<prompt> Human: First off. Thank you all for the help you provide this sub. I read daily and still a novice when it comes to finances and this has helped a lot with getting me on the right tracks in life.TL;DR - I stayed at Hilton Garden Inn. Got overcharged 1634 for coworkers rooms. I have email records, statements dating back 1 year trying to resolve the issue and proving I was overcharged. I was roped along by hotel managers for too long and when I finally was fed up I contacted my bank and they said its been too long to get refund from bank.Here is the whole story...Its nearing over a year ago June 2017 when I went on a business trip and stayed at a Hilton Garden Inn. I went with 20 other work employees Im active duty military and was incharge of setting up logistics schedule meetings and setup transportation and lodging. I only stayed for the first few days to make sure everything was setup and no issues. I reserved all the rooms, but I had to put my work credit card on file. 1 month later, I was reviewing my work card statements and noticed an over charge of around 1000K. I found out later that there was actually over 1600 worth of overcharges that was billed to me for my coworkers rooms. What sucks is that these members got reimbursed for rooms that they did not pay for by my company military and I was out 1600. Once I noticed the charges, I contacted the hotel manager and he said he would work the issue I have this all in email. I also verbally talked to our finance manager and he said there isnt anything he can do once the vouchers have been paid. The part that really started to suck was the Hotel managers were not very responsive and I have emails of me reaching out to them about 1-2 times a month asking for an update. In November 2017, I gave up on the hotel managers and contacted my work credit card company to see if they could help Citi bank and was told it has been too long and to engage with either the Hotel or legal. I contacted my companys legal office and they advised me that there is nothing they could do and I can only hope the Hotel pays me. I spent the next 2 months calling and emailing the help desk and hotel managers and in February 2018 I finally got a hold of the Senior Manager and was assigned a case number. However, in mid conversation the phone dropped due to me being overseas on a short deployment. I called back immediately no more than 2 minutes passed, but the Sr Manager had already stepped out. I left a message, but did not hear back. I called several more times over the next 2-3 months to only get front desk and all managers are off-site, but Ill have them call you. I recently returned and called again and got the same story. This gives me anxiety each time I think about it and keeps me up at night. I have credit card statements and my checkout receipt. I dont have the receipts for when they charged my coworkers with my credit card, but you can easily see that I was charged multiple times throughout the week and after I checked out.What options can I pursue or is it too late? Can I take them to small claims court and would I have to pay out of pocket for a lawyer?Thank you all again for the help in advance.  <response>: Honestly if youre still active duty, Id engage your chain of command. If this was on your government credit card as part of official travel, get in touch with your government travel card office. Someone along the line can help you. 