 PDC had four primary ways of assisting families: 1 providing disease-related education and information; 2 offering emotional support and coaching; 3 linking families to medical and non-medical services and resources; and 4 mobilizing and organizing the informal care network. Two key staff members implemented the intervention: a VA Dementia Care Coordinator VA DCC in VA medical centers and an Alzheimers Association Care Consultant AA CC in Alzheimers Association Chapters. VA DCCs primarily focused on veterans medical and non-medical needs and assisted families with effectively using VA resources; AA CCs primarily focused on needs of informal caregivers such as care-related strain and accessing non-VA resources. The intervention protocol consisted of: 1 Assessment of Care Needs across medical and non-medical care issues that addressed 23 domains for Veterans and 14 domains for caregivers; 2 Development of Care Goals that matched the priorities of Veterans and caregivers; 3 Development of Action Steps which were concrete behavioral tasks intended to help families move toward goal achievement e.g., individual responsible for completing each task, expected completion date; 4 On-going Monitoring of Action Steps on a regular basis to ensure timely completion of tasks, address potential barriers, modify or add action steps, and identify new goals. 