<prompt> Human: My water bill requires you to pay by mail and I was out of checks, so I googled them and the first result was from doxo which says its a paperless bill paying service. It had all the info for the utility and seemed legit, so I scheduled a payment. After the fact I found a lot of posts around Google saying the service never sent the payments and wouldnt refund their money. Some reviews say everything worked fine, while others say they stole their money. I can never tell which reviews to trust, so figured Id see if anyone here has used the service.They charged 3.99 to process the payment, and offer a monthly subscription service for 9mo to pay all your bills through them.Theres a review of the service on PC Mag which makes it seem legit, but all of the comments only 4 all say they never sent their payment. I feel like people with negative experiences are more likely to voice their concerns, but now Im worried that my bill wont be paid...  <response>: A ton of banks do bill pay for free.Or you couldve walked into your bank if you have a physically location and had them give you a counter check, theyre usually free or extremely cheap. 