<prompt> Human: Hi all, not sure if this is the right sub for this question but Im trying to help my mom. She and her partner took uber from the airport to her airbnb and ended up charged with a 150 cleaning fee. Needless to say, my senior mothers did not puke in this cab.They tried disputing the charge with uber but the driver showed images of the car covered in vomit. Sure, someone puked in this car but again, not my moms. Do they have any recourse? Uber is not budging. Hopefully in the future they take lyft...  <response>: You say there is a photo? Its a long shot, but try to get exif data from it:If the driver used his cell phone, itll have datetime and even GPS coordinates of when the photo was taken. Compare that with the route taken by your mom. If youre really lucky, itll show it happened days before hand and this driver is just trying to make some extra cash by using a fake photo. 