<prompt> Human: After somewhere between 8-10 hours on hold with CenturyLink, I got to a point where, for my own mental health, I simply will not call them back. As a result, the 180 they are trying to charge me is likely to go to collections. The company opened up this account without my permission and I am not at fault and should not be held liable for any of it.What are my options. I already submitted a BBB complaint. Can I reach out to a Congressman or is that more for issues with federal agencies? I dont honestly care if my credit score goes down a little...but I will not pay this company a dime.  <response>: IMO, a 180 bill is not worth a 7-year impact on my credit. Id pay it, then try to get the charge reversed after the fact.Im not living check-to-check though, and 180 wouldnt severely impact me in any way. 