<prompt> Human: Hello all,My girlfriend recently received a demand letter from Khols stating that it is a second notice in an attempt to collect a 350 balance she never occurred. If she doesnt pay, they say they will send the debt to a third party debt collector. How should we go about handling this? If it had already gone to a debt collector, I would ask them to verify the debt, but what should I do considering this is the company itself that wants to collect? We have verified that its the actual company and not some scam website.Furthermore, something that is odd is that they got her first name somewhat wrong. Think of a variation of Cathy vs Catherine. Middle initial is incorrect, but last name is correct, and the address is correct. We checked her credit using one of the three free annual reports, and this Khols balance never came up. What measures should I take so this doesnt hurt my girlfriends credit?TL;DR: Khols sent my girlfriend a demandcollection letter for a debt she didnt occur since shes never even shopped at Khols. DebtBalance doesnt show up in a credit report. What should we do?  <response>: What should we do?Nothing. Khols sent my girlfriend a demandcollection letter for a debt she didnt occur since shes never even shopped at Khols. Send them a certified letter and tell them you will happily pay it if they can produce your signature on a credit card contract and on the sale in question, otherwise they need to stop contacting you, and that if any of this appears on your credit report youll sue them under the FDCPA.PS. Youll win.This may be a mistake or identity theft. No way to tell from here. 