<prompt> Human: Long story short I have a 1500 check after paying off a vehicle that needs to be issued to me GAP insurance the original time frame promised was 30-45 days, after not receiving it within that time frame I was told it got delayed another 15 days. Now, its 95 days and I still have not received my money. Employees and supervisorsmanagers promise to call the back office and get back to me, and have got nothing within weeks multiple managers. I have called at least 15 times now about the same issue and have not received the answer to my questions then get lied to, when being 100 respectful at all times. Ive also recordered multiple calls and have gotten names and employee numbers from managers and still, no help.Ally is a 100 online company. At this point Im going to expedite the issue via a lawyer or small claims court, and or law enforcement. Advice?Assistant: Have you sent them a letter, Certified Mail, Return Reciept? Seems like a good first step.Human: Why would that matter? Ive already verified my correct shipping address multiple times as well as been told the check has been re-sent twice via Fedex Overnight. I have never had a problem receiving my mail.  <response>: Instead of being given the run around on the phone, mail is usually processed differently. Lodge your complaint, with details and request payment. Calling didnt work, try a new method. 