<prompt> Human: Hrblock did not speak to the irs on my behalf, or begin a peace of mind claim when this all began. They told me to call irs and do a audit reconsideration. I failed this. The irs has taken my income tax return.I called hrblock, they asked why i didnt have them start the peace of mind claim in the beginning, trying to blame it on me. Now the woman who has all of the paperwork said she will be in touch in a few weeks. It has been 3 weeks and no word.How do i proceed? Please help.  <response>: First, document all your interactions with HR block. Hopefully some of them were over email so you have a better record.Second, start calling that woman and escalate up the chain until they can promise you a date for some kind of action. 