<prompt> Human: Shes a wreck right now and is not able to think rationally. Apparently she received a call at work and the caller ID read Bank of America. Shes told theyre monitoring suspicious charges and she ends up doling out last 4 SS, dob, and address. After a little while it dawned on her that the call didnt feel right so she calls the number on the back of the card to find her account cleaned out. She has no CC accounts.  <response>: What did B of A say when she called? 