<prompt> Human: My old bank, OmniAmerican was bought out by this sad excuse for a bank called Southside Bank, and theyve completely dropped the ball. So, Im getting out from under them before they cause the apocalypse somehow and want to make sure I get to a good, solid bank that looks out for, heres a shock, MY best interests. Any suggestions are appreciated. Thanks guys.  <response>: Everyone wants something a little different out of their bank so this is a difficult question to answer since retail banking is essentially a commodity.As a simple exercise, lay out to yourself why your current bank completely dropped the ball to figure out what your personal preferences are and then look for the opposite. 