<prompt> Human: Basically, Ive heard from some people that hiring a CPA nets a bigger refund, because they know things about the process to get you more money. Then Ive heard the flip side, that you get the same thing wether you do it yourself or hire someone.  <response>: Generally depends how complicated your taxes are. If you just work for an employer and dont have a lot of unreimbursed work expenses, Turbotax or whatever is probably sufficient. Whereas if you own your own businesses and have a lot of expenses you need a CPA to help you find everything you can itemize. 