<prompt> Human: First time poster, on mobile, apologies if formatting is iffy.So, I was looking at buying a used car from a dealership in a large city in Canada. I arrived and was told that the safety inspection had not been done, but that they would do it that very day if I agreed to put a deposit down. I made sure it was refundable and signed a contract stating that if I decided not to buy my money would be refunded. I took a photo to be sure, because Im skeptical, and thought of they stated contract was lost I had a copy.Safety is done and its junk. Needs about three times the amount theyre asking for it in work. I say thanks but no thanks. Now, as I was prepared to pay the entirety in cash, I have a cash deposit. Have the deposit slip saying cash. When I go to get refunded they tell me that they have already deposited the cash, that they would send me a check. Over a week and a half later, no check. Ive called the guy who works in the financing department twice, left messages twice. He doesnt return my calls.Whats my next move? How do I go about getting my 500 back?  <response>: Hi. I would like to speak to a manager.Hi Manager. I was supposed to get my refundable deposit refunded. I was told that a refund was mailed, however I have yet to receive it. My name is Nevermore_the_caged. Could you look in to this for me, Ill wait. 