<prompt> Human: Generally I like to give companies an honest chance to figure things out, but working with Budget Rent a Car has become absolutely ridiculous. Here are the series of events1. On 12162014 I reserved a rental car with Budget. They were great at charging my account on 121714 for a total of 177.90. 2. On 12162014 I promptly cancelled my car rental online just hours after making the reservation. I never received a confirmation email of the cancellation so I took the extra step of calling their company and canceling via phone. I received a confirmation email of the cancellation. The email stated that the rental amount minus 10 would be refunded to my account within 7 business days...3. Around the end of December I still had not been refunded the . I called Budget again and was told that a form was never submitted by the Budget employees for my refund. I thanked the service representative as they gave me a case and told me that they would complete and submit the form. 4. Around the beginning of January I still had not received a refund. I called again and was told that the form had been submitted but they were unsure why I still had not been refunded. I was told they would look into it.5. On 12015 I called AGAIN. I asked to speak to a supervisor this time. The supervisor told me I could expect to see the refund within 3 business days.6. On 12315 I finally saw the refund. However, they only refunded 50 instead of the 167.90 I am owed!!!It has been over a month since I cancelled my reservation. I am incredibly frustrated with this company and the way they have handled the situation. I feel helpless that they have yet to fix this correctly and upset at the number of times I have had to contact them so that they might follow through with what they advertised.  <response>: Call your credit card company explain the whole problem and let them smack budget around for you. You will probably even get that 10 back, its not like they actually DID anything in those few hours. 