<prompt> Human: My girlfriend has 2 children and doesnt make very much money. She usually gets about 7,900 refund due to the child credits etc and usually goes to HR block and pays the 275 for it to get done. This year she made less money due to being unemployed for a few months, she made a total of about 7000 in 2014. In 2012 and 2013 she made about 16,000 when getting the 7,900 return. HR block said that her refund will only be less than 4,000 this year and I want to know why this could be, that is a huge difference and she really needs the money. If there is more money due, is it too late to change the filing done at HR block or what? I know she should have gone somewhere else after reading more about it but does anyone in the know have any insight? Thanks!  <response>: She made less, so they took less money out for taxes, so she wont get as much of a refund. She only made 7k last year, of course she isnt going to get a 7,900 refund. 