<prompt> Human: I apologize if this is the wrong place to post this but its past midnight here and someone weve never heard of has just used Zelle to transfer nearly 3k so far in two transactions from my bfs BoA account.He signed up for Zelle last month after I used it through my bank to send him our rent money, but he has not used it since and neither of us has the app, so we cant figure out how someone might have gotten access to the account to make these transfers.We cant get ahold of anyone from Zelle or BoA right now and there is apparently no way to shut down Zelle BoA authorization online. How can we protect ourselves from further transfers as the night wears on...and does anyone know if there are fraud protections in place for this kind of service? Everything Im reading seems to say that once the money is gone, its gone, for similar services, but Zelle has nothing about fraud on its own website.Alternatively, does anyone know if there is some way to get someone on the phone about this after hours?  <response>: If you havent updated your email and password you should, but dont use a password you use for anything else and understand that your primary email may have been compromised. I have never used BOA, but they would have a digital fraud department and the loss may fall on them. In the mean time you will speak with their claims department and file a claim. I completely expect they will redo your online profile and you will need to create entirely new accounts. Im sure you are panicking, but keep a level head. This happens to a lot of people every day and there are processes in place to help. Manage the panic and you should be, after some inconveniences. 