<prompt> Human: Hey PF,My roommate bought a new router with a credit card at Target. When he got home and opened the box, it was a different model than the one on the box. When he went to returnexchange it for what he wanted, they said they wont accept it because the serial number doesnt match... So he bought another router, and now we have 2 new routers.Whats our next move? Can we do a chargeback? What do we do with the router we dont want, the one he tried to return? Do we give it back to Target if we get a chargeback?  <response>: Targets Online customer service is pretty good. They missed a few items in my order and sent me it 2 days later. I would chat with someone online and tell them your dilemma. 