<prompt> Human: My 401k is not doing great and the level of service from my provider Mass Mutual has not been great. I want to move my 401k to another firm American Funds, but they say as long as I am work tfor them I cannot move it. Is their any way to sweet talk them into letting me roll it somewhere?  <response>: Yeah, thats not how 401ks work. Your company manages it for you, and they choose one company to be their provider. You can try to sweet talk them as much as you want, but they literally cant do it.Open an IRA if you want a new provider. 