<prompt> Human: Ive only ever used TurboTax and I really like it. I keep hearing stories of like I did TurboTax last year and got 800 back and this year I got 2800 back by going in person!. This is assuming the same income and financial situation each year. I keep thinking theyre doing something wrong online or something the people Im hearing this from arent very computer savvy... I just want to make sure Im not missing out. 2000 is a huge difference.  <response>: I really wouldnt listen to your friends. Having a small refund is a good thing, assuming no data entry errors, because it means your withholdings are correct. You dont need to see a CPA if your taxes are relatively simple. 