<prompt> Human: Its a bookbag around 600. Ive had retail stores ask to see photo ID when using a card mostly before chips but never an online store. Had a online store make me call my visa card for a 4 digit authorized code, but again never a photo ID.They seem to have a retail outlet in NJ. Phone number seems like a cheap phone with cheap voice forwarding. I think the company is legit but when I asked why I was being asked to send a photo ID they said because the name of my email was a red flag. Never had someone even view my email or flag it because Johnny Hatesspam on the email doesnt match my real name. I.e. I dont want their promotional junk. And he said there are some other things but I cant tell you. Are they looking at my facebook?He said I can hide the info on the license minus my face, name and address.It is a high end item and I am sure there are a lot of scammer buyers that buy and do un-authorized transactions. But how are merchants responsible for those? Let alone why they cant ask me to validate the 4 digit code visa sends them?  <response>: Let them cancel.I would at least.Ive shopped at ssense, netaporter, colette now closed, etc etc and have never had to show my id.The only onlinestore retailer that asked was a boutique in Chicago and they had already charged my card but was not releasing it until I send the ID. My issue was 1 they never stated this in the checkout process or disclosed it on the website 2 they didnt do this with the confirmation email 3 they never approached me, I only found out a week after the purchase has gone through when I emailed them; not the other way around and 4 dude was pretentiously rude about it even though the purchase was for nearly a grand.If youre throwing that much money at them; they should have a better system in place. Hermès actually doesnt label their package goods they send. No name; just H. And its sealed tight in foil to prevent tampering. 