<prompt> Human: My computer got hacked july 26, the attack was localized to my paypal account, the hacker tried to give money to himself using my paypal account. I got a notification of charges to my account immediately and went home and reported all charges as fraudulent. Paypal however refuses to cancel 3 of the payments, 2 of them amount to 630 dollars, and one of the which idk if it is canceled is 1200 euros. I spoke to them, made disputes, and even emailed them and I am getting ignored, what do I do ?My bank canceled my checking and credit account that were linked with paypal since I also reported these frauds to my bank, PayPal is limiting my account cause it is at negative balance, but I cant do anything about it since my accounts are closed because they have been reported as stolen.Paypal also wants me to verify its me by putting in bank info and stuff of that sort. But if I do that then I am just going to get charged the money for the fraud charges, the guy who took my money even went as far as to make a fake website that he is using as his apparent business and is trying to dispute my dispute  <response>: Same exact thing happened to me about 2 months ago, for 2k. Paypal denied my claim to get my money back so what I did was directly messaged paypals official twitter through their dms and explained my situation even more in depth with a rep. She was a hell of a lot more understanding and said she would fix it. Within 24 hours she reversed it all and I got my money back just like that. The hacker still kept the money, sadly but she credited it anyway. I wish I had just spoken with her to begin with and I wasnt waiting around for a month for paypal just for them to deny my claim. Try that instead, they wont answer emails efficiently enough to resolve this. Explain all details and if the rep you get doesnt fix it, try again with another rep. Explain all inconsistencies that prove you are an innocent party and make sure to bring up everything that makes you look like someone they would want to help. Note: I use paypal for my business and have used them for years and I pointed out how I have always been a straight arrow with them and that I love their services. My guess is a lot of the claims are glanced over most of the time and this in turn leads to many denied claims that deserve more special attention.I hope this helps, please keep us updated and good luck. I feel your pain, its extremely frustrating. Also change all your passwords, 2 step verification, and make the passwords for anything containing financial things very complicated. This includes your email accounts as well, and do a scan of all your internet connected devices before changing anything to get rid of this happening again. 