<prompt> Human: Im not sure where else to post this, but you folks here seem to have the most experience with money issues so Im hoping you might be able to help me where others have not. I run my own business making games. I use a laser at home to produce copies of my game, right down to assembling acrylic boxes for them myself. In March I went to SXSW to launch my first tabletop game. For the event, I made 10 special copies that were all serialized 1-10. I auctioned them off, a few each day, using a blind auction system that worked quite well. On day one, one of my buyers, who well simply refer to as Sandra real name changed, won a copy for 170. Sandra showed up on day two and didnt have the cash to pay for the game, nor did she have the available credit to charge it, so she asked if she could pay via PayPal. I made a mobile invoice for her, she paid on her phone, and I got a text verification that it was a confirmed payment. She got her copy of the game, I got paid, and all was well. The next week, I checked my PayPal balance and found that her payment was showing up as cancelled. I emailed her and got no response. I emailed PayPal and got no response. I followed up repeatedly over the next several weeks with both PayPal and Sandra and got nothing meaningful from either. Finally I called PayPal and they told me that since Sandra had chosen to make the payment as a personal payment and not a payment for goods or services, it was out of their hands to do anything. Note that I didnt have any choice in my invoice; Sandra was completely in control of how to classify the payment. Finally Sandra emailed me back, said she felt terrible for missing a month of my emails, and that she was confused because the money was taken out of her account. I replied, but I havent heard anything since. This was in late April. Im at a loss, here. PayPal says theres nothing they can do. Sandra says shes paid. I feel like Sandra is a scammer and has committed intentional fraud. I have no experience with this sort of problem. Usually my business is all done online, so if fraud is detected I simply dont send out goods until its fixed. In my thousands of sales, Ive never had an issue like this one. Sandra is in Austin, TX and Im in Philadelphia, PA, so communicating with local law enforcement seems impossible. At this point in my life, 170 is a lot of money and Id really like to get it. Does anyone have any insight on how I might go about doing that?  <response>: Its not worth spending any additional time trying to pursue this. I would just chalk this up to a lesson learned and remember the cash policy and the PayPal goods policy from now on that you mentioned. 