<prompt> Human: I received an email last week alerting me that one of my credit cards was closing the account, initially I assumed that since this was a card that I had not used in 2 years that they were closing it due to inactivity. I decided to log in and read the alerts a few days later and noticed that it said that per my request, they were closing the account.I called the customer service number and the agent on the phone told me that they either received a written letter or a phone call requesting to close the account. I thought it odd but I told him not to worry about filing a dispute since I rarely used the account.Fast forward a week, received a letter in the mail today informing me of a second account being closed, same reason - customer request. Called the 1800 number listed and they could not give me any confirmation if it was a written letter or a phone call so I went ahead and filed a dispute and asked for confirmation of how they received the originating request and a copy of the document. Was told that I would receive a follow up from the company.In light of receiving this new information, I decided to call the original lender. After speaking to several departments, they confirmed that they received a written letter that had my social, my contact information and my signature requesting the closure. They will be mailing me all documents related to this closer and it may take up to 7 business days to arrive.I am not certain how to combat this issue? I have a speculation on who it could be doing this but without any concrete evidence, I dont know how to proceed. Any advice is greatly appreciated...It looks like whomever is doing this pulled my TransUnion credit report on 342018 from annualcreditreport.com  <response>: If not ID theft, it certainly sounds like some kind of fraud. You should absolutely dispute this with any creditor who is trying to close your account due to receiving what they believe to be a request from you. You should probably also ask them if theres a way to flag your account with a phone number they have to call to confirm with you before making any changes like this. And it wouldnt hurt to file a police report -- even if the police can do nothing, it shows that youve reported the fraud, and that report can help in your disputes with creditors. 