<prompt> Human: This might be off topic, because its not my personal finance. This has to do with where I work.I cut a reimbursement check to someone a year ago, delivered it to them and they deposited the check last July. Then in March this person deposited the check again via mobile app. Our bank caught the error and notified us last week, and I was told to reach out and get this person to write us a check to get our money back.My question is why isnt the bank handling this? When I read about all of those scams where someone sends you a check and you send them a gift cardmoney order, the bank has no problem reaching into your account and taking the value of the bad check back. Why are they sending this back to us to fix? Thank you in advance.  <response>: Entirely the banks fault. The fact that they try to have you take care of it is horrible customer service. Tell them to handle it or you will be closing your account and moving somewhere else. When you talk about account closing you should see how it makes them move 