<prompt> Human: Im a college student working a garbage job- i dont have a lot of money. Two weeks ago, my paycard was hacked and completely emptied. When we called the bank, they were very defensive and argumentive. They didnt believe i didnt make the charges, but i live in east tennessee and the charges were made in seattle, washington. They told me the only way i can get my money back is if the merchants agree to give it back and it will take at least two months. Every thing about this feels shady to me. I dont feel like they will give me my money back. That 479 was all i had to my name. I have to get it back. The bank is ceridian and their excuse was that they are only supposed to monitor deposits, not withdrawls. Trying to communicate with them was nothing less than frustrating and insulting. If anyone could give me some advice on what to do, id appreciate it. The bank told me theyd open an official investigation but i feel like ive been lied to, judging by the other behavior they showed during all this.  <response>: File a local police report, and call the local citycounty police where the charge occurred - and do it as fast as possible, the longer you wait, the less chance of video surveillance aiding in the recovery of your money. 