<prompt> Human: Had 20 100 bills that I wanted to deposit into a savings account. On Monday, I go to the branch, realize its MLK day so I use the ATM to make my deposit.I put the 2,000 in, it registers it. I accept. Then the money started coming out, one or two 100 bills at a a time. All of a sudden it stopped, I look inside and see a wad of cash trapped. I stick my finger in and grab a few 100s. Then the security door shut, nearly trapping my fingers. In total, I got back 900. No receipt, and it took my card. I call customer service, they see I tried to deposit 2k. Told me to go to branch the next day so they can rectify the mistake and give me the missing 1100. I go in, they register a dispute. The rep told me a third party company has to audit the ATM and that could take 5-10 business days. Now, Im not gonna go hungry if I dont have my 1100, but I am starting to feel uncomfortable that it takes this long.Why cant they just open the ATM count the cash and check it against the journal? this ATM doesnt even give out 100s so it should be even easier for them to physically audit.  <response>: Why cant they just open the ATM count the cash and check it against the journal? this ATM doesnt even give out 100s so it should be even easier for them to physically audit. They can.And they will.But it takes time to schedule in the staff who have ability to do what you need done. 