<prompt> Human: So I sold my laptop on eBay for 400 plus shipping, I work at Bestbuy and got a box from GeekSquad that they use to ship laptops out. Send out the laptop everything is all good Paypal releases funds, then out of nowhere my PP account is negative 427 I go on eBay he filed for return showing a vague picture of a hairline crack and palm rest damage, none of which I shipped the laptop in. I offer him a partial refund he declines, it gets escalated I lose he wins. He is required to send laptop back to me, as a seller that only uses the site here and there I assumed the address I sent it from was the one it would get returned to... apparently not. eBay autofilled in my house address without the appartment number, apparently making my package undeliverable to USPS its a house with 3 doors so the laptop gets returned to sender. eBay can see this they know he has the laptop and are still requiring me to refund him in full. I spent an hour on the phone with eBay with it going absolutely no where. There only option was ask the buyer to send it back out of his own pocket or give him a mailing slip, he refuses to reply to messages of course and now Paypal is going to go collections and I dont know what to do. Please help.  <response>: Never sell on eBay. That is my number one rule. PayPal is a fraud most of the time and not much better than Western Union or MoneyGram. As a buyer, I like PP because the almost guaranteed protection. 