<prompt> Human: I went to JMD Furniture and bought a sectional that turned out to be a total dud. Several of the pieces dont fit together.They have written into the receipt that there is a 35 cancellation fee on all returns but they allow exchange and give store credit. Is there anything I can do to get a full refund?  <response>: I need you to exchange it until all the pieces fit like the one in the store. Or you can cancel my order for free. No, I dont want store credit unless you have something extremely similar that wont have issues and costs the same amount. 