<prompt> Human: TL;DR: How do I fight charges that went into collections when I dontshouldnt actually owe the money they claim I owe?In May 2013, I joined a gym, Philly Sports Clubs, which is owned by Town Sports International. By December 2013, I was done with the gym. The staff was rude, the other members were obnoxious, the machines were nasty with sweat because nobody wiped them down after use, and the locker rooms were just gross. I canceled my membership and thought I was done. The guy waived the cancellation penalties. At the time, I thought he was just being nice, but this shouldve been a clue for the bs to come...January 1st of this year, I wake up and see two charges for the gym membership - one for 49.99, the other for 99.99. Since it was a holiday, it took a few days before I got in touch with someone. It turns out that when I thought my membership had been canceled, it had been put on a medical hold for a year - thus why he waived the cancellation penalties. It was explained that this happens when the employee doesnt want to be penalized for letting a member cancel. They figure in a year, when the charges start up again, it will be someone elses problemLucky me.After two weeks of back and forth, the charges were reversed on my credit card and my membership was canceled again.I have all of this in writing emails. In early February, I received a post card to call them, because I was at risk of losing my membership if they couldnt charge my membership fee. I called them and it turns out, on February 1st, they tried to charge me 99.99 again, but it failed to go through.I explained that my membership had been canceled twice now and that there was no reason to be charging my card. The charges failed because the card had expired in 2014 and no, I was not going to provide a new card since I had canceled my membership. The representative I spoke to said that she saw that my account was canceled, and she wasnt sure why the system had tried to charge my credit card, but that she would reverse the attempts to charge me again.I emailed the branch manager, and she confirmed that my account was canceled. Now its May. I got a collections notice today for the gym. I called the phone number on the letter, it directs me to another number. I call that number, it directs me to call another number, except its the very same number I have just dialed. The manager of the branch I had belonged to told me that my membership was canceled, but that I needed to just pay it and get it over with, because the charges are left over from when I was a member Theyre not and gave me the corporate number, and the corporate number told me that they had tried to charge my card 99.99 on March 1st but it failed to go through - they were still using the card that expired in 2014. When I had failed to respond to their notices they never sent any notices after the first postcard in February they forwarded me to collections. I have to pay the bill because as the charges were made before my membership was canceled. The kicker is that now my membership was only canceled after they had twice tried to charge my credit card and it had failed, and not back in January - contradicting all that I have in the back and forth emails with the manager. Im given a phone number, which surprise surprise, doesnt work. My plan is to keep trying to reach a human on the phone and to send in copies of the conversations where I was told repeatedly that my membership was canceled, including the two confirmation emails through the mail. Im just afraid that this wont be sufficient and theyll try to get the money somehow anyway.Is there anything else I should do to resolve this quickly and to my satisfaction?I really dont know what to do to fix this. How do I:1 get a human being who will realize this was a mistake?2 get this collection amount recognized as invalid?3 ultimately get this collection off of my credit report and send it back to hell where it belongs? Thank you.  <response>: If its on your credit report. Report it as fraud and it will get dropped. Ive seen it done with phone bills, hospital bills, and random shit that other companies pit on it. It was never a line of credit. 