<qa>  What was the one exception to the Blessed Orientation-Memory-ConcentAnalytic Plan With one exception, measures of objective characteristics, including community and support-service use, service knowledge, number of informal helpers, and Veterans impairments, were based on information reported by caregivers. The one exception was a measure of impairment based on scores from a standardized mental status test that was administered to Veterans over the telephone i.e., the Blessed Orientation-Memory-Concentration Test; Katzman et al., 1983. Additionally, a small number of Veterans approximately 5 with mild dementia did not have a caregiver; objective characteristics for these individuals were self-reported by the Veteran. Information used to construct measures of subjective characteristics, such as feelings about or perceptions of the quality of care and care-related strain, came directly from the individual whose feelings or perceptions were being represented. 