<prompt> Human: TL;DR Malfunctioning Chase bank ATM eats my 3000. Now Im going to have to pay late fees for rent and have to wait 1-2 business days to get my money back instead of the 1-2 hours that they promised.Hello PF, long-time lurker, first time poster. So, please excuse any formatting faux pas. Using a throwaway in case this blows up and legal action occurs. I just need to write down the events that happened today while theyre fresh in my mind.Background: I moved back to the U.S. a few weeks ago. Found a place where the landlord likes his tenants to use Chase Quickpay to pay for rent. I dont have a U.S. checking account yet and Chase has numerous locations throughout my city. Plus, rent is due tomorrow and dont feel like paying the exorbitant fees to purchase a money order for 1750. It seems like a win-win all around.So today, Halloween, I head down to my local Chase branch at around 12:00 p.m. and ask to open a new checking account. Everything was going smoothly until the bank associate walks me over to the ATM to make my first deposit of 3000.I put my 30 100-dollar bills in and the ATM says I only deposited 2900. I choose the option to return my money because Im certain I brought 3000. At that point, the ATM displays a technical error message and keeps all my money.The bank associate assures me that its not a problem and that hell handle it. We go back to his desk and he gets on the phone with someone higher up the corporate ladder.After several phone calls and no solution, he gives me a business card and advises me to call him in a few hours. So, I do just that.At around 6:00 p.m., he said that Chase would credit my account 3000 in the interim until the investigative team resolves my issue and that it would be 1-2 hours until I see the money in my account.I even received an email from Chase that stated:We issued a temporary credit in the amount of 3,000.00 for claim . Youll have full use of the temporary funds while we do our research.If we determine the transactions waswere authorized or correct, well reverse the credit from your account and notify you.If you have questions, please call us anytime at 1-866-564-2262. Thank you for choosing Chase.Sincerely, Customer Claim DepartmentAfter going trick-or-treating with my wife and kid, I check my account at about 9:00 p.m. and theres still a 0 balance. I call the customer support number at around 10:00 p.m. and the rep told me that the money shouldve arrived by now, all the while apologizing profusely. She said she would escalate the issue one more time and advised me that the funds should be in my account in another 1-2 hours.So, at midnight, I call once again and this time the rep tells me that the investigative team actually needs 1-2 business days to resolve my issue.I dont know how I maintained my composure. I thoroughly explainws to her that: 1 I wont be able to pay rent on time, 2 Ill have to pay late fees to my landlord, and 3 the bank associate and previous customer service rep both assured me my money would appear in my account today. I asked to speak to a supervisor who actually has the authority to do something. The rep advised me that I need to call back during regular business hours tomorrow and that nothing more can be done tonight.Is there anything that can be done aside from spouting off on Chase banks Twitter and Facebook page?I know I could talk to my landlord about this situation, but this is only the second month Ive been living here and I dont want to get off on the wrong foot with him. Regardless, the onus shouldnt be on me when the technical error was due to Chases malfunctioning ATM and when Ive been lied to by a couple of Chase employees about the funds being available in my account today.Thanks for reading through this wall of text. Im so upset that Ive had to spend so much time on the phone today and so late into the evening, on Halloween, my favorite holiday of the year. Any advice would greatly be appreciated.  <response>: Talk to your landlord. Show the email that says you should have had 3,000 in your account on Halloween. What is the worst that can happen?Edit to add:Not letting your landlord know what is happening is getting off on the wrong foot. Better he knows than he doesnt. 