<prompt> Human: Im not looking for moral guidance here, just a better understanding of what my financial relationship with Comcast is.The story: last month, my promotion with Comcast ended and I did the whole thing of calling them up and pretending to cancel to get a new one. After I did this, I waited a day or two to make sure the new rate had gone through and logged into my account to check to see what the new price would be.I was met with a bill that was less than 20, probably 100 less than the price quoted on the phone. I didnt really understand why, even after looking at the bill. To my credit, I called the billing department and told them the bill looked strange. The guy pulled up my account, said it did look strange, but was told that was the correct bill and that was what I needed to pay.I chalked it up to maybe being a pro-rated month since I had changed plans or something like that. I waited until the due date to make sure the bill wasnt suddenly going to change and then paid.Fast forward to this month, I logged in again to pay my bill. Another sub-20 bill. This will make two months since I have paid a regular bill and cant really assume that Ive misunderstood the billing cycle or something like that. Theres clearly something wrong.Now the question: if Comcast continues to ask this lower price of me for my service, could they potentially attempt to recover the shorted amount sometime in the future? Is the amount they bill me for service in a month all they can legally bill me, or does my service contract give them the right to recoup billing errors?Ive already informed them of the issue, and I have a recording of that call along with the representative telling me it was the correct amount. My account online clearly shows the package I have and the bills state they are for service for a specific time period.Theyve been such a terrible company to deal with that I dont particularly feel inclined to do their job for them and keep telling them the bill is wrong. I also dont want to be surprised with a huge bill trying to recoup their losses later on.Whats the situation here?Oh, almost forgot! I changed from a televisioninternet plan to a televisioninternetphone plan because it had the lowest priced promotion. In my account page online, the phone service is listed as awaiting activation. Could it be that since they have not finished activating the phone service that they are not charging me for the package? As far as I know, Ive done everything I needed to do on my end.  <response>: I almost LITERALLY just went through this. It took 4 months to work out.Basically, moved from APT A to APT B, internet cable worked fine went on with my life, but never got billed. Finally i called them, and asked why i wasnt getting billed. Something about the account not being setup correctly ect, they had to create a new account, and then billing would start. Had awaiting activation but TVInternet were still working.Fast foward to the next month, internet tv still working fine. No bill. Still says awaiting activation. Called and asked again. Got a new account again.This happened literally two more times. Finally after 4 months and 0 bills, my internet went out. The solution: they made me a fifth account, and i guess this person got it right.I wasnt billed for the previous months, so i say ride this as long as you can. 