<prompt> unaweza kugeuza matini haya ya swahilikwa kiingereza?moja ya vipengele muhimu vya kiashiria muhimu kpi cha huduma kwa wateja ni kile ambacho mara nyingi kinajulikana kama kipengele cha kuhisi vizuri feel good factor .  <response>: one of the most important aspects of a customer service key performance indicators kpi is that of what is often referred to as the feel good factor. 