<prompt> Human: HiI recently found out that someone was buying stuff with my credit card. Mostly online shopping. I called the bank, but they wouldnt couldnt do anything about it.Can I get a refund from the sellers? Can I ask them to tell me the send address so I can go directly there?How can I get my money back?Im devestated.Thank you for your help.  <response>: Call back the bank, and dont take no for an answer. Tell them those charges are fraudulent and you did not authorize them. Part of the story here is missing I think - credit card companies dont hold you liable for fraud, so there must be a specific reason why you are saying they wouldnt couldnt do anything about it. What is the full story?Maybe there are mitigating factors like the time frame is too long ago, or they have evidence that you did indeed authorize these purchases and are just having buyers remorse. Not doubting your story, just telling you why the bank may not have opened up an investigation on your behalf 