<prompt> Human: Ive been jobless for a while, doing some freelance jobs every now and then. My wife has been the one supporting us, just so I can find a decent job so I can contribute as well. No need to take money out of my savings.But then, yesterday I realized that someone stole money from my bank account. When I checked on my Chase Savings account, I saw 2 weird transactions that I never did. The 1st was money being deposited into my account, and the 2nd was that same amount of money being withdrawn. Curiously enough, it was straight from the same bank ATM that I often visit.I went to Chase bank yesterday to find out what just happened. The guy told me that these transactions, since both were still pending, would get canceled with each other, and the wont reflect onto my savings. I explained that my main issue was that someone was able to use my account and that worried me. I canceled my card and changed my pin number to make sure it wont happen again.Today I woke up having that in mind, and the first thing I see is that both transactions went ok, but then the deposit failed, completely draining all the money I had in my savings.Not sure what should I do right now. All I think is to go back to the bank and get answers, but while reading through the internet for similar cases, it seems they dont go anywhere and a lot of people just lost their money. What should I do? EDIT 1: So after a long time spent on Chase Customer Service, and a couple of different reps on call, this is what I found out: - The deposit was made by a fraudulent check which I was not able to see on online banking. - The amount withdrawn same as in the check was in cash, so the case was shelved as non-negotiable since there was a fraudulent check on the deposit. - All I could do by the time being was to file a fraud claim. With this, theyll send me a letter with instructions for the next steps to take. - The situation might take from 24-30 business days. - My account was locked because of the check. - The guy I spoke with at the bank didnt know that my account was locked, and made me think everything was ok. - Out of all of this,, Im getting a new card, with an account with no money that is going to be charged if I dont meet the minimum requirements of money saved. One of the reps explained that these fees might not be charged while this is getting processed. Emphasizing they might not Im getting to a point where you cant really trust this service anymore, neither the ATM around this block.Thanks for your comments. Not sure if wanting to take this to the police. If things dont get solved, I might try that later.  <response>: A week or two ago I noticed that I had several charges from Uber. Neither my husband or I have ever used Uber. He went to the bank, explained the situation, and they credited us back all of the money. They said they could tell someone had stolen our bank info because they pinged our account made a charge for 0 to make sure it would go through before making actual charges to our account. They mightve been more willing to give us our money back because the fraudulent charges werent for very much only about 40, and because its a credit union and theyre usually more helpful than big banks, but its worth asking if theyll go ahead and credit your money back. 