<prompt> Human: So when I look at the contract, yes there cancellation fee is 100.00, which is absurd, not the case. It says when you reschedule they will return you that 100.00. So, I reschedule for maybe 1-2 weeks later. I do my check-up which was normal, and afterwards I asked the front desk how will I receive the 100.00. And she said the accountant only comes once a month...Now we are almost entering APRIL, and theres no sign of any type of money from them nor emails nor nothing. If I didnt have a high-end job, this wouldve hurt any typical college student. How is this fair?Assistant: I want to make sure I understand correctly.The doctors office scheduled you for an appointment on a day they werent open and then they charged you 100 because of their error? WTF, dude. You need a new doctors office. Human: Yes, their cancellation fee is 100.00... which is crazy! I thought 20, or 40 is reasonable but 100?! Assistant: 100 is pretty extreme by itself, but Im more troubled by the fact that this wasnt a cancellation by you. Id have immediately told them to give the money back or youd dispute it. But thats in the past. Call them and tell them you want your money back.Human: Im going to as soon as I go to lunch, I did ask for the money back after the appointment. Told me the accountant is there 1 day of the entire month. So, that gave me red flags. If nothing happens or nothing gets resolved I have no option other than disputing it, because Im not waiting another month for a mistake thats on their end. How does disputing work? It would be my first time, since this is why I dont like using my debit card for these things.  <response>: They dont need an accountant to write a check. Theyre being intentionally difficult. The doctor wont appreciate hisher front desk behaving like this, so make enough trouble to get the doctor to come out. 