<prompt> Human: Leaving some details vague as Im not exactly sure where we are in the process.My parents were driving from their state to ours two over this morning to visit us for Christmas. They had just bought a house near me and were hauling their belongings in a trailer borrowed from my cousin.A driver on the opposite side of the freeway crossed the divider and hit them head on. I dont have many specific details but the crash decoupled the trailer and sent it down an embankment along with the other driver. The other driver didnt make it. Since I dont have all the details, I wont speculate as to how serious my parents injuries and property losses are, but they survived. As we begin the process of dealing with insurance, do you all have any advice on how best to make my parents whole after this accident? To complicate things, my mom works a job where she cant call in or she will be fired. I find it hard to believe a head on fatality collision is not a good excuse, but my parents insist she will lose her job if she misses one day of work. My dad just started on temporary disability as he has been having serious health issues and the doctors werent sure how much longer hed live.Im grateful that they are alive and thats all that matters, but Id like to be able to advise them on how to deal with the process ahead. They didnt have a ton of money before the accident and struggle with high health care payments for my dad their employer also doesnt provide health care, so losing their possessions and vehicle would be extra devastating.  <response>: Get a personal injury lawyer.They work on contingency so it costs them nothing. I have relatives who have been in car accidents and get several thousand dollars. 