<prompt> Human: 1. I cant access my prior year returns. 2. None of my prior year information is autofilling to the new return. THESE ARE THE ONLY REASONS I USED TURBOTAX! 3. I cant find any relevant answers to my questions online.4. It appears the live chat feature is now gone.Is anyone else having these problems??? Maybe I should switch to TaxAct now.Sorry if this is the wrong forum for this.  <response>: You may be interested in our Tax Software Megathread! 