<prompt> Human: I recently visited Canada and decided to order a Lenovo laptop there because I found a good on their official website. I gave them a call and the rep went through my order. After a long hold she told me it went through. I found it weird that I got no confirmation email so I decided to call again the next day. Another rep told me there was a problem with the card and there was no deal and no charge. Weird. But, okay, he said he would get the order done and I ended up giving him my order details and card again. I did get a confirmation this time. Being extra cautious as I am I went on to verify that the shipping time will okay, and I realized it wont and I must cancel. The same hour I canceled it through their online system and called to cancel. I was promised no charge was made to my charge. I emailed the rep and he confirmed in email that no charge was made and I am all good. Ive been very skeptical of their poo issues by this point. So I checked my card a few days later and a charge of 185 CAD was made to my card! Which also makes no sense because that was not the cost of my order. Cant understand where that amount popped up from.So Im planning on disputing the charge, what else can I do? I didnt manage to get a hold of a manager or find a complaints department for Lenovo.Tl;dr got a charge for no deal, potentially been messed with by Lenovo reps, what can I do?  <response>: Have you verified that the charge is an actual charge and not an authorization?On the banks website, does the charge show as pending or posted? 