<prompt> Human: I tried to return something at REI the other day, and was asked to swipe the card I used for purchase. I lost the card the previous day so they couldnt refund me the money. They could only give me a store gift card for the amount. Seems shady, could I have insist them to process the return instead of getting a gift card?A few days later I returned something on Amazon and they were able to return it to the original lost card. My credit card company then applied the return amount to the new replacement card automatically.If this happens next time, can I insist that they put the refund back on the lost card? Can I contact the FTC if they refuse to do it? Theres got to be a way around that without me having to swipe my lost card in order to get my money back.  <response>: I work retail. The short answer is that stealing receipts is really easy. 