<prompt> Human: Ok, so I had a tow company tow my car out of a snow bank, and onto the road, over the weekend.The guy operating the tow truck looked dodgy, but anyway, I needed to get out of the snow bank and go back home.Anyway, he got out my car out of the snow bank, then he takes me visa CC, swiped my credit card, got my telephone number, and told me that I would get a receipt on my phone.I trusted the guy, and went back into my car, didnt bother to look at my phone that time, got home, woke up next morning, got no receipt.I called the guy, first thing in the morning, and he asked me call his office Monday morning at the office at 9am.I called him to get his office number, proceeded to call office at 9am Monday morning, phone rings, no one answers.I call this guy back, telling him no one is answering, he then tells me that the office opens at 9.30am, so I said ok, i will call around that time.I call the office after 9.30am yesterday, same story, no one answering.I called the guy back, and this time some lady answers, I can hear kids in the background, and then this lady tells me that because the weather is sooo cold outside, they are still waiting on the receptionist to come in.She asked me for my details and said someone will call me back. I told her if I dont hear back from anyone, within a few hours, I will call back again, she said ok.Fast forward, two-three hours later, no call. I call the number back, the guy answers and was so rude this time, and said, no one is still at the office and hung up on me. He then proceeds to ignore my phone calls, I call from a different number, he answers it, and then tells me the same story and hangs up on me again.I need the receipt for a GEICO tow reimbursement, and when I read the reviews about this company, they are 90 negative.They have a F rating under BBB.I am in Chicago.What is my course of action? Can I call the bank and reverse the transaction, I am just worried this guy might send my bill to the debt collectors, and damage my credit score.He only has my phone number and possibly the car license plate details.Please help.TL;DR Got stuck in a ditch during snow last weekend, call tow company, tow company pulled car out of the ditch and I was back onto the road within minutes, paid tow company via CC same night visa chase bank, never got a receipt. Need receipt for GEICO tow reimbursement, tow operator and his company have bad reviews all over the internet. Hard to get in touch with his office.UPDATE Rang the office and someone finally picked up. Told them my story and the lady said to me that the receipt should be available by Thursday, the latest. What sort of company is this, that cant just give me my receipt? Real shady if you ask me.Update 2 Many are asking the name of the tow truck company here, and I dont want to name and shame them yet, will only do that once I dont get the receipt, as they said, I will by Thursday the latest.Also, many asked that the tow truck company gets reimbursed by GEICO, and I shouldnt be paying anything, my situation was a bit different, I didnt use their tow trucking company, since their wait to help me was 2.5hrs, I used someone else and the lady on the phone from GEICO, said that was fine, and I will get reimbursed, after I send in the receipt.I have also sent out a screenshot of the transaction and copy of the message I received from my bank, notifying of the charge on my visa card from the tow truck company to GEICO, as well as an explanation of what has happened, waiting to hear back from them.Some posters are saying my insurance rates might go up, but I am not making a claim, it wasnt an accident, no one was at fault, it is a roadside assistance service, so can my rates go up, if I am not claiming anything?Assistant: Real simple...Howdy... Mr tow truck driver sir. If I cant get a receipt by close of business im calling my credit card and charging back the money you got.I bet hell get you a receipt by close of busiessHuman: I am worried that this guy might send my bill to the debt collector, since he has my vehicle details. Can he do that?Assistant: Sure... anyone can do anything... I could send a bill in the amount of 50,000 to a debt collector saying you owe me that money.And youre not saying you wont pay for the tow. Youre saying you wont pay for the crappy customer service. He gives you the receipt, he gets paid. No receipt? Youll pay the collection company, get a receipt from them, then pay get reimbursed by geico.Human: Thanks, but that means i take a hit on my credit reports, for something so simple that shouldve been provided by the tow truck company in the first place.  <response>: Its not that simple. And I 100 believe this guy will not send you to debt collections. That is why he charged your credit card on the spot. Call your credit card company and tell them to flag the charge and stop payment until proof of service is provided. Man up a little son. This is the real world, find your answers. 