<prompt> Human: Recently found out someone cleared my bank account so I canceled my card, filed a claim and requested a new card. Most of the money was credited to my account yesterday but then I saw someone used the same canceled card again the same day and cleaned out my account again. I called the bank and filed another claim but the lady didnt know how this could happen and didnt do anything differently from the first time. Is there anything I can do to make sure this doesnt happen again? Should I call my local branch instead of the fraud specialists my debit card makes me call? The last 2 times I was on the phone with them they didnt seem very informed as to what was going on.  <response>: Call the police instead. A report makes a world of difference.Edit: Just want to say, the bank employee saying you dont need a report is right and also why you should get a report. 