives:STRIPE VIA QB2 8 9 DE 877-887-7815 CA 94043 USGoogling that phone number, most of the hits are for people saying they have unauthorized charges on their credit card. A variety of cards are mentioned.My conclusion: it was a fraudulent charge. Capital One figured out it was fraudulent before it showed up on my statement, and reversed it. Since people with other credit cards are reporting similar unrecognized charges, this suggests some merchant got hacked. 