<prompt> Human: I was about to throw away my broken Insinkerator Badger 1 garbage disposal when the label on it caught my eye. It had a service phone number and a serial number so I decided to give Insinkerator a call. They confirmed that the garbage disposal was 11 years old and out of warranty but they offered to give me 50 off my next purchase. This was amazing because the cheapest Badger 5 disposal I could find at Home DepotLowesAce was 79.99 without a cord. I ended up picking one up from the Insinkerator site for 55 with cord. Pretty decent discount IMO just for a 2 min call.  <response>: And this is a prime example of why customer service works. OP was so satisfied that they decided to make this post and look at all that free publicity that the company is now getting thanks to their discount. It makes me happy when I read about companies that treat their consumers with respect instead of just trying to squeeze every cent out of the people who buy their productsservices. 