<prompt> Human: Hi all,I am a foreigner who got a SSN while on a student exchange program in the US. I have a Wells Fargo account which Id like to close because of foreign transaction fees and monthly fees. I tried signing up for Capital One 360. After making an account, I had to call a 1-800 number to confirm my identity. I left a dummy number e.g. 8005555555 and a friends home address. The lady I talked to said that the number was a huge red flag and that I was better off not leaving a number, to which I said you had to leave a number to register at all. Then she asked me a couple of questions to confirm my identity, and that is where I up. She asked me how long I was living at the current address, and I said I lived there for a few months, instead of explaining my situation that that is just my mailing address and that I dont really live in the US. Then she asked me to name a few streets near mine, which I didnt know. The next question was to name a few establishments near my building. That was the moment I stupidly hung up. After calling after a few minutes, I was denied an account now or in the future. Capital One 360 seems like a really good account for me because I still have some funds and I think I could have gotten the most out of it if I had a Capital One card which just arrived to my friends house. Will their customer service be sympathetic or am I SOL?  <response>: Sounds like you messed up big time. Probably got put on a list somewhere too. Best thing you can do is walk into a branch with all your ID information and see what they say.Good luck! 