<prompt> Human: Last year, my husband decided to go back to school, thus losing about half our income. I called our internet company because I knew we were at a lowered rated and was hoping to keep it. The normal rate is 75 a month, we were paying 30 but it was set to expire that month. When we called we said we were thinking of moving to a different company and wanted to know if they could match or give us a lower rate. They agreed to keep our discount for another 12 months. That was last year and since my husband is still in school, we really were hoping to keep it. We made the call again and they agreed to keep it at 30 a month for another 12 months. Bills like this are negotiable. Call and find out what they can do for you!edit: yep, math was way off. actually saved around 540. Also, I know the post title sounds like Geico commercial. Assistant: Never hurts to ask but it doesnt always work.Some companies would just say so what day should I schedule to cancel your service?Human: True, we canceled Directv because they couldnt give us a low rate as existing customers. However we have been bombarded with low introductory rates mailers and emails from them since we left. Why couldnt they just lower it when we were already customers?!  <response>: Like others have said it gives them the opportunity to say that they added 500 new customers that month, rather than saying they added 20 new customers while giving existing ones a better offer than others. 