<prompt> Human: I do not know if this is the right sub to write this or not so pardon me in advance. My wife has a personal loan with a bank dont know if it is appropriate to name them here. Shes left with 20 months to finish servicing the loan. Instead, shes in a position to settle the entire loan now 20 months early. So she requested for the settlement amount. The issue is the amount quoted for her to pay off is much bigger than if she was to service the loan till the end of the 20 months. Is this the norm or legal?  <response>: Its legal, but its not normal or acceptable.I would reach out to the lender for a confirmation and explanation. Odds are the guy doing the math just made a mistake. If they insist that the number is correct, make a note to never do business with that bank again. 