<prompt> Human: I have three student loans, Loan A,B and C. Ive been out of school several years and decided to consolidate a few months ago under the government program that would also lower your rate: A few days after I received notice that all three of my loans were consolidated I received a letter from a different agent saying that loan A has been sold to their company and they would be contacting me soon with the details. I contacted both parties saying that there has been some error. I was told by the consolidation agency that it would be handled and the loan that was sold would not be part of the consolidation, that is, only B and C would be consolidated. It seemed a bit strange but that was fine by me. Now, a few weeks later see that the same loan was consolidated AND has been sold to the other agency. That is, I owe the same amount of money to both agencies. Sigh. I plan on calling them on Monday. I could not find much info on this problem online so I thought I would appeal to the big brains on Reddit for some advice on how to handle this any further. Hopefully this is an oversight that can be easily resolved, but I really worry it is not.Thanks in advance!  <response>: I had the same problem with six loans through ACS and federal consolidation loans. I repeatedly called both agencies and for about eight weeks the fed said they had bought the loans and ACS said they had not received payment. I finally randomly got a person at the fed who happened to have fielded several calls that day from people facing the exact problem and also with ACS, and she reassured me that the fed was aware of the problem, that the problem was in ACS side, that there were people on the fed side working to get it resolved.Eventually ACS reflected correctly that they no longer held my loans, and payments I made to them during that period were credited to me as overpayments. ACS was incredibly unhelpful throughout , however. 