<prompt> Human: Hi everyone, title says it all really. My grandma just noticed this a few days ago and Ive been helping her get it resolved.I created an online bank account for her to pull her transaction history. We narrowed everything down to find the fraudulent charges, which total 15,000 over the last 14 months or so.The bank was able to reverse the last 60 days, but unfortunately thats not much of the total, especially since there was less activity recently.Ive been contacting each company listed and they have been unhelpful to somewhat helpful. Apple refunded a decent chunk of theirs, Amazon refunded digital purchases. For the most part though they say theres nothing they can do. Not necessarily their fault, just the way it is.When the refunds all process, there will probably still be 10,000 not recovered. I have a first name and last initial, plus state that the person lives in. Among other things, they were paying for Amazon, iTunes, their cell phone, electricity, internettv, a lending company, and a storage unit.Ill be filing a police report, and hopefully they can get more info.x200B;x200B;Anything else I should be doing here? Thanks for any advice.  <response>: If she has homeowners or auto insurance, check and see if she has some sort of identity theft coverage. 