<prompt> Human: Is it just me, or does anyone else find trying to do anything at Vanguard.com next to impossible? Whenever I want to do something e.g. just tried rolling over a pension plan from my previous employer I am hit with dozens of forms that I have to print out and mail. I just want to do things online, and fast. I dont have that much time to think about my finance, and when things like this happened, I often end up not doing what I had originally set out to do because I had forgotten about it.  <response>: A physical signature on an authorization form and proof of account ownership are needed to perform a rollover. You cant just pull money out because you know someones retirement account number and their identity information. 