<prompt> Human: I was furious when I found out after the fact as I dont consider a ford crossover a luxury car. My wife who was listed as the driver may have signed something at the location however I was was the purchaser. I would be happy with a reduced amount but they will not work with me.  <response>: I worked for the company. They lied. Its not a luxury car. Get your money back. Call corporate. Shame on them. 