<prompt> Human: I was unemployed due to a lay-off a few months ago in May 2018. I decided to call an agency because my funds were getting low and I was not having much success with the job search on my own. They introduced an assignment to me... with no description and during the interview I never got to meet my managers should have totally been a red flag then. However, I accepted because was running low. Fast forward a month, it has become the most-soul sucking place Ive ever been at. I am working the full 40 hrs, no time for a lunch break or even to go use the restrooom because there is just too much to do. Office politics have me furious every day at work. I have never found myself to be this angry, stressed and frustrated at work before.During this time, Ive called the agency several times to tell them of the situation and that I wanted out and why I was unhappy note, these conversations were through the phone so I dont have evidence.I finally told them a few weeks ago via the phone that I definitely wanted out and would like them to start looking for a new assignment for me... They agreed, but no action from them. So I wrote a resignation letter to them stating that I was resigning and that was that. I did tell them through the phone that I was planning to go back to school for my masters, as the reason for quitting but Im sure they know the real reason why. I did not state anything about going back to school in the formal resignation letter.Now, with that backstory... What are the chances I can collect EDD again? I do plan to look for jobs again and possibly go through another agency not this one.When I go in to re-certify, it asks me who my last employer was. Do I have to put the damn agency and will EDD call them to confirm?If I have to be interviewed, what should I say to increase my chances? Should I be honest about why I left? The impact to my health, the lack of action from the agency...etc.  <response>: You voluntarily resigned, due no benefits. There is a reason people underperform to the point of getting fired to collect benefits 