<prompt> Human: Basically, I went to a top notch: bike fitter who charged me 290 for 2 hours. Total cost of fit was 500. It was nothing more than a LBS shop fit I could have done at home. I was not provided the service I was supposed to receive. My knee and lower back pain grew significant and caused me to not be able to bike for days due to a poor fit.Is sending an email to the company and asking for a remedy enough before I file a dispute with my credit card company?  <response>: Dont email, go directly back to the shop. Remember youll get a lot further with a positive approach so just go in and express that you feel more uncomfortable now. If theyre a worthwhile shop they should readjust for you as long as its only been a few days since the fitting. However be absolutely sure that this is their screw-up - if they fit the bike according to your directions its not their fault that you find it uncomfortable. Again, a cooperative attitude will get more help from them than a combative one. 