<prompt> Human: So a long time ago, I think 2014,I was working for Sprint. My friend was going to Hawaii for 6 months and I said Id be able to put his phone on hold for him. Somewhere in the paperwork it got held up, and I totally forgot about it and it didnt, his phone bill went delinquent. When he got back I paid his pastdue and overdue bills but it still effected his credit really badly, and to this day he still gets declined for stuff. I called Sprint but they dont care since it went to collections. Im wondering if theres any way I can make this right? Or anyone I could call? Or something?  <response>: No, you cant undo something that was sent to collections years ago.That said, if he paid the bill that was sent to collections, and has otherwise paid his bills on time since 2014, his credit should have largely recovered by now. Perhaps there are other issues with your friends credit that he still needs to resolve. 