<prompt> Human: Message from the bank:Hey,Were reaching out with some difficult news: we have to close your Simple account on May 13 because were not able to move it to our new partner bank, BBVA Compass. We understand this is totally unexpected and jarring; please know that were here to help keep your funds safe and make the impact on you as minimal as we can.Since we havent been in touch about the move before and this is probably all coming as a surprise, wed like to share a little background. Over the past several months, weve been helping customers move their accounts, in batches, to our new partner bank. Due to logistical issues on our end, we werent able to start moving your account in time. Now that were approaching the end of our relationship with our current partner bank The Bancorp Bank, we have to automatically close all the accounts we havent moved yetincluding yours. To prevent your money from being tied up in the closure process, heres what you need to do: 1. Update any automated payments or deposits that use your Simple account information, as soon as possible. 2. Move your funds out of your account before May 13. You can do this by transferring them to another bank account, sending yourself a check, or withdrawing them as cash. If you have questions, or you run into any spending limits, please give us a call. We can help you find the best way empty your account quickly. If you dont move the funds and theres more than 2 in your account when its closed, well send a check to the address we have on file for you. It can take up to 3 weeks for that check to arrive.If you can look past our clumsiness with this move and youd still like to bank with us, wed love to have you. Though we cant keep this account open, you can apply for a new one as soon as weve finished the closure process. We know this is a lot of news you werent expecting to hear, and we want to answer all your questions. Well be giving you a call soon; dont hesitate to reach out before then.Thanks,The Team at Simple  <response>: Ally is pretty good. I actually switched from Simple and I like Ally a lot more. 