<prompt> Human: Posted in r401k first no response in a while. Was told to go here.Basically, my family came to America 14 years ago 2001. Since then, my mom got a retail job at a big grocery store Similar to but not Kroger etc. . She says after 11 years there she had over 20,000 saved up, but when she went to another company food service she rolled over that money and it went down to 9,000. Now a new company has come and taken over her old company, which will roll over her money again...Heres where I got confused. Im by no means a 401k specialist and probably will have to hire someone to look into this.We went on my mothers current company 401k account, and it says theres only 2,000 in it. How can that be? Where is the rolled over money from the first job? And the three years she has spent at this job?Appreciate any help.  <response>: No one can figure this out except you and your mother. Contact the servicers and look at the transaction history. Depends also on what she was invested in as well as if the rollover ever went anywhere. Will need to track all of that down yourself by contacting the 2 companies who provided the 401k 