<prompt> Human: Posting this for a friend because she doesnt do reddit, but were working through this together so I know all the details. About a week ago we noticed that a checking account that was used primarily as a savings account had been drained of 9,664.17. It was initially a savings account, but several years ago the bank turned it into a checking account due to too many withdraws. There is only one name on the account and there is no debit card or a card of any kind linked to the account. The account was drained with pay pal withdrawals. Someone linked the account to pay pal and once it was linked started pulling money into pay pay 1-2 thousand dollars at a time. This went on for some time because the account was not monitored closely. The first transaction happened early February, with the last transaction happening last week in June. As soon as this was noticed we called Chase to report it and they were able to put a stop payment on the last payment. We also closed the account and got a new account number for every account under her name and changed the login and password and email for the account in case it was compromised. Chase then filed an ACH dispute for some of the transactions. They say they will only file a dispute for any transactions that happened within 60 days of the first instance of fraud or theft. The majority of the transactions happened after 60 days. Is about 7,667 that isnt covered by the dispute and they refuse to dispute it. We then contacted pay pal. Pay pal told us that if chase filed a dispute for all the money then they would pull it from the account that stole it and it would be available, but they can only do this if Chase files a dispute for it. We told this to chase and they refuse to dispute anything more than up to 60 days after the initial transaction. So thats where we are, Chase is refusing to help and pay pal seems unable to help, and we dont know where to go from here. Is there a way to get Chase to file a dispute for all the transactions? And if not then what should our next steps be. Its a significant amount of money, were trying to fight to get it back, but we just dont know where to go or what to do or who to talk to. And help would be amazing, so please help, and thank you in advance. Edit:Just wanted to mention that most of these transactions happened in the last 60 days, but theyre not disputing them, theyre only disputing what happened from February and 60 days forward from that.  <response>: Have them dispute the charges that falls within the 60 days, then Paypal will do their part and get those funds back. Once you have a claim paypal might be inclined to help further by investigating into the situation. Start looking for legal advice and get ready to file a police report, this is going to be a long battle for those 7,667.Chase has terms for a reason, not keeping track of an account with 10,000 is not their problem. 