<prompt> Human: Hi PF!Unforunately, my ex-wife and I parted ways in March 2016 and had our divorce finalized in Novermber 2016. She stayed in the house until June 2016, after which I moved back in. I started internet service with TWC now Spectrum at that time and they shut it off within a month. When I inquired about the disconnection, they stated that someone with my last name still had an outstanding debt at this address which needs to be paid before they will allow service to be reconnected. My ex-wifes final bill wasis 354 unreturned equipment or somesuch.. they wont provide a copy. I have a 0 balance. Ive gone round and round with their collections department about why Im being held responsible for her debt. They will not budge. Ive lived as long as I can without household internet service, but with a child in grade-school, hotspotting my phone for his homework just isnt cutting it anymore poor signal. There are no other providers in my area, else I would trade dollars for goods with another company.What can I do to sort this out? I feel like TWC is holding me hostage for a debt which isnt mine.Thanks for the advice!EDIT to clarify: TWC is not pursuing me for her debt. They are denying me service at my address because she still hasnt and likely will never paid her final bill. They will only allow service after her bill is paid in full.Assistant: File a complaint with your states public utility or equivalent commission. Id bet 1 that TWC suddenly caves when a state agency starts snooping around. Human: I should give this option a good, hard look. Is internet considered a utility?  <response>: Not anymore, Title II is no more. Blame Ajit Pai.EDIT: technically, there are a few more days before the repeal goes into effect. 