<prompt> Fingqa isihloko: CNN Ngizoba ngowokuqala ukuvuma ukuthi ngabanjwa ngingalindele kulokhu. Uma ngempela ukuhlolwa kokurekhodwa kwezwi elisendlwaneni yokugibela kwemizuzu yokugcina yeGermanwings Flight 9525 kunembile, kuyashaqisa. Akungabazeki kimi ukuthi umshayeli wendiza engikanye naye angasebenzisa indiza ukuze afe yena kanye nabagibeli bakhe. Nginethemba lokuthi kunokuningi kule nhlekelele esabekayo, esabekayo kunesenzakalo sokuzibulala esingavamile nje. Nakuba umbiko wokuphefumula okuvamile komshayeli wesibili ezinsukwini ezimbalwa ngaphambi kokuphahlazeka ubonisa ukuthi wayengakhubazekile, umuntu angasho kanjani ngempela? Umqondo ongaqondakali, kodwa ingabe kungenzeka waba nesifo sokuwohloka komqondo esingazange sitholakale, noma waba nokuphazamiseka kwengqondo okuthile, mhlawumbe okwabangelwa imithi? Ngiyazi, akunakwenzeka. Njengomshayeli wezindiza, ngiyithatha ngokungathi sína le ngozi. Kungani kunjalo? Umshayeli wendiza wadela ukwethenjwa umphakathi. Ngazo zonke ezinye izinto ezesabekayo - ubuphekula, ukunyamalala kwezindiza, ukungasebenzi kahle kwezindiza - ngingabaqinisekisa kanjani abagibeli bami ukuthi akufanele banezele ukugula okungokwezokwelapha, ngokwengqondo noma okunye, komshayeli ohlwini? Okwamanje, kufanele ngikholelwe ukuthi amakhasimende ami ahlakaniphile ngokwanele ukuba aqaphele ukuthi umshayeli wesibili weGermanwings ungumuntu ongajwayelekile. Yiqiniso, njenganoma imuphi omunye umsebenzi, abashayeli bezindiza banezinkinga ezithile ezihlobene nokucindezeleka. Kodwa sinezindlela zokubhekana nezinkinga ezinjalo. Enye indlela ilula kakhulu: Ungandizi. Kuwumthwalo wethu ukuzinqumela ukuthi sikulungele yini ukwenza umsebenzi. Eqinisweni, ohambweni ngalunye, kufanele ngikuqinisekise lokho ngaphambi kokuba ngisayine uhlelo lokundiza ngogesi. Kungakhathaliseki ukuthi kumane nje kuwukugula umkhuhlane ovamile noma ukuphazamiseka ngenxa yesehlukaniso esibi, abashayeli bezindiza bangathi nje cha endizeni. Njengengxenye yenqubo yokuqasha, sahlolwa ngokwengqondo. Enkampanini yami yezindiza, enye ingxenye yokuhlolwa yayihlanganisa ukuhlolwa okubhalwe phansi okwakubuza imibuzo engacacile ngezindlela ezihlukahlukene. Enye ingxenye yalolu vivinyo yayihilela abashayeli bezindiza ababelalela ukuqoshwa komzila wezindiza okwenziwa phakathi nosizi lwesiphepho...  <response>: I-Les Abend: Abagibeli kufanele bazi ukuthi ukuphahlazeka kwe-Germanwings kuyinto engajwayelekile; izinkampani zezindiza zinezinqubo zokuhlola ukufaneleka kwabagibeli bezindiza. Uthi ukuhlolwa kwengqondo, ukuhlolwa kwezokwelapha, izinqubo zokubhekwa ngontanga zenza izinhlekelele ezinjalo zingavamile. 