<prompt> Human: Hi all,I had always been filing my taxes for free while I was a student using HR Block. Last year, I was set to get a 300 return according to HR Block, but I used a CPA my family uses and received almost 2,000. This year I have a full-time job with a couple nuances like an ESPP, but otherwise I dont think my return is too complicated. The cost of hiring him more than paid for itself last year, so I am inclined to hire his services again. Any reason not to? How did the online service do so much more poorly than the professional?Thanks!  <response>: If the tax return is that different, my first thought is that its not about a software. Its about what you enter into it. Did the accountant remember tuition credit that hr block didnt use?Check out the worksheet from last year and do one of your own in a free software. See if you get closer to 2000 or closer to 300 though see the last point of this comment. Remember, two things though.- software and hr block are cheap because they just process what you give them. Accountants know what else you should be giving them that you may not have thought of. - if there were credits that werent used and accumulating, that may account for the big difference last year, cashing it all in. You may not get 2000 back this year. 