<prompt> Human: I successfully froze with all three yesterday. Today, the wife and I sat down to do hers. Experian and Transunion were okay, but we put all her info into Equifax and we got a 500 code system unavailable. So we did the other two and came back to Equifax. We put her info in again, and uh oh, its frozen and we can only lift the freeze. Problem is since the website said that it was down, it never gave us the pin, but it did issue the freeze. Anyone else run into this?  <response>: Something similar happened to me when I called them. I went through the whole freeze and got to the end and the system never asked me to create the pin then just disconnected. Im waiting to see if I get anything in the mail from them for a week or so then Im going to call and find out what the deal is. This company is just completely incompetent in my opinion. 