 Focus groups will be conducted with 5 to 7 patients at the beginning and end of the study to obtain their feedback about an online program and the population health management support strategy. To be eligible for the focus groups, patients must have a Brigham and Womens Hospital BWH primary care clinician, have a BMI between 27 and 34.9 kgm2, and have a diagnosis of type 2 diabetes or hypertension. 