<prompt> Human: Hey guys hoping someone here can help me out. I just got married a little bit ago and my wife has still not received her tax refund from this year. She received a letter saying they are just verifying everything and she should have her refund within 60 days, well that was already quite a while ago and there has been nothing since. The irs refund tool online says the refund is still processing. This is not normal right? She tried calling and they the guy said to send her W-2 and any other relevant information to the random address out in Texas or something but we never did because it sounded pretty shady. Has anyone experienced this problem? What are my options?Assistant: The IRS told her to send info to Texas, why does that sound shady to you? If they need additional information to proceed then she needs to get them that info.Human: The address was like 5 lines and first couple was a bunch of letters and numbers and We could not understand what he was saying. I asked if he could email the address or something else but he said over the phone is the only way.Also its the same info we submitted online so Im not sure why they need it again.  <response>: IRS Service Center for several states is in Texas. 