 The ITIL 2011 Dhibcaha Dhexe: Qorsheynta, Badbaadinta iyo Kala-bixinta PPO Shahaadada waa shahaadada lacag laaanta ah, laakiin sidoo kale waa qayb ka mid ah ITIL Intermediate Wajiga Awoodda, iyo mid ka mid ah qaybaha u horseedaya ITIL Shahaadada Aqoonsiga in Maareynta Adeegga IT. 