<prompt> Human: I dont know if I should say the name of the company, although at this point they completely deserve it but last year I bought a single box from this company to be mailed to me. You have to request a box to be charged, its not an automatic subscription. HOWEVER, I woke up one recent morning to my bank alerting me that Id overdrawn from my account. I look at the statement and the company has charged me for 3 of their boxes. I got an email from the company saying it was a server error and that theyd fix it all same day. So I wait a day. They refund me for ONE BOX. I wait two days. On the morning of the second day I wake up to my bank alerting me again, because the company has charged me again for that box they refunded, as well as a fourth one for good measure. I now have large bank fees for my insufficient funds and Im kind of freaking out. They owe me 428 for the boxes and the bank fees are 68 and climbing. Ive called and called and emailed and emailed. What should I do? I feel robbed!EDIT: Thank you so much everyone for your help! I went to my bank and disputed the charges and got my money back as well as a new card coming in the mail. The company Quarterly Co. still hasnt replied to my emails but Im fine with that at this point. I dont want anything to do with them anymore. Thanks again : Assistant: It sounds like these are ACH and not credit card?Walk down to your branch. Ask to speak with a manager. Explain your situation. Show them your evidence.I think they should be able to block further withdrawals. And they should be able to help you with recouping your money as well. Id also escalate at the box company. Ask to speak with someones manager. And then their manager. Find the COO on LinkedIn. These arent large companies. The COO probably sits down the hall from the customer service person.Show them the server error email that youve gotten. Say youve already started fraud investigations with your bank and the next step is a letter from your lawyer. Say you really dont want to take them to small claims court over this. Get them to commit in writing to a date by which theyll refund you ok, thank you for confirming that I can expect a check for xxx.xx by April 5th.Edit: as someone who works at startups which Im assuming this one is, if its not blue apron?, Theres someone who can authorize sending you 400 without much effort. Theyre just busy and its not their priority and the person who answers the company customer service emails cant authorize it and will try to submit a ticket or resolve something or BS you or whatever so they dont have to bother the lady who can just cut you a check when she sees what happened. You just have to find that person.Human: Thank you so much! You have taken my fear away and replaced it with a fire. I have called my bank and disputed the charges as well as sent an email to the company requesting to speak with their CEO citing the call I made to my bank, the server error email and that I may get a lawyer involved. Ive never had to deal with anything like this before and I kind of felt like I didnt know what I was doing, so an immense thank you for your help. EDIT:The company was Quarterly Co, since they still havent replied to my emails or calls. Beware this subscription company.  <response>: Dont even request to speak to the CEO, just get on LinkedIn and find out who it is, use an application called email Hunter to find his email and message him directly. I use this method all the time to get a resolution when Ive been wronged by a company and getting no where toward a resolution. 