<prompt> Human: A few weeks ago, my car was damaged by a shopping cart in a Home Depot parking lot. The store manager recorded my information and sent it along to their insurance company. The stores insurance company contacted me through snail mail, but when I try to contact them phone calls and email, they do not pick up the phonerespond. The letter has a claim number and primary contact person probably adjustor, but not sure to speak to, but this guy has not responded to me. What should I do? Continue to wait patiently? Its been three business days since I started calling them and have called them every day.Edit: Im also concerned about statute of limitations. How long can an insurance claim go on, until it needs to be reported? I do have comprehensive insurance under my policy, but Ill be out the deductible and obviously want to avoid this.Update:  <response>: Calm down, its only been 3 business days. 