<prompt> Human: Went to the doctor and said they couldnt find my insurance I have a hyphenated name so it is not uncommon for others to have difficulty finding my information. I didnt have my insurance card and thought I could call the doctors office with my information later. Easy fix. Only to find out that I dont have health insurance! Yet, my employer has been taking money every pay period for health insurance for the last 6 months. I have medical bills that need to be payed and have future doctors appointments to consider. I take medication that needs a Drs visit approval and I also wear contactsglasses. Not to mention it is too late to enroll in health insurance and will be fined. Im fuming right now and not even sure what my options are.My company said they can reimburse me the money taken but not cover medical costs?!! UPDATE: I was a new hire and the insurance provider they signed me up with 8116 expired 83116 and switched to a new provider. I contacted the previous company and they mentioned that I was transferred to the new insurance provider. Tried emailing HR and they said to come in to the office because they hadnt heard back. Went in to the office and said they can enrollchange insurance and that they received and email from provider. Which seems sketchy because their responses via email seem vague No paper trail. They seem like they are trying to reimburse the money taken out of my account. I dont want to accept the money. HR mentioned that I did not file paperwork but that doesnt explain why money has been taken from every pay check. I thought I had health insurance because I was paying for it. I printed out every paycheck to have proof. It seems like HR is trying to hush their mistake and not help my situation.Assistant: Were you in the eligible timeframe to apply for insurance when they started taking the funds? Did you fill out the insurance application?Human: Yes. I signed up in July and filled out all the paper work for insurance. I even signed up with a gym membership at the same time and utilize the gym membership regularly.  <response>: They should be able to retroactively add you to their health plan then as of the original effective date. Talk to someone that handles benefits in HR. 