<prompt> Human: So I just had a knock on the door last night and was told of neighbors down below getting flooded with water. Apparently something happened while the washing machine was running and has caused damages downstairs.I am not sure what steps should I be taking. I have been told that there are damages and I will need to pay since it was the washing machine...The washing machine is Rented. I pay it using a credit card.I pay my rent using credit card.Assistant: did you hook up the machine or did the rental company? Do you got renters insurance? Human: The rental company did hook it up.Yes i do have renters insurance.  <response>: Ok, the fact that you have renters insurance means you can take a breath. But check my other post--did you see water IN YOUR UNIT, like coming out of the machine or on your floor? If not, Im not sure how they can hold you accountable if a pipe burst elsewhere. 