<prompt> Human: So my previous apartment complex is trying to get me to pay 500 dollars in damages. I took many pictures of the apartment before I moved out and told them I was not going to pay any fees unless they provided proof of the charges. I left my apartment spotless although due to moving out after the office closed, I was not able to do a walk thru with the office staff. It was a small one bedroom and they charged me 350 alone for the carpet, which was clean and is only in the bedroom! So I am quite positive they are overcharging if they even changed the carpet out all.They sent the bill to a collections company who called me and I explained to them the situation and told them I wanted to dispute the claim. They still call me everyday but I have been ignoring the calls because they still are trying to get me to pay the 500, but I checked my credit report last week and they put a collections for the amount of 9. Before I call the collections agency and ask questions, is there a way that I can justify paying the 9 dollars on my credit report, even if it was a mistake on their end?  <response>: The Consumer Financial Protection Bureau has draft letter templates you can use: 