<prompt> Human: Here is my situation:I had auto-pay via my credit card for my health insurance over the last two years bcbs of cali. This year I re-upped with the same plan, and I expected auto-pay to still be enabled.Ive been extremely ill over the last few months, basically bedridden. Unable to work and only really leaving the house for Dr.s appts. I havent checked my statements because all of my bills are auto-pay. I didnt receive an email notice. However, after not checking my physical mail for about 3 weeks, I finally took a look. There was a letter from bcbs telling me of the missed payment, stating that they would cancel on the 1st of Feb if no payment was made 1 month.What should I do?!? I have absolutely no clue why they cancelled the auto-pay feature that I previously setup. I should obviously review the fine print of my policy to see my options, but that seems like a tall task in my current state. I have no problem not paying for anything during the brief lapse. I desperately need health insurance, and I have no idea how to proceed :  <response>: The first thing you need to do is call the health care company and explain your situation to see what your options are. 