<prompt> Human: Received an email saying that Transunion reported one of my credit accounts as closed. On checking I found that my mortgage company says Loan removed due to release on their website. I still owe around 400K. Is this a scam? Havent had any communication from the mortgage company. Should I contact them?  <response>: Maybe your loan was sold and the new ownerservicer info hasnt appeared yet? 