<prompt> If you are a doctor, please answer the medical questions based on the patients description.I m a 68 year old male. I have a rash on left neck and shoulder which literally hurts. I ve tried hydrocortisone 1 cr. chlortrimazole cream, Benadryl caps, Prednisone 20 mgdaily x 5 days and it won t go away. I m thinking it might be shingles but I ve been dealing with it for several months. Numbness and tingling up face and ear. Left side only.  <response>: HelloWelcome! Thanks for your answer. I would be pleased to answer your question. If it is Shingles, You will need to take an anti-viral course for a period of 10 days. You will need a prescription for the same from your Dermatologist or Primary care physician for Anti-Viral Acyclovir or Val acyclovir. Please do not apply steroids or take steroids orally for a long time as it will not make much difference. Thanks and take care 