<prompt> Fingqa isihloko: Bangaphezu kwezigidi ezingu-8,7 abahambisa amapheshana ngonyaka owalandela ngemuva kokuthi inkampani ihlukaniselwe ezomphakathi. I-Royal Mail iye yakhuphula inani lezincwadi ezingadingekile ezifaka eminyango yethu kusukela yathengiswa uhulumeni, imibiko emisha ibonisa. Le nkampani ihambise amapheshana angaphezu kwezigidi eziyi-8.7 ngonyaka owalandela ukungena kwayo embusweni wangasese okwabangela ukwesaba ukuthi kunengozi yokuthi ibe ngumhambisi wamapheshana. Ezinyangeni ezingu-12 ngemva kokungcweliswa, abathumeli baphonsa amapheshana nezincwadi zokukhangisa ezingaphezu kuka-50 000 eminyango yethu usuku ngalunye, uma kuqhathaniswa nonyaka owandulele. Lokhu kusho ukuthi kwahanjiswa amapheshana angu-3.2 billion e-junk mail engenamakheli ngonyaka owodwa nje kuphela - okucishe kuphindwe kabili uma kuqhathaniswa namapheshana angu-1.7 billion ayehanjiswa minyaka yonke eminyakeni emihlanu edlule. Lezi zibalo azihlanganisi ngisho nenqwaba yezikhangiso ezingenamakheli ezilethwa nazo, ezinamagama abantu abasemvilophini. Ukwanda kweposi engacelwanga kuye kwabonakala kunenzuzo kuRoyal Mail, ebhekene nokuncintisana okwandayo emakethe yamaphasela nokwehla kwenani lezincwadi ezivamile ezithunyelwayo. Imali engenayo evela e-mail yokumaketha ebhekiswe futhi engabhekisiwe iye yakhuphuka yaya ku-1.1bn ngonyaka, ibalethela u-3million ngosuku. Abagxeki izolo ebusuku bacele iRoyal Mail ukuba inciphise inani lezincwadi ezingafunwa eziletha noma ibeke engcupheni yokuba umhambisi wamapheshana. I-Royal Mail yavuma ukuthi i-junk mail isibe yinto ebalulekile ebhizinisini layo, futhi yagcizelela ukuthi imizi eminingi ithola amapheshana okukhangisa eyasiza. Kodwa izincwadi eziningi ezingafunwa azivulwa futhi zigcina ziphonswe ngqo emgqonyeni okubangela ikhanda elingemvelo. Nakuba eminye imikhaya iphinda isebenzise amamenyu nezincwajana ezithathwa ekhaya, amathani amaningi e-junk mail agcina ethunyelwe ezindaweni zokulahla udoti - okubiza amakhansela amashumi ezigidi zamaRandi ukuwasusa. Umkhulumeli weNhlangano Yohulumeni Basekhaya wathi: I-junk mail iyisiqalekiso eminyango yesizwe. Akukona nje kuphela ukuthi kuyisicefe ukuqoqa nokulahla, kodwa futhi kunezela izinkulungwane zamathani kumikhandlu yemfucuza okumele iqoqe okudala izindleko ezengeziwe kubakhokhi bentela. I-Royal Mail kanye...  <response>: Cishe izigidigidi ezingu-3,2 zezinto ezingenamakheli ze-junk mail zahanjiswa ngonyaka odlule. Lezi zibalo azihlanganisi ngisho nezincwajana ezibhekiswe kubantu ezazithunyelwe. Ukukhuphuka kuye kwabonakala kunenzuzo kuRoyal Mail ngenzuzo ekhuphukela ku- 1.1bn. Kodwa abagxeki bathi le nkampani yayibeka engcupheni yokubizwa ngokuthi umthengisi wezincwajana 