<prompt> Human: On Sunday at around 2:00 AM I got a call from PayPal from the automated fraud line asking if the charge 4100 euros on my account was valid or if it was unauthorized. I quickly tapped the 2 and was thanked for helping keep PayPal safe. I checked my account and saw the charge and that they would have the money in their account in a few days. I tried to open a claim on PayPal but the claim was already opened with the message; Spoof claim created by IVR GMC or something along those lines. I googled it and I saw many posts of people opening claims over the phone and then having PayPal instantly close the case and refuse to let the person speak to anyone. Whats my course of action? Why did PayPal allow a payment from a different IP on the other side of the world for 4100 euros go through when I said it was unauthorized? I have 2FA on my PayPal and was supposed to receive a text every time I login? Any help would be appreciated.Tl;dr: PayPal got hacked and I was charged 4100 euros and a claim was already opened with the message Spoof case created by IVR GMC what does this mean and how do I get my money back? Edit: I am American and currently live in the US, many people were confused but the payment made was in Euro Edit 2: I called PayPal and they investigated, I got a full refund!  <response>: Your bank can reverse the charge and freeze that particular debit card. I would cleanse your PayPal of any card info and start working through the fraud department system.PayPal was such a nightmare for me about 4 years ago that I completely closed down my account after getting my money back on a fraud charge and never looked back. 