<prompt> Human: Today, my grandmother got a call from people claiming to be Apple. They convinced her that her iPad and computer PC had several viruses, and by some voodoo magic persuaded her to spend 7,000 dollars on Google Play cards as payment to remove the viruses. My mother received a text from her asking to borrow money, and that lead to the discovery. We called the bank, and they couldnt help us. We called google support, they couldnt help us. The only thing we could do is report fraud to the police. What do we do? What can we do? The stores had a no refund policy on the google cards. Were calling the a different bank right now, they might have good news. EDIT: We called discover and they said that these people have been scamming people in this area San Jose quite frequently. If you have and technically impaired relatives please dont let them get razzle dazzled. UPDATE: were fucked, the only thing we can do now is report it to the FBI  <response>: Probably not much. File a police report. I believe you can deduct the theft loss on her taxes. 