<prompt> Human: So a few weeks ago Dad and his coworkers each chipped in a small amount so that another coworker could have a nice wedding present to use on her honeymoon under 200 dollars total. The giftcard was to one of the major credit card companies, and dad, as the group leader, was tasked with buying the card. He bought it at a major supermarket, and I was with him at the time - everything seemed aboveboard and I would never have believed anything was about to go horribly wrong.When she went to use it about a week later, the card was rejected and had been cleared out only minutes after dad had bought it. According to the major credit card company, someone in a city more than two and a half hours away had used it obviously impossible considering the circumstances. Under their advice, dad then went back to the store he got it from for a refund. The card was taken from him then by the store manager, with the assurance that hed see about getting his money back. Two weeks later, the manager still hadnt gotten back to him, and despite multiple calls dad felt he wasnt getting anywhere.We went back to the store and asked for the card back. The manager came out after a while and brought us the envelope the card was in, a refund for the activation fee in terms of store credit, and some useless paperwork. I had a headcold at the time, and for whatever reason we didnt check the envelope to see if the card was in there. Big mistake! It wasnt, and we only found out this this morning when dad went to call the credit card company.Hes convinced the store manager is the one who scammed him and used the card, and equally convinced that theres nothing more we can do - and that hell be on the hook for the full present amount, since he had to replace the money out of pocket for the coworkers present. I feel rather discouraged myself, and dont know what more we can do. If we go back, Im worried now that the manager say we lost it on purpose, since we didnt check immediately to see if it was in there, and hell be off the hook. There is no actual way he would have lost it due to how he stored it, but you know thats not going to matter.This subreddit has gotten me out of sticky money situations in the past, and I thought it couldnt hurt to try for advice on this one. Well? Is there anything we can do? Has anyone else been in a similar situation? I feel terrible for him.  <response>: Contact someone above the store manager owner, corporate. I would not accuse the store manager of anything. Just let them know you are not happy with the outcome and you do not feel the store manager has been helpful. 