<prompt> Human: My friend had a Best Buy account opened in her name 7 years ago by someone she doesnt know who at the moment, never was notified of the account and it is now maxed out at 4000. Now Best Buy has sent to collections and she just started getting harassed. She doesnt have a lot of income, working paycheck to paycheck, what can she do? Can she fight this somehow? She is a great person and hasnt ever done anything to hurt anyone, but now she is hurting and Im trying to see if there is any way she can deal with this issue quickly and cheaply? Thanks.  <response>: Tell them to go fuck themselves. File a dispute with whatever credit reporting agency showing it attached to her name. Theyll give BB 30 days or so to show proof signed agreement which they likely cant wont do and the charge will be removed from her credit report. 