<prompt> Human: Ive been a happy user for a couple of years now, but in the recent past, the service one of my brokerage accounts uses NetxSelect did a switcheroo as far as how I have to log in to access my account info.Ive been trying to get Mint to make an adjustment on their end to accomodate this change, with no success. Ive gone back and forth with James and then a Shirley when I got nowhere with James Shirley said Ill be handling things from here on, yet I immediately started getting emails from James again. After several email exchanges over a number of days, its been a good week since any contact.Im using quotes on those names as all the emails come from the same source email, and based on the reading comprehension skills or lack thereof of the personpeople responding to my queries, I have to wonder if Im dealing with overseas help-desk type folks who represent themselves with western names.I put in a Please add my bank request as well, but nothing on that front either.So, if theres anyone who works at MintIntuit who could help out, or anyone who could put such a person in touch, Id really appreciate it!EDIT: Ok nevermind! Finally got the problem worked out. Thanks all for your input and offers of assistance!  <response>: My ex was the first engineer at Mint. Theyve all scattered post acquisition. But there is still a team working on it. Best thing to do is go through the proper channels, unfortunately. 