<prompt> Human: I have been a Centurylink customer for 6 years now, but switched to Comcast 3 months ago. When I switched, I called to cancel my Centurylink services, and was assured that my services were canceled. The next month, I get a 100 bill my normal amount, and called them back. They had no record of me calling and refused my request to have the account closed and the 100 waived. Its now been 3 months and I just got a bill for 320, and just now tried again to cancel with no success. They refuse to cancel my service, yet keep charging me. I am not in any means to pay two internet bills, and I really dont want to pay for a service against my will. Its going to go to collections for sure. What would you do?  <response>: What does your original contract say about cancellation? 