<prompt> Human: My son loves the movie Frozen like many kids do these days. My mom lives 500 miles away so she decided to buy tickets for all of us to go to Disney On Ice: Frozen while she was in town. This was months ago, like in SeltemberOctober and she purchased them from the official web link which took her to the Ticketmaster website for purchasing. Anyways, so we go pick up tickets at will call and find out the tickets pricing is only 38 each on everyones tickets. She paid 80-something each and the total bill for 4 tix was just shy of 400. I understand that the closer tickets are more expensive -- we had great seats in like the 5th row, middle of the arena. Even the woman in front of us said here were like 60-something each and she bought in advance. So Im wondering WTF and if there is anything that can be done? Lady at will call said they must have been a 3rd party, but my mom said it was all off ticketmaster website and shell have to get her receipt she she returns home but is 99 sure there was no 3rd party. Is this normal ticketmaster bullshit upcharge? Ive never heard of them charging 120 fees. I even looked up tickets today on a different site since ticketmaster site is soo slow and see comparable tickets priced at 38ea.  <response>: Taken is a strong word considering she consented to the transaction at the given price. You mean she overpayed, which is possible. However, its also possible the venue dropped pricing. Either way, it was worth it to her when she paid that price.Nothing can be done. 