<prompt> Human: At the beginning of the month, I paid 100 through a CC for a new keyfob. I went in 2 weeks ago to have my car programmed to it and they told me that there was a mistake and my car isnt eligible for a keyfob.They told me it will take several weeks to get my refund to me. I dont feel like having to keep track of whether they pay me back or not, but if its normal for CC refunds to take weeks then Id understand. Are they being reasonable here?  <response>: Tell them to process the refund in the next two business days or you will dispute it with your bank. That should get them moving. 