<prompt> Human: Im currently insured, but after purchasing a new to me car, my rate seems extraordinarily high, and Id like to be saving that money instead of dumping it into expensive auto insurance. To remedy this, Ive started shopping around for other companies nearly all of which give me a MUCH better quote, with much lower deductibles to boot. nbsp;Im a thorough shopper, so of course I look up reviews, because I know that sometimes you get what you pay for. The problem Im running into is, the people with the negative experiences are usually also the most vocal ones. nbsp;So far I cant find anything with more than 3 stars on major review websites, and a slew of horror stories for the claims processes at every insurance company in the nation including the one Im currently insured with. I want to save money on my auto insurance, but I dont want to do it at the cost of not being covered when I need it. Is this all just a gamble? How do I sort the good from the bad without decent information? Im terrified of signing up for a new company, only to have to file a claim a few months later and realize Ive made a horrible mistake. Any advice?  <response>: Simply put, people are fucks. Many people complain and gripe about processes because they didnt read the materials they were sent to read. Some even post bad reviews as reprisal. Reviews nowadays, especially for services, arent always the best indicators. Read the fine print and do your due diligence and MOST of the time, youll be fine w highly rated or reputable companies. Ive had insurance with StateFarm and USAA and both have been incredible to work it. 