<prompt> Human: I desperately need help here. Im a 21 year old who currently still lives at home. Around a year or 2 ago me being 19 or 20 my mother had a Time Warner bill put into my name. From my understanding she had owed them a significant amount and in order for us to acquire internet cable it would have to be opened in my name. Ive gathered from the few conversations weve had that she does not have outstanding credit, in fact from what Ive heard it could potentially be the exact opposite. I on the other hand at that point had no credit, Im very good about paying anything that I have to over a certain time period bills, payments etc... regularly and on time so I wasnt worried about my potential credit in the future. The bill was put into my name and although she would sometimes make slightly late payments, from what I was told she made payments regularly and always paid the full amount. We have since ended our service with Time Warner and have switched to Verizon which I am currently paying as TWC was getting to be too expensive. When we ended with TWC we were given a bill showing we owed nothing. Being naive and thinking nothing of it I may have potentially tossed the bill after a certain period of time though I am unsure of this and will have to do a thorough search for it later. Awhile back before the bill was put into my name I randomly saw a Credit Karma commercial and decided to check my credit however being as I had none nothing came up. Late last night the same thing occurred checked my credit randomly although this time my score came up as very poor. I was shocked and brought back thinking how could this be!? I instantly started to panic as I know a good credit score is paramount for a multitude of things. I proceeded to browse through the site and it showed that I somehow owed 312 to the Time Warner Cable Company.When we finished our service with Time Warner we returned all the equipment and from what I was told we were golden. I have spoken to my mother and she assures me that all payments were made and that she doesnt know how this could have happened. My mother leads a shady life when it comes to money regularly I would be very weary to trust her with such. Im not sure if shes just lying or this is going to turn into one of the infamous how TWC fucked me stories. Either way I have come here begging for this subreddits help.How should I go about proceeding? I am EXTREMELY worried and have no idea what to do. As of right now it is too early in the morning for me to do anything anyways. On top of a bunch of other bullshit that happened with this woman last night this has been the icing on the cake. I have this weekend off from work and Im going to try and get it situated. Worst comes to worst I will reluctantly pay it off and ask if they can remove the derogatory remark on my credit as it is the only one I have against me.  <response>: Did your mom use the twc online account to pay them? If so, perhaps you can get the last statement you received from there. Had a similar situation with Comcast a few years back. After some arguing back and forth, they found the equipment and removed the charges. Good luck! 