<prompt> Human: I just discovered since August a dating website has been charging me fees. When I called up the billing company and gave them details as to who I was, they informed me my information was being used on this completely random email address. I immediately deactivated my card, unsubscribed from the dating website and informed the bank. Ive also asked the billing company to give me the money back since I did not sign up.I also have the email address. Ive tried to contact google, to see if they can work out who this person is. I havent found an email or a number or a chat service to get in contact with Google. What do I do? Do I just ask the bank to sort it out? Does the billing company have an obligation to pay me back? Would google even help me out? Looking back through my bank statements I dont believe there are any transactions apart from the dating website that were not from me. Tl, dr; Someone used my visa card for a dating website  <response>: Dispute the transactions with your credit card company. Contact them immediately. 