<prompt> Human: I just turned 18 less than a month ago and I recently signed up for an online bank account that I have already put all my savings in but unfortunately I was locked out. I called and was informed my account was locked because they could not identify me I also recently moved. To get my account back I need to email them a copy of my IDLicence which I have, my Social Security Card which I have and a copy of a utility bill with my addressname on it but unfortunately I dont have any utility bills in my name since I still live with my parents. Is there a way to get around this?  <response>: You need to talk to the bank and ask them. No one here can tell you what their policy is in this situation. You will likely be able to provide an alternative document to prove that you reside at your address, but you have to ask them to find out what they will accept. 