<prompt> Human: Is there any way to recoup this money?I booked a hotel for May 10. I checked into the hotel on May 10. I went into the room and decided that I did not want to stay there for a few reasons the air in the room felt very stuffymusty, the curtains were draped over the radiator, and the elevator was very old and slow; it actually took me 30 minutes to enter my room from the time I received my room key at the lobby.I shared this info with the front desk and asked to change into a different room on a lower floor. No other rooms were available. I asked if I could cancel my reservation altogether, and they said I would be charged 50 for the late cancellation since I was canceling the reservation within 24 hours. I was ok with this because I absolutely did not want to stay in this particular roomhotel after seeing it in person.I asked how to proceed and they said I can simply return my room keys right then and there and just leave. I asked if I had to sign anything to check out to leave and they said no, so I left and checked into a different hotel for the week and went about my business.A few weeks later, I saw on my bank statement that the original hotel charged me for one nights stay 120. I filed a claim with my credit card company to dispute this charge. My credit card company posted a temporary credit for 120 while they investigated the situation. The hotel responded to my credit card company and submitted a written statement that I checked out on May 11 100 false. The hotel also faxed an invoice to my credit card company that said I checked in on May 10 true, and checked out on May 11 false. There was a signature line on this invoice, which was blank; I did not sign it.My credit card company contacted me and said the case was resolved and that the temporary credit for 120 will be removed from my account because I stayed in the hotel and checked out on May 11 per the hotels statement, which was false. I told my credit card company that I did not stay in the hotel and that I wasnt even on the hotels property on May 11. My credit card company requested proof that I did not stay in the hotel. I asked if the invoice from the other hotel that I stayed in would suffice as proof, they said no. I asked if written statements from my colleagues stating that I did not stay in the original hotel would suffice as proof, they said no. My credit card company suggested that I contact the original hotel directly and receive a written statement from them indicating that I actually did not stay overnight. This would contradict their written statements, which would allow the credit card company to reverse the 120 charge. I emailed the general contact email for the hotels company and asked, Please tell me what time your records indicate that I checked out of your hotel on May 11, 2015.They responded, I contacted the property on your behalf and spoke with ___. He stated that you checked in at 7:32 P.M on 510 and checked out at 1:33 P.M. on 511. Please feel free to contact me if I can be of further assistance.Im shocked that they are claiming a specific time for my checkout on the date that I wasnt even there. I was attending a work conference from May 11 through May 15, and I was at the conference on May 11 at 1:33 PM. After I left the original hotel on May 10, I never went back. There was no transaction nor any correspondence between us afterwards. I shared this info with my credit card company and they will not reverse the charge solely based off this info.I genuinely feel cheated by the hotel and Im more bothered about that rather than the money. Im also dissatisfied by the fact that my profileaccount at my bank will now show that I disputed a charge, which was provedsettled to be correct. Is there anything I can do to recoup this money?TLDR: I checked into a hotel on May 10 and did not want to stay after seeing the room in person. Hotel told me I could return my keys and be charged a late cancellation fee rather than the nightly rate, so I returned my keys and left on May 10. Hotel charged me for the nightly rate. I disputed the charge with my bank. Hotel submitted paperwork to my bank stating that I checked out on May 11. Bank closed the case and said they will not reverse the charge unless I prove that I did NOT check on May 11. Am I SOL because I didnt receive any early checkout formpaperwork?  <response>: My guess is the front desk person forgot to actually check you out when you left. The next day when housekeeping arrived to find the room empty they notified the front desk and they checked you out. Lesson here: always ask for a receiptbill.That said, this should be fairly straight forward. Go to the hotel and talk to the manager. Ask if it would be possible to review that tapes at the time you time you talked to the front desk person that night and then left, never to be seen again. That, or take them to small claims court. 