<prompt> Human: Long story-had a kitchen fire 6.5 weeks ago. The fire department shut off the power to the house and acted like it didnt seem THAT bad but wanted to err on the side of caution. The fire happened on a Tuesday and the insurance adjuster came that Friday and estimated around 65k worth of damages. Well the homeowners insurance is through a small company and I feel like they must never have claims or something. Ive been living in a hotel ever since with my 3 small kids the only thing insurance is covering so far. They dont do any advances. The house is just sitting, the claim apparently got rejected on June 27 and didnt get resubmitted until July 17! No one said that it got rejected, or why. I had no idea nothing was happening and was calling constantly. They keep saying that its taking so long because the amount is SO LARGE. Well Im already sure they are going to lowball on it so I am terrified that if they ever do approve it Ill have to fight like crazy on the amount. My kids start school in a month and my oldest is autistic and really needs stability. We are not in the county the house is in currently and I am just at a loss as what to do now. This cant be normal, right? Contractors havent even come yet because they say they need some list that no one will give to me- I assume the list the adjuster made. I have no idea what I should do next... any advice is welcome!  <response>: Since it seems you arent getting anywhere on your own, you need to hire a public adjuster. It is their job to handle claims like this and get the most money for you while keeping up with the process and letting you know what is happening.With everything you have going on you probably dont have the time to be doing all of this yourself in a way that will force the insurance company to move along quickly. 