<prompt> Human: At the beginning of june i ordered two necklaces from pacificlunejewelry.com for my anniversary. I emailed them twice about my order, only getting one response, about two weeks ago, saying that a number of packages were lost and would be resent. Fine. It took you six weeks to tell me I had to wait. Now, going to their website, it looks shut down. I am just looking for help.  <response>: file a claim on your credit card. 