<prompt> Human: I recently got a call from a collection agency about previous hospital bills that added up to 200. I decided that I would take care of them because the guy on the phone told me that theyd delete the charges off of my credit report.Afterwards I had learned that its better to get this in writing first. I havent paid yet but the payment is scheduled for the 27th of this month Jul 17 should I call the collection agency back and request an email? Or should I let my credit card company know and have them block the transaction?  <response>: Call them up and tell them you want the terms of your agreement in writing, and if they cant provide it, youre withdrawing your consent for them to charge your card and will dispute the charge if they do it anyway. 