<prompt> Human: Hello All,I have been using Citi price rewind and for the most part Ive found it very easy. But i just had a bunch of price rewind claims denied that are using Walmart as the lower price.For example, I bought a doll for 10 and submitted a lower price of 5 that I found at another walmart store. The URL I submitted still works and still shows that walmart store has it in stock for 5. However their claims dept denied the claim because they said since walmarts website says Store and online prices may differ, that they have to call the store to verify the lower price. They said the called the walmart store 5 times and no one answered, so they just denied and closed the claim, even though the URL I provided is valid and the 5 price still shows up.I looked at the terms for price rewind and all it says is:The lower price must be published on an online retail site or in a printed or online newspaper, magazine, store circular or catalog. Including special promotions such as Black Friday or door buster sales.Their terms and conditions do not state anything about calling the store. This seems very shady to me, since I have provided a valid screenshot and the URL still works. They said in the past they got fraudulent screenshots that showed a different price from the store price, but the URL I provided shows the real time in-store price.Anyone else run into this? Thanks in advance ;Update: 20 of my price rewind claims were denied. Ive never had one denied before. This is another example:I bought 5 identical items on the same receipt. The first 4 claims were approved no problem, but the 5th was denied because they said the lower price was invalid. I explained that an identical claim that I submitted 40 mins earlier was approved, and everything about the claims was identical - the receipt, the lower price. He wouldnt budge. It seems they arent approving any of my claims.  <response>: Dam. Youve already spent 10x as long as I would have messing around for 5. Only thing would be to callemail and point out their policy of accepting online prices. It shouldnt matter where you originally bought the item, that price option should be any legitamite price for the same item. 