<prompt> Human: Hi,I booked a hotel in the UK for 3 nights, on the phone I told I want package 1 lets call it. On the confirmation email, Ive been charged for package 1 but in the confirmation email, its saying the package is package 2. Package 2 is better in this case, Ive alerted the hotel and theyre saying its a technical issue, should I demand that they honour their confirmation email?  <response>: You were charged for what you asked for. Dont demand anything. You can ask nicely if thats something theyd be willing to upgrade you to the better package since they made a clerical mistake in one piece of documentation, but youre asking reddit if you should demand for more than youre owed. 