<prompt> Human: Hello, today Ive got a phone call from a person claiming to be from a collection agency. She said I have a outstanding collection from staples for 2700. She knew my name but she had a wrong email address in the format of The only purchase Ive ever done in Staples is a print job and its paid and posted in my credit card bill. She asked my email address so she can email me supporting documents. I refused to provide my email and asked her to mail the documents to my address if they have it on file. She said she cant do that and she will give the file to their attorney if dont comply. I said Ill call later after looking up more about this.Is this likely to be some kind of scam, or should I be worried about identity theft? Should I give her my email address to get the documents? Is there any place I should contact to inquire more about what going on? Thank you.  <response>: If theyre not willing to verify and theyre threatening legal action off the bat, yes its a scam. 