<prompt> Human: I had an Exxon Citi card several years ago. I used it regularly and always paid the balance in full. Without warning or notice, the account was canceled by ExxonCiti. I called and it was verified by a recording. Fast forward to this weekend: I signed up for credit monitoring and browsed through my credit history. I found the old Exxon Citi account that I had nearly forgotten about and it was reported canceled by the consumer. Should I try to get this corrected? I have always heard that canceling a credit account has a negative impact on ones credit score.  <response>: Thats what you want a closed account to say. The closure will negatively impact your average age of accounts when it eventually falls off your report and losing the available credit will make your overall utilization higher. Those are the reasons some people dont like closing accounts but the cancellation reason on your report is fine 