<prompt> Human: Does anyone have a phone number that will connect me with an actual person at equifax? Ive been trying to freeze my credit report with them for the past week...website was always down and I was never able to get through on their automated phone line. I just tried online again and surprise! its apparently already frozen. I never got a PIN from them and havent found a phone number that will put me in touch with a human. Does anyone have a number to share that worked for them? thanksUPDATE: called a few numbers and finally got a person who directed me to Equifaxs freeze team. They are at 888-261-9735. Was on hold 20 minutes but eventually was connected to someone who verified some security information and told me they will send the original PIN in the mail in 5-10 bus. days. Also got a confirmation number to track the issue for when the PIN inevitably does not show up. Thanks again. Hallelujah, holy shit and pass the tylenol.  <response>: Why wasnt everything encrypted or on a secure database. This is sooo ridiculous. 