<prompt> Human: I got married a little over a year ago and we have been consolidating our accounts recently. I stopped into a local branch of my wifes bank to change my address and switch over my direct deposit. The bank employee was helpful, but he kept trying to get me to sign up for a credit card the entire time. I declined multiple times, and at the end I told him that I wouldnt make this type of decision without my wife anyway, but I would ask her that night and if we decided to enrol, I would call him back.We both agreed that we did not need a fourth credit card, so I didnt call back. He called me a time or two over the weekend and I missed the calls but he left voicemails encouraging me to sign up for the credit card and also said he was looking at my file and noticed that the bank owns our mortgage and that I should consider taking out a HELOC as well. This just kind of rubbed me the wrong way, he was too pushy, so I just never called him back.Fast forward a few days and I get a notification that my phone number had been changed in the banks system. I called to find out why, but nobody was able to offer an explanation. It was weird because it was changed from my cell number to my parents phone number I havent lived with my parents since 2005. I have no idea how this happened, neither of them are with the bank and being a new customer I have no idea how they would have ever even known about that phone number. In the end I just changed it back and let it go after getting nowhere with customer service.Two weeks later, I get an email saying welcome to our credit program and I sign onto my online banking to see a new credit card section! This dude has signed me up without my permission. I was furious. I call the bank manager and he confirmed the same employee did it. He also confirmed that the employee had used my parents phone number on the application which is creepy because I dont even know how he got that number to begin with. What are my options here? I think this guy thought he could just take advantage of me and get a nice commission because Im a younger guy, but Im furious and feel violated. I also havent received the card yet and if this dude imputed the wrong phone number, how do I know he didnt send the card to the wrong address? How do I know he didnt take this a step further and apply for that HELOC he was trying to sell me or something? I know that isnt likely, but who knows? Any advice?TLDR; Bank employee signs me up for a credit card without my permission. EDIT: Okay, the card came in the mail. So at least theres that.EDIT2: Wow I did not expect this kind of response. Thanks everyone so much for all the advice. I just heard back from the district manager and corporate and HR are now involved. They said they are doing an investigation and will be having a sit down with the employee about this issue on Monday. They also will be providing a letter in order to get the account closed and have the inquiry removed from my credit. I will update as this progresses.Assistant: You can probably close the account saying that it was fraudulently opened. A bit of legwork on your end, unfortunately. Make sure the bank manager knows how pissed you are. Or, talk with your money and move banks - and make sure the manager knows you are moving banks because specifically of this one employees actions.Human: talk with your money and move banksThis. Voting with your feet is the only vote capitalism recognizes. Everything else is just flared tempers and nothing changes.Assistant: Its actually convenient to stay since we have a mortgage with them and we can just pay the mortgage online in four seconds by transferring the money from savings.Im guessing in the end we will leave, but as a mid 20s couple with only 20k in our savingschecking with them, its not like they would even notice. Hell my wife has a credit card with them that we redeem rewards for all the time with 0 interest paid ever, they would probably be happy to see us leave.  <response>: Truthfully, do not just leave. Do not make this a customer complaint matter. This needs to be filed criminally. What he did is a crime. Leaving it alone means he just has another chance to do this to someone else. Please file a criminal complaint. 