<prompt> Human: Hi PF, this is a fun one, Ive been pushing off the calls for the last year or so, since it hit collections, but this is my story.I got in a pretty serious accident in 2013, I had 3rd degree burns down to the bone on my ankle. Here comes my PF issue...I initially rushed to the nearest emergency room Summa, to initially be told that someone was on the way, but they probably couldnt do anything about it here. They flick on the TV, send my friend that drove me on his way, and tell me to sit tight while I wait to get everything inspected. Heres the fun part, Im in the first room, can see down the hall and the main area pretty well, the person that came to inspect me was standing right outside talking with some fellow co-workers for a good chunk of the four hours I spent waiting to get inspected.When they finally get around to inspecting my injury, which took all of 2 minutes or so, they tell me there is nothing they can do and they suggest Childrens because of their great burn unit separate hospital completely, bills unrelated. I am then told that they would like to run an xray on my leg, I inform them that I would like to just head over to other hospital and not proceed with an xray. They inform my to phone my friend and have him come back and transport me, instead of transporting me by ambulance. While waiting for my friend to arrive and waiting on my discharge, a tech walks in and wheels me down to the xray room despite me telling her I opted out of the xray...Theyre claiming I owe them 2,000 for sitting in a room for 4 hours, when they could have told me within the first 10 minutes that they couldnt do anything, and then proceeding with an xray I informed them I did not want... How can I go about this?Thank you.  <response>: Most of that bill is the facility fee, not a cable bill. Even if you go to the ER with a cold you generally pay a facility fee around 1000 for them to have staff and equipment capable of treating all kinds of problems. Urgent care is a better option for a person with a minor issue. You had a major issue and they werent able to provide care and you should have taken that up with them 3yrs ago. I would offer 2-500 max on that to a debt collector if they agreed to take it off my credit report and I cared about credit score. Get them to send you a letter that x amount settles the debt. Or if I didnt, I would tell them to put me on their do not call list and never call me again and just wait it out. 