<prompt> Human: Hey all,I lost my home in the Sonoma County fires this week. You never think something like this will happen to you, so admittedly Ive never put much thought into how to best handle the insurance company going forward. Ive already started by filing a claim. Any tips on things to consider, watch for, or fight for? I want to make sure I get as much as I can to try and recover. I am worried I may be low balled.Also, Im not sure how FEMA supports something like this or next steps. Any idea on how FEMA may support here would be greatly appreciated. Thanks for your help!  <response>: I was a property adjuster for several years and handled these losses. People would often enter into the transaction with the mindset that they were going to get screwed. Generally speaking, youre dealing with professionals who want to help you. Any problems that occur are usually the result of miscommunication. Here are some helpful hints:1. Utilize an email address to communicate with your adjuster so that you can refer back to the discussion and everything is documented.2. Ask for a general timeline that will let you know what to expect and when. 3. Ask what your obligations are, and theirs. This should be in the email. 4. Understand that speaking in a reasonable tone will get you what you want. The adjuster likely has about 120 files he is working on at any one time, and yelling helps no one. Good luck, and remember its just things. 