<prompt> Human: I just got a letter from the IRS stating they saw we have income for 2017 but nothing was filed. It said it needed more info and my tax return can be penalized. The HR block office is closed today. Im mad. What to do? Also, do you think hr will refund me the 300 they charged me?Assistant: There will only be a penalty if you owe tax. If youre claiming a refund, and its accurate, itll just be a delayed refund. They can still e-file the return, so just follow up and see whats going on.Human: In the IRS letter it stated that if Im getting a refund they could decide to reduce my refund if it isnt resolved within 20 days. Assistant: You might want to verify the authenticity of the letter.You have three years to file for a refund of tax paid. Additionally, I would be suspicious of such a tight timeline with the IRS. Very few notices have that short of timeline unless theyre automated.Human: Ill certainly check but my so called some number this morning before I got the letter stating our e filing wasnt on record.  <response>: Id still double check the number.800-829-1040 