<prompt> Human: Im about to sell my house and want to put it into high rate no penalty CD from Ally while I await my new home to be built. Ive read some bad things about them however. A lot of people complaint about customer service or other issues. Has anyone had any issues with them or good experiences?Assistant: Ive been with them 7 years, nothing but great experience. Complaints are always easier to find than praise online. Human: Yeah. Thats why I thought Id check here. The only people who leave reviews typically are people who are mad. If youve had s good experience, most people just carry on. Thanks for your thoughts  <response>: Banking side is great, customer service 247 with a real person. Depending on the term you might get a better rate just parking the money in their normal savings accounts, make sure to look over their website. 