<prompt>  Human: Okay, Ive never posted here before, and maybe this is the wrong subreddit, but Ill give it a try. On Thursday morning my husbands paycheck went into our GoBank account, weve had this account for 2 years with zero problems. I moved our normal amount over into savings and kept out just what wed need to pay our bills and money for groceries and gas. I went to withdrawal some money from the ATM on Friday, and our account was zeroed out. All of our money in checking and savings was just gone. I checked our transactions and NOTHING had moved in or out of our card. I called GoBank, and went through a bunch of different people. The first man telling me I was lying and everything looked normal to him. I finally got through to a supervisor who told us there has been a glitch in their system since January that they havent figured out and shed send a request to IT and would call. I waited all day, and never heard back, so I called again and was told they didnt know if wed get our money back because it was a glitch and could be lost for good. Now dont get me wrong, I WILL get my money back one way or another... But is there any type of action I can take? I mean were talking hundreds of dollars they basically just stole from us and my check is going in Monday. What is my best solution here?Thanks!Edit: I appreciate the help, and that I havent gotten too many rude comments about using GoBank. Opened a chase account for my check to go into, and hell move his there also. Edit 2: I really appreciate all the help! We opened an account with a real bank yesterday and I will be getting a paper check this week instead of it being deposited to go. Ill be calling them non-stop tomorrow : Ive taken all the complaint websites down, I might go ahead and file one even when I get my money back because this is crazy! 