<prompt> Human: Well, I filed official disputes with the credit reporting bureaus about the fraudulent ATT account opened in my name that I talked about hereThe bureaus answer? They think the account in question belongs to me and is my responsibility, despite the fact that the fraudulent accounts billing address is in a state Ive never lived in.Next step: Get on the horn with ATT customer service and get the records of my previous exchanges with ATT customer service that confirm that the account in question was fraudulent.Im not sure if I should contact the collection agency myself, or ask ATT to contact them again they said that everything was taken care of 8 months ago, but that clearly did not happen. I hope that ATT will get everything resolved and have this fraudulent account removed from my credit report. Does anyone have any advice for getting written records of my talks with ATT? Id like to have lots of good, solid evidence in case I have to lawyer up these posts will be deleted if that happens. Im a total noob and have no idea what Im doing.Assistant: You disputed online, right? File a police report over it, then dispute with the bureaus by US First Class Certified Mail requires them to sign for it, include the police report info.Human: Yes, I did dispute online.Thanks for the advice on filing a police report. I will do just that.  <response>: Put everything in writing. You have more legal protections that way.You may also find this guide helpful. 