<prompt> Human: TLDR: Comcast sent a bill that I dont owe them to a collection agency and then the collection agency sent the report to the credit report companies even though I asked them to suspend my account. I called comcast on May 17th 2013 to cancel my account as I would be moving to California and onto the ship I am stationed on. According to the ever so helpful customer service reps at comcast s my account was improperly closed on June 18th. Before I had called to cancel I paid my bill for the month of May and asked the guy I was cancelling my account through if I would owe comcast any more money, he said No just make sure you turn in your equipment. Okay easy enough, as I turned all that in on June 6th 2013 and left for California the next day. Fast forward to approx August 26th-30th I received a call from a collection agency saying I owe comcast 35.58, I disputed the claim sending a letter saying along the lines of what I have already said. Got another letter saying I had 10 days to pay or my info would be sent to the credit reporters, called the next day to again dispute this erroneous bill and then I went to get a loan and was told my credit wasnt very good. So I hopped on annual credit report and saw my comcast bill on there. Called the collection agency furious because I told them to resuspend my account which they did, one day after it was sent to the reporters. At this point I am wondering if I should keep fighting or just pay them the 35.58 even though I did a self audit and saw that I had no bills unpaid. If I do just pay them how long would this blemish affect my credit?rant  <response>: Even if you pay it, its probably going to stay on your reports as a negative account. Id dispute it. You could try a pay for delete deal but its my understanding those are almost impossible these days. 