<prompt> Human: Checking the mail yesterday, I got a rather nasty notice from a debt collection place that a debt to my doctors office had been handed to them and I owed 15. The office has an urgent care attached to it that charges me 15 per visit based on my insurance. I went there in April to get some earwax blockage removed. The doctor took a look inside, saw no blockage, and sent me on my way. She told me there would be no charge. She said this to the lady at the front desk as well.Well apparently I did get charged. But no one from the office ever attempted to contact me about it. No mail, email, or phone call. No mention of it when I went there a month later for my yearly checkup. Nothing. And now the debt is in collection, hurting my credit. What can I do?  <response>: This happened to me as well. I just paid the 15 when the collection agent called and it did not go on my credit report. 