<prompt> Human: Way back when, I opened an account with AG Edwards for an IRA. During the financial fiasco in 2008, they were bought by Wachovia, which in turn was bought by Wells Fargo. My IRA was transferred through the banks during this turmoil.Fast forward to several years ago from today: When my account got to Wells Fargo, they decided to charge me fees. I went into a branch, complained, and the person working there transferred my account into a fee-free Way2Save account. He said I had to keep the money in the account for a while I forget the length of time before I could close the accounttransfer it out without incurring additional fees. I agreed, this seemed ok.I forgot about the account until this past tax season. I received tax documents and noticed the account was listed as having a 1 balance. I logged onto the account, checked through the 2 years of history. No transaction is listed. One month, the balance is where it should be, the next month, the balance is 1.Im at a loss of how to deal with this. I want to go into a branch fully prepared and not get swindled. I want my money back. I have a lot of anger and resentment towards Wells Fargo, but realize its not fair nor reasonable to take it out on whoever is working there when I walk in.  <response>: Was the month where you see the account going to 1 the same month or near when the account was transferred to the Way2Save account? My guess is just that the transferred account has a new number and you are just missing paperwork for the newly created Way2Save account. Go in, ask for a manager or someone in the financial services department and be prepared with any documentation you have. 