<prompt> Human: Well, its actually my wife, not me.She has an ebanking account. Its under the not available to open section under select a product.The fees listed for it is an 8.95 monthly fee, which you can avoid if you: Use only self-service options such as our ATMs and Online Banking, instead of a teller for your deposits and withdrawals. She does this.However, she was charged 8.95 this month. She called to ask why, and here is what they said:They told her that because her father transferred her money by going into a branch, she was being charged the fee. She said but that isnt me withdrawing or depositing money from within a branch. The guy on the phone said it still counts.That doesnt make any sense at all. Isnt this like, false advertising or something?  <response>: Having an account with such insane arbitrary restrictions is pointless in this day and age, just close it and move somewhere else. BOA offers no useful services that other banks dont offer either for free or with less restrictions.Edit: And since the restrictions are on account type, and not person, Im fairly certain they could charge you the fee. 