<prompt> Human: When I was 18 my mom went with me to open a credit card in my name. Shes on the account as well. Im now 25 and she wants to close the account and have me open a new one under my name only.This is my oldest credit account, the longest age of any other line of credit I have is 2 years. Wells Fargo says they are unable to remove her from the account without closing it and opening a new one.  <response>: What you specifically will need to do is:1. Completely pay off the card. No pending charges, no outstanding balance.2. Call Wells Fargo with both you and your mother on the line.3. Tell them that you would like: - To have your mother removed as a co-signer - To have your credit line adjusted appropriately for your credit - To keep the same account open throughout the process4. Tell them that you would be willing to take a hard pull in the process so long as you can keep your original account.If you are unable to get anywhere with front-line reps, call the executive office 