<prompt> Human: A while ago I bought a 10 foot phone charger on Amazon and saw that the product had the option for a two year warranty for just a few bucks more. Ten foot chargers never last long so I paid for the warranty and of course, around 6 months later, the charger just stopped working. I sent in a request to the company to either get a refund or the item replaced. They never responded but like a week later amazon sent an email asking if the issue had been resolved and I said no and never heard back from Amazon either. Is there anything I can do to try and get my money back for this?  <response>: Call Amazon customer services and ask them for help, if you paid the extra through their payment system they should contact the seller and move things forward for you. 