<prompt> Human: My dealings today have been frustrating enough I figure I should name and shame.The bank is Barclays and the product involved is the AAdvantage Aviator Red MasterCard.Not too long ago, I noticed some odd charges on one of my credit cards. Someone had made a couple of PayPal transactions for nearly 500. I checked my eBay and PayPal accounts and there was no recent activity. The card in question is on my PayPal account, but there had been no transactions in a good while since I dont use either service much.I called my bank and disputed the charges. They said theyd look into it and Id probably see a credit soon. The credit soon posted, but in addition the merchandise from the fraudulent transactions was delivered to my home address with my name. The shipping labels had eBay on them, so I called eBay. I gave them the USPS tracking numbers since sellers have to log those when shipping. They would only say that they couldnt see any recent activity on my account and that I should contact my bank if there were unauthorized charges.I opened a case with PayPal and told them that there were charges on a card added to my PayPal account, but no activity showing under my PayPal account and gave them the tracking numbers as well. PayPal responded that the account associated with the transaction was closed and that there hasnt been any unauthorised access to my PayPal account. They also said to contact my bank to get refunded.So the credits post and now Im stuck with this merchandise I dont want or need. eBay and PayPal wouldnt put me in touch with the sellers to return it, so I sent letters to the return address on the packages. I said that they had sent me stuff I hadnt ordered, and that it looked like someone had stolen my credit card number and had it shipped to me, and I imagine that the scammer had hoped to steal it from my doorstep, but couldnt because the packages were left in a parcel locker. I told them Id gladly give the merchandise back, and asked for a return shipping label and provided my email.Nothing happens for several weeks. Today I got a call from my bank saying the merchant responded and they will reprocess the charges. I told the rep the story, but she said if I disagreed, Id need to write a letter and ask them to reopen the case, and that theyd send me the info the merchant had sent them. She read notes that said something to the effect of ip location and purchase history were consistent with past activity.Before the fraudulent charges, the last time I used the card was at my dentists office. I suspect someone there may be behind this. They have my personal info like address and SSN, so they could open accounts with my info. Theyre also close to my home so they could easily go by and pick up packages from my front door if there were any there. Ive read about similar ship to the fraud victims where a return label or ups pickup to get the item to the scammer shows up a couple of days later, but I havent seen anything like that.I still have the merchandise they sent me. Its sitting in a box at home unused. I have no use for it and Im happy to give it back to the seller. I just dont want to pay expensive shipping fees to do so. How should I proceed? Im thinking about going to the police station after work today to file a report and including that when I try to reopen the dispute.Tl;Dr Someone stole my credit card info and had merchandise shipped to me. I disputed with the bank, but the bank is saying it looks like a legit charge.Edit to add :This started 2 months ago. The reprocess call came yesterday. My account number was changed immediately and no other odd charges have shown up. Ive checked my credit report and nothing else odd is there. I called the police this morning and filed a report.Additional edit from reply below :After being hung up on several times, I started the call saying that I intended to file a CFPB complaint if the issue wasnt resolved in this call. One agent I spoke with even told me I just have to ship the stuff back at my own expense before the bank can do anything.Eventually they transferred me to the disputes department. Apparently fraud is step one and disputes is step 2. Fraud says that since the merchandise came to me and that I have a PayPal account, they cant find in my favor. The disputes guy sounded like he was in an outsourced call center. He told me that I need to write a letter to reopen the case and that the bank can use that as evidence when going back to MasterCard to refute the info from the merchant.I told them I intend to follow through with a CFPB complaint because I didnt consider the issue resolved and that I had received conflicting information from previous reps. He said not to worry and that the bank always has my back. It certainly doesnt feel like it.Edit : To everyone saying contact eBayPayPalthe seller -- Ive tried. eBay and PayPal say the transaction was not on my account so they cant do anything and that I should contact my bank to be reimbursed. They wont give info about transactions on accounts that I dont control. I wrote letters to the sellers asking for return labels and they didnt respond.Edit 526Someone PMed me an executive email yesterday and I received a preliminary response that they were looking into it early this morning.Edit:Update posted:  <response>: I work for a Credit Union as the CreditDebit Fraud Department head.This is a heck of a case study.Im not sure why others might be suggesting that shoes arent a fraud hot item - its frequently considered one of the highest risk retail fraud locations.Heres what Id do: First step: File the police report detailing all of the above. Step 2: Call your bank and ask for the FCBA dispute address Where to write into if your bill is wrong. It is wrong, you shouldnt be charged for these items, charged interest for these items etc. It also is included on your monthly billing statement, but you are also going to include the name of the person you spoke with in your detailed complaint that will follow if you dont get your credit back. Theyll give you a PO Box, ask where you can send registered mail requiring a signature. Task 3: Send a copy of Police report via registered mail with a letter formally explaining all of the above and steps you have taken. And Requesting that the item be placed back in disputed status and that you will return the items as soon as a valid return mailing address , RMA and costs to cover it is provided by the merchant. Follow Up Item D: Wait 30 days. You may get calls. They may help. If its still trying to be stuck on you, write to your state DA, the state that your bank is registered out of you can often do that online and also open a CFPB case. And finally, join a credit union! : We actually like people! 