<prompt> Human: He pulled a hard inquiry on my credit then called my wife and said our credit was great and that he could get us a better price to refinance. I have not spoken to this guy since closing and I feel like he should have absolutely no right to do this. Michigan by the wayLeft him a message but havent gotten a call back yet. Kinda pissed because it lowered my credit score.EDIT: This is what ACTUALLY happened. 1. My parents call them 2 days ago about buying a new house they told me this yesterday2. He calls my wifes phone and leaves a voicemail saying he pulled our credit and wanted to talk about what we need to do. My wife assumed this to mean he was offering to refinance. 3. He texted my wife and said disregard all of that. 4. I get an alert on credit karma saying there was a hard pull on my credit which dropped my score. 5. I tell my wife about it over dinner and she mentions the call and text message. 6. I leave a voicemail on the loan officers machine. 7. I find out from my parents who only share my LAST name that they had contacted them about a loan. 8. He calls back and explains that he had their IT pull up their info we were both already in their system for buying houses in the last couple of years. IT supposedly pulled up ours instead of my parents info.9. He calls back again and said he called the creditors about it and that they were going to have it removed from my credit report. This is where Im at currently. My current plan is to drop it and not do work with them again in the future if he can make it go away from my credit history. If he cant remove it then I will elevate to his boss, but Im thinking hell be able to get it removed. Assistant: He called back and said he tried to run a check on my parents this is true, they are buying a house but they accidentally pulled mine. Thats still ridiculous but Im glad it wasnt just shady business practice. Its gross negligence instead. Still not sure how to fix it. He said he will call the credit and let us know that it was a mistake then get back with us. This is unbelievable though. How do they do that on accident. I only share a last name with my parents.  <response>: My best guess is that they pulled up a personal account by last name and clicked on yours instead of theirs and used that info social ? to run the check. Anything other than that does not sound like an accident. I would ask how they made the mistake and how to avoid it in the future. 