<prompt> Human: Long story short, I rented an expensive 2400 Camera Body from an online renting company, Lensrentals. When I returned it, I dropped it off at a FedEx dropbox, apparently it was for Express, and the package itself was prepaid as ground I didnt know there was a difference back then... When I was told by the customer rep that they havent received the package, they were so rude and waited an entire week to tell me, leaving me a week into a lost package to file my own claim.After filing a claim, they are seemingly marking it as closed and the package has not turned up.. I dont understand how this happens, but nonetheless, the rental camera wants me to pay in full. Is there anything I can do? Paying this in full, or even in the 3 monthly payments the rental company offered would seriously set me back, especially for the holidays where I have to dig into my funds that I was saving to see my parents. Side note: I only have a picture of me dropping off the package at the dropbox. FedEx says since it was the incorrect dropbox, the driver should have either put the package in a nearby correct dropbox, or sorted it out at the facility. However, the tracking number doesnt even show it was scanned. Has anyone gone through a similar issue? Any advice would be helpful, thanks.edit: Yup, definitely a hard lesson learned. General consensus is to always get a receipt, which in no doubt was an error on my part. On a side note though, isnt it a bit weird that the item goes missing? Is it just generally assumed if you dont get a receipt its lost? Shouldnt this not happen?nbsp;edit 2: Just called FedEx. Apparently its under DENIED status, but not closed, if this changes anything.. Escalated to manager level and will be in contact by MonTues, as Im told. Really hoping itll turn up at this point..nbsp;edit 3: Got an email from LR earlier today, saying that they contacted FedEx and said the case was closed and they want the payout.. Seemingly odd, because I didnt hear anything from them.. So I called and confirmed that it was still an OPEN case. I find their aggressiveness to get a fast payout really odd.. nbsp;edit 4: So the price difference to pay is 1600, not 2400, as I asked earlier in a phone convo if the item can be replaced with another used camera body, since the used market is much.. much cheaper.. The rep said that this was an error and the camera itself was at the end of its life cycle, so they would accept 1600.. Questionably odd, since I had to ASK them about the USED item price, while in the meanwhile being assured by their rep that hes doing everything he can and has looked into everything..nbsp;edit 5: In hindsight, I guess I shouldve recorded a video, instead of taking a measly photograph with my phone.. Next time obviously use a facility and get a receipt..  <response>: rlegaladvice would probably be a better subreddit for this question. 