<prompt> Human: On Friday I visited my local Bank Of America to get account statements for my home mortgage loan. The teller asked me to swipe my card, and informed me each statement would be 5.00. She printed the statements, and I noticed they were front and back. I asked if she could re-print them front only so I could scan them back at work. She went back to the printer and eventually came back out, giving the papers to an associate who took me to an office where she scanned the documents and printed them for me front only. Before going to the office, I asked if I had to swipe my card to pay for the statements. The teller said they would automatically be charged on my card. During the time I was waiting for the tellers associate to print the statements, I called my office and asked if their scanner could scan front and back it could. The associate handed me the statements, and I left happy. Today, I returned to get an updated statements showing my earnest money check had been withdrawn from my account. An associate printed the documents, and I quickly saw a 200.00 withdraw from my account. I asked what this was, and she informed me I must have withdrawn the cash yesterday, that the statement shows it was withdrawn from the banks teller yesterday. I immediately informed her that I made no such withdrawal. I asked to see security camera footage, and she said, Let me get the assistant manager over. When the assistant manager came over, I began to question if this was the teller from yesterday. I asked to see security camera footage, and the assistant manager told me the request would take around 2 days. She took me to an office same office where I had the statements scanned and reprinted. I explained why I was in the bank Friday, and she said, Yes, I remember you came in for statements and to withdraw 200.00. I told her I made no such withdrawal and the security cameras would show otherwise. She said, Perhaps the teller accidentally left your account open and the next customer asked for 200.00, the money mistakenly being taken from your account. She then said, It was busy, maybe they werent on their A-Game. Do you remember who was before you and after you in line?. I told her no. She then said, I believe it was Mr. Gary...yup, here he is, he withdrew 7.50. You must have withdrawn the money.. She then told me that she shows I took out 10 20.00 bills, totaling 200.00. I asked her to show me, thinking it was the security camera footage. She showed me the screen and it was nothing more than a report showing transactions. I then said, If you believe my account was still open, and the money accidentally taken out for the next customer, wouldnt the teller have asked the next customer to swipe their card, enter their pin, verify their drivers license? I want to see the security footage.. NOW she says, It will most likely take 5 business days before we see anything. Dont worry, youll get your money back. No one is trying to steal from you.. I told her I wasnt concerned about getting my money back, I know I didnt take it. I then asked her what time the withdrawal took place. She told me 11:35AM. I pulled my phone out, looked at my recent calls, and saw at 11:32AM I had called my office, asking about the scanner, having already left the teller with the statements being reprinted in the other office. I then asked if it says who the teller was. She said, It appears to have been me....I FUCKING KNEW IT!So, here are my concerns. She clearly stole my money, and she has it in her power to look at the security footage and say that she indeed accidentally gave the money to the next customer, re-deposit the 200.00 in my account, and expect everything to go away.I dont want any part of that. I know I didnt get the money, and it is MY MONEY. Do I have the right to see WHERE or WHO took my money? I want to see if Mr. Gary did in fact get my 200.00, or if the teller took the money. I called the police and they told me to call them money and request an escort, asking for the footage. Does Bank Of America keep footage on site, or is it elsewhere?I dont want to press charges, I want this teller fired.Any help is appreciated.Edit: Before leaving I said, I expect to see the footage and see where my money went. She then told me It will most likely take 2 weeks. FUCK YOU BITCH!Edit 2: I asked her why the 15.00 for the statement processing didnt show up on my card. She told me it must still be processing...  <response>: I like that you think a scanner cant scan front and back. You just flip the paper over. 