<prompt> tafsiri zifuatazo kutoka kwa swahili hadi kiingereza.pale ambapo tunapokuwa tumeweza kujua nini watu hawa wanafikiri na kutaka, basi inatusaidia namna ya kufanya maamuzi sahihi.  <response>: this way we can know what our employees are thinking and feeling, which will in turn help us make the changes we need. 