<prompt> Human: I typically use Turbo Tax Free Edition every year, do the Federal through through there, then the state separately to save 10. In the end, its zero cost to me and a bit more time for the state taxes this way. This year, my parents used HR Block Free Edition, so I figured I would too.I dont have anything majorly complex. Two W-2s from a job change mid-year, 1099-DIV, three 1099-Rs 401k rollover, company had to do it in 3 separate transactions, and a 1099-B for when I exchanged funds in a taxable account with Vanguard. Correct me if Im wrong, but all these are normal things an average American would have.Get the entire way through the Federal and the 1099-B is a special form accordingly to HR Block and to continue, I have to upgrade to the Premium Edition. Being at the end, I say, sure, for 54.99 I just dont feel like wasting more time inputting stuff. Plus, youd rationally think you could do the state taxes through the premium edition, right? Wrong!Additional 30 something to file the state taxes... on top of the 54.99 for the premium already purchased. I skip the state ones - keep in mind, it only tells you this AFTER you do the state taxes. Another gimmick to get you guy purchase more through them.The final straw came when they were going to charge another 34.99 for me to receive my federal return funds. Yes, you heard right, a fee to receive the funds via wirebank transfer. Of course, the other option is to sign up for a prepaid Visa card on their site, which requires a bunch of documentation, agreements, etc. Other than that, you cant have your refund.What the hell HR Block? It easily felt like each time they asked for more money it was strategically placed at a point where youd be feeling like I just want these done!. Fine, I get a 1099-B might be a bit of a special form, but its nothing crazy. It didnt even change my refund amount. But 30 something for the state after paying for premium? Then 34.99 for to get your funds? Ridiculous.The total came in around 120 if you didnt opt to sign up for the pre-paid card, which wasnt a simple process it appeared. For that price, I could toss my documents on a tax preparers desk and say do these.  <response>: Unlike other folks here, I sympathize some. I work at a public library and have had a couple customers come in for tax forms who were super frustrated because they went to HR block for their free filing service and the associate there didnt tell them what it would cost or even that it would cost anything until they were basically 90 of the way through the process. I think its fine to charge fees for a service, but be up front about what you charge from the get go. 