<prompt> Human: Hello PF,I yesterday Friday I got an e-bill from my electricity provider, Green Mountain Energy. This was odd because its about half way through my bill cycle. The bill was for about half of what I normally use but the rates and everything were the same. I didnt have chance to contact them to ask why my bill cycle was changing yesterday. nbsp;Then today I got a FedEx overnight envelope at my door. It was from SaveonEnergy.com and included a letter explaining that was very apologetic and explained that a computer error caused them to switch my retail electric provider and that I didnt need to take any action to be returned to my correct electricity provider -- Well take care of everything for you. They also included a 50 visa gift card as compensation for the inconvenience. nbsp;y question is if anyone has experienced something similar? I feel like its probably just somebody fatfingered an address and they transferred service on my Apartment instead of the correct one but I dont want to be missing a potential scam here? Its awkward getting a giftcard in the mail unexpectedly. Letter:  <response>: They dont want you to report them to your states utility board. They bring the hammer down.Youre probably right that its just some data entry error. It happens. Keep that letter though. If they dont correct the issue, contact your state utility board so they can bring the hammer down. 