<prompt> Human: Hey PF! I dont post much, but when I had this issue I immediately thought to come here. Im sorry for grammar and typos in advance Im on mobile.My local gas company just sent me a bill for 500. I called immediately to be told it was due to their mistakes for the past six months. Their meter readers were incorrectly documenting my usage. Now they want all of the money to be paid. The only thing the representative and his supervisor could offer me was a payment arrangement.I feel that it is not my fault they were incompetent with reading their meters and I should not be liable for a mistake that happened for six months straight. I am scheduled to receive a call from the supervisors supervisor in the morning. What else could Ishould I do?Thanks in advance!  <response>: What would have happened if they correctly read the meters? Then you would have already paid the 500. So really you already have an extra 500 in your back account right now. You used the gas, you have to pay for it. You just happened to have an interest free loan for a few months. 