<prompt> Human: Hello all,Im going to try being as descriptive as I can. But my father, he has been with Wells Fargo for about 30 plus years, hes 60 and his card had been short on funds. He went to go cash a check like two weeks ago and to come and check his Account Balance, it was -200 since he only had like 0.97 in his account. There were unrecognizable purchases mainly from Uber and Lyft accounts in which he doesnt even have a smartphone to use those platforms, McDonalds, vending machines, and etc rounding up to 200 dollars missing. I told him to call the bank and claim that someone stole his card. The bank said they were going to investigate the situation and now today they called him back and said they couldnt refund the transactions that were made and placed. What can he do? Were short on some bills and he doesnt seem to have the funds to pay them. If anyone could be of an advice, thanks in advance.Edit : Also, I want to make note that my father doesnt have text alerts nor does he check his bank statements periodically so Im not aware how long those purchases ago were. It couldve been a month ago and he couldnt have known.  <response>: He needs to re visit the bank in person and file a Reg E claim. For every unauthorized charge on his debit cardaccount. Regulation E claims can take up to 90 days to be refunded and investigated. He can not just give up and take no for an answer. As a banking consumer he has rights and is protected in this case by regulation E. hope everything goes well. Good luck! 