<prompt> Human: I got an amazon credit card through chase bank a couple of months ago. I wasnt really using it a whole lot and then i was in a situation where i was forced to. I had a balance of 440 and payed it off on the 23rd of November and i kept checking my balance because my funds hadnt been removed out of my bank account. I thought it was probably just the process and i didnt touch the funds. A week and a half later they reached out to me and let me know the funds didnt go through,i put in the wrong routing number really stupid i know and it was a couple of days before the payment date, and i had already spent money on some bills that came up and chase ultimately double charged me. Instead of having a balance of 550or so dollars i had a balance of 800. I called them and asked them why it was that high and the only thing they had to say to me was that it was accurate. I took a look at the summary and it says that i made a payment and it didnt go through and then they added the balance of 400. I also should add that i only made a few smaller purchases after when i thought i had payed it in full. So i know that the balance shouldnt be 440 but around 500. What do i do? Please help reddit.  <response>: I got an amazon credit card through chase bank a couple of months ago. I wasnt really using it a whole lot and then i was in a situation where i was forced to. I had a balance of 440 and payed it off on the 23rd of November and i kept checking my balance because my funds hadnt been removed out of my bank account. I thought it was probably just the process and i didnt touch the funds. A week and a half later they reached out to me and let me know the funds didnt go through,i put in the wrong routing number really stupid i know and it was a couple of days before the payment date, and i had already spent money on some bills that came up and chase ultimately double charged me. Instead of having a balance of 550or so dollars i had a balance of 800. I called them and asked them why it was that high and the only thing they had to say to me was that it was accurate. I took a look at the summary and it says that i made a payment and it didnt go through and then they added the balance of 400. I also should add that i only made a few smaller purchases after when i thought i had payed it in full. So i know that the balance shouldnt be 440 but around 500. What do i do? Please help reddit.How is the credit card company trying to pull a fast one?You fucked up your own payment. How is that their fault? 