 Shahaadada dhexe ee ITIL 2011: Shaacinta, Xakameynta iyo Xaqiijinta RCV waa shahaadada lacag laaanta ah, laakiin sidoo kale waa qayb ka mid ah ITIL Intermediate Capability Stream, iyo mid ka mid ah farsamooyinka keenaya shahaadada ITIL ee Maamulka Adeegga IT. 