<prompt> Human: My brother was a bus driver and committed suicide 6 years ago. Last week I got a phone call from one of his supervisors informing me that he had a life insurance policy, and that I along with two siblings were listed as beneficiaries and are entitled to money. I recognized the area code immediately as his home town, looked up the name that she left and it correlated with the supervisor of his old bus company. She told me I had to fill out some brief paperwork, so I asked her to email it to me. It corresponds to page 3 of thisThe internet has frankly made me skeptical of any money that seems to be free, and Im not really sure if I should proceed with caution or what I should know before filling out any forms. Do you guys have any advice? Neither I nor the supervisor have any idea why it took so long to process. She apparently started working there within the past year or two.Thanks in advance.EDIT: Thank you so much for all of the advice! Ive called up the insurance company and they requested a death certificate or his SSN, neither of which I had. They were sympathetic to my confusion though and helped me out, confirmed that it is legitimate, and not uncommon that the company will often handle these things. It seems basic to call the insurance company, but thanks again for the advice, and helping to fill in some gaps on why it took so long to process the claim.  <response>: The address, phone number and form are all real. You can always call the claims department directly from The Hartfords website. They can look up the information by asking you a few questions. You might be told to contact another companynumber. The Hartford sold its Life Insurance and Variable Annuity book a couple years ago.I use to work at The Hartford for several years. 