<prompt> Human: I bought a money order two weeks ago to pay my rent with. I usually buy it at western union but was short on time so I bought it at the Kroger by me. Yesterday I get a letter from my rental office saying it did not go through. They gave me a photocopy of the money order and threatened to charge me an extra 200 dollars because my rent was late.I ended up throwing away the receipt and there wasnt a stub on it like the ones I get from western union. So all I have is the photocopy. I plan on going up to Kroger to talk to a manager. I just wanted to know if I will be able to get my money back or not. Im really confused at how this could even happen. Did the cashier at Kroger give me a blank money order and pocket the money?  <response>: The apartment office will be mailed a copy of the check. This is not actually a copy. This is something called a check 21. What it is is it looks like a copy of the check and has a routing number and account number at the bottom of it. It looks a bit different but it is a check and it is legal. It is just as valid as the original check. After 911 all checks get scanned now. When a check is returned, it shows the image of the original check and has a new MICR line at the bottom, the numbers on the bottom of the check is the MICR. Tell them that if it was returns you need the check the bank sent them in the mail so you can go after Western Union and get a new one. If my memory serves me right, on the check 21 image it will also list a rejection reason. Try to see who their bank is and you can call and ask them the reason for the rejection if your apartment complex cannot answer it. So to clarify you deposit a check, the check is returned when it is being processed to the bank you deposited it to. The bank you deposited the check at will then turn around and mail a new check to you that is the new legal check just as valid as the original and it shows a copy of the original check you listed. 