<prompt> Human: My grandfather just called me a few minutes ago saying he thinks he made a mistake. He says his computer locked up and was flashing all over and said to call Microsoft support. 899 later through an echeck his computer is better. He says no money has been taken yet and that he will go to his bank PNC tomorrow morning. He is getting older and I care about him greatly and Im wondering what we can do.Any help is greatly appreciated.  <response>: If the bank has an after hours number call now 