<prompt> Human: I worked as a lifeguard this summer and was told at the orientation meeting that if I worked 200 hours and 2 of the 3 holidays Labor Day, 4th of July, Memorial Day that I would receive a 500 bonus. I have been waiting on this bonus since the end of Summer but every time I called they told me it should be on the way. Well it is now November and I finally got a hold of my boss who tells me that the hour requirement is actually 250, and because I worked 239 hours I am not eligible. How should I handle this situation? I am sure we were told that we only needed 200 because I had numerous conversations with my head lifeguard who set my hours about making sure that I got there.  <response>: Do you have anything in writing about the requirement for the bonus? If not, you have zero leverage. 