<prompt> Kujenga mfumo wa kugawa maswali wateja kwa aina.  <response>: Data Preprocessing: Clean up data by removing irrelevant information, correcting spelling errors, and standardizing text formatting. Data preprocessing is important to ensure that the system can accurately identify and categorize inquiries. Inquiry Identification: Use natural language processing NLP techniques to identify customer inquiries from the collected data. Hii hatua inahusisha kuchambua maudhui, muktadha, na sauti ya maswali ili kuelewa mahitaji ya wateja. Inquiry Categorization: Mfumo wa Huduma ya Huduma ya Wateja Usafi wa data kwa kuondoa habari zisizo na maana, kurekebisha makosa ya herufi, na kutengeneza muundo wa maandishi. 