<prompt> Human: So in January I signed up with Comcast for internet. My original plan was 75 mbps for 50 dollars a month. I never got more than 25 on WIFI I understand that it is suppose to be slower on WIFI and in march my internet disconnected completely so I contacted them, while helping me they asked me if I wanted to take a deal where I pay the same but receive 75 mbps which is what I thought I paid for. After I explained the situation they gave me a 50 dollar credit and put me back on 75 customer service was very nice and helpful. but two weeks ago this happened again. my internet was dropping very frequently so I contacted them and instead of helping me they wanted to present this other great deal for me 75 mbps for 50 plus cable. After hearing my complains they offered me the deal where I would now receive 75 for sure... wifi is about 30-40 mbps now and have Cable TV I didnt care about the TV but I said sure because I would still just pay 50 a month. So now, my question is. Should I contacted for a refund? For the service I paid for but never received? Paying for 75 mbps for 6 months but only received 25. What would you guys have done?  <response>: The 75Mbps is best-effort and performance over WiFi is inherently going to be slower. 