<prompt> Human: This morning I received my weekly direct deposit from uber in the amount of 778.80, which was mysteriously 126.53 short of the 905.33 I was expecting. Ive been driving for uber for 2 months and this is the first time something of this sort has happened. I looked in the transaction feed of my uberdriver app and noticed a subtraction in the magic amount of 126.53 with the description, Earnings Withholding Order Tax Levy. There was an included tracking caseclaim number. I called uber support, explained the situation, and provided my claim number. They had no record of the claim number I provided. They then said that it must be a problem with my bank because uber deposited the full 778.80 I was owed. I explained again, slowly, that I was actually owed 905.33. They put me on hold for a while, then came back to explain that the missing 126.53 was garnished by a garnishing agency. I would need to contact this garnishment agency, receive an Amended Order, fax this Amended Order to uber, and uber will forward it to their Legal Department for review. Uber support said that they will email me all the information Id need to do all this. Great!I checked my messages, and uber said Ill need to contact garnishing agency and referred to that company as this a few times screenshots provided. I should note that I have never been threatened with wage garnishment and I am paying all my loan payments on time.I called uber support again, and after the fun games of explaining the situation again at length, clearly and slowly, and being on hold for long spans of time, they finally told me they didnt know who the garnishing agency was and theyd forward the situation to their specialists. Has anyone encountered a problem like this? Other than continuing to pester uber support, I have no idea what to do here.tldnr; Uber claims a garnishing agency garnished some money from my paycheck, despite all loan payments up to date, and wont tell me who is the agency doing the garnishing.Pics: UPDATE: The IRS confirmed Im all good on their end. The customer service rep was shocked there would be a sudden garnishment without my knowledge and had no answers.UPDATE 2: The California Franchise Tax Board automated line confirmed Im all good on their end. Checking in tomorrow morning at the suggestion of FTB live-chat to speak to a living, breathing human to double-confirm. UPDATE 3 A BREAK IN THE CASE: I got an email from uber support explaining that garnishing agency is actually... THE STATE OF CALIFORNIA FRANCHISE TAX BOARD several of you guessed this, including Quaziau who was sure of it. The email came with an attached PDF of a tax levy in the amount of 22,910.70 from 2012. Pic of garnishment PDF: Of course, the only problem was that this CleanHelicopter who owes all that money wasnt me! Not even a little! He lives in Lake Elsinore and has a, you guessed it, completely different first 7 digits of his social security number. I then called uber support and argued over my own identity for about 20 minutes. It didnt matter that Id never heard of Lake Elisinore or was still in college in 2012, what mattered is that this CleanHelicopter and I had the same name and the same last two social security digits. It HAD to be me, and perhaps I should reach out to my previous employer or mother of my child to see if that 22k could be lowered, said uber. I cant begin to explain how frustrating a phone call this was, or how Kafka could write 2-3 books about this phone call if he were alive. My next step is to get in touch with the FTB and make them get in touch with uber to explain that they have the wrong CleanHelicopter. More updates to come...UPDATE 4: I spoke to the State of California Tax Boards Account Resolution department after being referred by their mainline number. I explained the situation and they thought all of it was ridiculous. They also said theres unfortunately nothing they can do on their end. The order number cant be cancelled and garnishments will continue to occur until the entire amount of 22,910.70 is payed off. They said this is entirely ubers fault so I now need to try to get a hold of ubers payroll department. UPDATE 5: On my third try with the State of California Franchise Tax Boards Account Resolution department, I spoke with a woman, well call Veronica. Explained the situation, acknowledged this is entirely ubers fault, wondered if it would be possible for the FTB to cancel the order and create a new one. She explained that this action makes a lot of sense, but unfortunately by their company practices cannot cancel an order and immediately issue a new one and hope uber doesnt make the same mistake again because there is the small, but possible chance to lose their queue in debt collecting with this other CleanHelicopter. Veronica said she understands how annoying and backwards this sounds, but its just the way they work. I then conferenced Veronica with uber support and what transpired was one of the most equally funny and sad exchanges Ive ever heard between two people, second only to the time when that guy conferenced two Chinese take-out places together. This is almost verbatim: Uber: Hi, can you verify your name and number, please?Veronica: Hi this is Veronica with the State of California Franchise Tax Board. I am calling on behalf of one of your drivers. There is a false garnishment that needs to be rescinded immediately, and I was wondering if I could receive the phone number for, or be connected with someone in your payroll department?Uber: Hi Veronica. Yes, I understand, one moment. long pause The phone number is xxx-xxx-xxx.Veronica: Great! And what department is this?Uber: What?Veronica: agitation starts to seep in What department is the phone number you gave me?Uber: Uber EatsVeronica: What?Uber: Uber Eats. Are you a rider or eater?Veronica: fully agitated now I just need the phone number to your payroll department. Im calling from--Uber: What city you in?Veronica: Im in Sacramento. I work for the state. I just need to speak to someone in--Uber: Theres no phone number for payroll. Unfortunately, you can only go through email.Veronica: Whats the email?Uber: long silence; background ambienceVeronica: Is she still there?Me: I think so, I can hear a TV or something in the background.Veronica: Ok lets hang up, this is clearly pointless.At this point, Veronica tells me that shes going to keep trying to dig around and shell get back to me later today. She said what she likely thinks will happen is that the FTB will need to first see the money come in from my garnishment before the possibility of a order cancellation is implemented. Again, she acknowledged that this is annoying but its how it works.UPDATE 6 FIN?: I just got a message from uber that a refund had been applied to my next pay statement. Pic: Im going to assume all is well now, fingers crossed. Not sure what or who ended up wrapping this up so quickly, but thanks to all who reached out to me privately with connects to uber and FTB. I have to assume Reddit was the reason this was solved.  <response>: Uber support through the app or through calling is clueless and like talking to a chat bot people on the phone read scripts.If you have a Greenlight hub in your area go to that. There you get US based support. 