<prompt> Human: Hey so google didnt help much, hoping for feedback here. Sorry if this is in the wrong place, I didnt know where else to post.I purchased an Asus laptop in September 2014 on my Chase Sapphire Preferred card for 1700. Asus provides a 1 year warranty and the CSP provides a 2nd year of warranty as a benefit. The laptop had a few issues recently hard drive problems and the trackpad has popped out and Ill need to send it in for repairreplacement soon.How do I even start this process? Who do I contact first? Will I have to pay anything in this situation? How does the CSP limit of I think 500 per claim affect it?Thanks for any help, never had to do something like this before.  <response>: Or call 1-888-320-9656 for information or to file a claim.They can tell you more. 