<prompt> Human: So, I put in for my vacation on the beginning of July for a trip starting the beginning of August. I gave my form to payroll and was told that my vacation pay had been entered into the system. Two weeks before Im suppose to leave, I get an offer from my part time job to become full time once I get back. I gave my two weeks and asked payroll if I would still be receiving my vacation pay. They told me yes. Last week, they mailed out my paycheck to the wrong address fault on my end and I asked them to please cancel it and send out another. I still have not received that check and have not been able to contact the office staff to get an answer about when I could expect it. So I called corporate. When we were talking, they had mentioned that is the last check Ill be receiving. I asked them, What about my vacation pay? I was told it was entered into the system when I gave my request. They said they did not see it anymore. Fast forward to today, my manager calls me to tell me I will not be receiving my vacation pay as it states in the policy its use or lose it. I tell him I was explicitly told I would still get my vacation time when I turned in my request and at the time when I gave my two weeks. He more or less said tough luck. This seems wrong to me no matter what the policy says this seems wrong. Can they legally just take something like that out of the computer? I was never told of this up until this point. Not to mention I still havent received my check after almost two going on three weeks now and no one seems to have a clue where it is. I was even told they could not keep it at the desk for me to pick up and that they legally have to mail it. Im so frustrated! Do I have a claim here? Do I have any options?Edit: I live in WI.  <response>: You probably need to go back to your employee handbook and see what the policy really is. you probably signed a paper saying you read the handbook and are aware of the policies within it so a verbal conversation from a payroll employee with no authority to override that policy is not legally binding 