<prompt> Pfupisa nyaya yacho: Ndiyo call centre yakapomerwa kuti iri kutambudza Britain nenhare dzinoshamisa dzinosvika mamiriyoni matanhatu pazuva. Zvino The Mail paSvondo inogona kuzivisa mhedziso yakashata yomunhu ane mutoro inobatanidza kukakavadzana namazita akakurumbira uye nhevedzano yebhizimisi rakakundikana. Russell Church ndiye mugoverani mukuru mukambani iri kuongororwa pari zvino nokuda kwekurova vanhu vayo, kusanganisira vakwegura nevasina kuchengeteka, nenhare dzisingakumbirwi dzinotambudza dzinotengesa mabasa okutarisira zvikwereti uye inishuwarenzi yokudzivirira kubhadhara PPI. Pakuvamba mwedzi uno fekitari yokudana kusina kufanira yakavakirwa pane imwe nzvimbo yebhizimisi isingazivikanwi muHove, East Sussex, yakatsvakwa neHofisi yoMutevedzeri woMutungamiriri woMashoko, uyo ane mutoro wokusimbisa Mutemo Wokuchengetedzwa Kwemashoko. Russell Church ndiye mugoverani mukuru mukambani iri kuongororwa pari zvino nokuda kwokupfura vanyajambwa vayo, kubatanidza vakwegura nevasina kudzivirirwa, nenhare dzisina kukumbirwa dzinotambudza. Kambani yacho inonzi ine nhamba dzerunhare dzinosvika mamiriyoni 90 idzo dzinoshevedzwa kakawanda pachishandiswa michina yemhando yepamusoro. Mr. Church vane nhau dzakapfuura dzisinganyatsooneki dzinosanganisira: Mr. Church vakatanga basa rake somunhu muzvinabhizimisi nechepakati 1980s muna Brighton, apo aigara kusvikira ichangopfuura nomudzimai wake mune imwe 1,6 miriyoni pfuma. Uyu ane makore 54 okukura ave ari mutungamiriri wemakambani 19, zvikurukuru ane chokuita nebasa rokubudisa mabhuku. Asi zvinyorwa zvepamutemo zvinoratidza kuti 18 yamafemu aya akaparadzwa, achine chikwereti che3,4 miriyoni kuvatengesi. Muna 2009 VaChurch vakarambidzwa neDhipatimendi reMabhizimisi kwemakore mana kutanga rimwe bhizimisi pashure pokunge zvaonekwa kuti makambani avo mana akanga akundikana kubhadhara mitero uye kubhadhara mari yeNational Insurance inosvika 120,000. Anne Diamond akamhanarira Church kudare. Russell Church akanga ari chinangwa chehasha dzaAnne Diamond pamusoro pebhokisi rinonyadzisira. Ms. Diamond, kuruboshwe, uye murume wake panguva iyoyo Mike Hollingsworth vakamhanarira kambani yaChurch, Humour Publications, pashure pekatuni yakabudiswa mumagazini inonzi Zit. Yakanga ichifungidzira kuti Mai Diamond vaiva neukama hwepabonde...  <response>: Mugovani mukuru ari kuongororwa nokuda kwokutengesa chikwereti chokutarisira uye zvikwereti zvePPI. Makambani ake gumi namasere akapinda mukubhuroka uye ane chikwereti chemamirioni kuvapikiri. Fekitari yokuridza runhare isiri pamutemo yakatsvakwa neHofisi yoMutungamiriri weZvekubudiswa Kwemashoko mwedzi uno. Kambani isingazivikanwi inoshumwa kuva inochengeta nhamba dzorunhare dzinokatyamadza dzemamirioni 90. Zvichakadaro makambani maviri ari kupa kuvharira kudanwa kusiri kwechokwadi ari kuongororwa. Cold Call Elimination inonzi inopa fungidziro yokuti vari kudana vachibva kuBT. Kurambidzwa kutungamirira makambani nemhaka yemitero isina kubhadharwa uye kubhadhara kweNational Insurance;. Makambani ake gumi namasere ari kuenda kunoparadzwa, achida zvikwereti zvemamiriyoni emapaundi;. Kutora zviuru zvemapaundi mubhadharo wokunyoresa kubva kuvateveri vechiduku veBoyzone nokuda kwemagazini iyo yakapetwa pashure pekubudiswa kumwe chete; Chikumbiro chepamutemo chakabva kumuratidziri weterevhizheni Anne Diamond pamusoro pekatuni inoshungurudza mumagazini yaakabudisa. 