<prompt> Human: Hi everybody, I just wanted to give a shout out to the Consumer Financial Protection Bureau complaint process. I opened a bank account with PNC bank and they never mailed me my online access code. The customer service reps were treating me like I was using fraud and they wouldnt help me, they would only say that an investigator would call me. I was really upset because I transferred 2000 to open the account.I submitted a CFPB complaint on Friday and just received a call from their executive relationships team about the CFPB complain today. They explained everything and are overnighting me the signature card I need to sign to get access to my account. If you have any problems with your bank I would highly suggest to file a complaint here: I really felt like I was being bullied by the bank and that there was going to be no resolution and my 2000 was going to be stuck indefinitely. Assistant: Are you going to continue to bank with PNC?Human: No, Im going to transfer the money out and close it as soon as I get access to it.  <response>: Good, I was with National City until PNC bought them in the 2008 banking bailout. I switched to my Credit Union and dumped PNC, Id suggest you look into a Credit Union near you instead of a for profit bank. Not only is the service 100 times better but you get better rates on everything and the vast majority of CUs in the country are CO-OP One members so you can use other CUs ATMs with no fee.P.S. I only closed my PNC account last month but I have been self employed since 2008 and had to keep the account open for business reasons.edit: Added links. 