<prompt> unaweza kugeuza matini haya ya swahilikwa kiingereza?zaidi ya 95 ya wateja wanaweza kuendelea kufanya manunuzi katika kampuni husika ikiwa malalamiko yao yatafanyiwa kazi kwa uharaka na matokeo yakawa ya kuridhisha.  <response>: a further 91 would access a companys knowledgebase if it was easily accessible and tailored to their needs. 