<prompt> Human: That happened a few months ago. No one, I repeat, no one she spoke with on the phone, in person and to 3 different people in 2 different branches knows or could tell her where it came from. Isnt that weird that theres no paper trail anywhere? They just want her to take it out since its matured or roll the money back in. Any advice on how to find out where the heck it came from and what can she do with it? Thanks!  <response>: My guess is her parents bought it in her name and told her about it in passing months or years ago, and she forgot that the conversation happened. 