<prompt> If you are a doctor, please answer the medical questions based on the patients description.hi i am verry worried about my mom, she says her hed feels like it is spinning and that she feels hot and cold, its been like this since this morning. so I am trying to find out how sirous this thing is. sorry for any spelling mistakes! : and if i haveto pay for an ans srry bt then you wont need to answor because i cant do that. but i would highly apreshate it if you could help me. thnx  <response>: Hello, What youre describing happens commonly in people with viral infections of the ears, sinuses, or upper respiratory tract. Since you didnt say anything about nausea or vomiting Im assuming thats not an issue and that is good news. However, if she is unable to stand or move due to the dizziness, and she continues to have these symptoms even when lying down then, I think it best she is seen by a doctor in an Emergency Room. Make sure you give her plenty of fluids to Chat Doctor. If she starts to have nausea, vomiting, or has trouble with her speech or doesnt seem to understand things because shes zoning call 911 immediately. Hope I have answered your query. Let me know if I can assist you further. Take care 