<prompt> unaweza kugeuza matini haya ya swahilikwa kiingereza?ikiwa mteja atasitishiwa huduma ya maji kwa sababu yoyote ile, huduma itarudishwa ndani ya siku 1 - 2 za kazi mara baada ya kulipia gharama za kurejesha huduma.  <response>: if any one transaction is double charged for any sort of technical reasons, the amount will be refunded via the same source within 15 to 20 working days. 