<prompt> Human: Hey everyone, its the weekend so the customer service is closed, but Im wondering what recourse I have for this situation. Is it as simple as calling them up and telling them the issue? Or will I have to do the run-around with the credit collection agencies myself?Im trying to file a dispute on my credit report right now but all the dispute options have more to do with identity theft and not being responsible for the debt, rather than Im literally holding the paid bills in my hand, you fools!Any advice is appreciated. Ive been working hard to build my credit up and things like this are kind of annoying.  <response>: Your only recourse is to talk to the hospitals billing department. The hospital is under no legal obligation to accept a payment plan, and at any time may decide they want the full amount owed. You should definitely make sure the money youve been sending them has been applied to your account. You have until November until this can begin affecting your credit score. 