<prompt> Human: So, I recently got a payment from a friend in the US for 400. Simple enough, until I saw that converting it into my local currency would reduce it down to 230, or 380. So I accepted the put it into a new wallet and keep it as USD hoping to find somewhere better to convert it, only to find that Paypal have skimmed around 20 off the top to bring it back down to 380 anyway! And if I wanted to convert that into GBP, Id only end up with 223, or 370! Heres a screengrab of my current Paypal balance: What the hell is going on here? How do I get my money back, and how do I stop Paypal from doing what amounts to thievery in the future?Assistant: Have you checked the paypal fee schedule?Human: Apparently, it should only be 0.5 for sending money from the US to Europe from one paypal account to another, not the 5 Im seemingly being charged here. This has also never happened before with similar payments from my friend.  <response>: It depends how your friend sent the money. In the past they might have used a bank account and gotten the 0.5, however if they sent it via a CC or Debit Card the fee is higher. 