<prompt> Fingqa isihloko: Umama onengane eyodwa uye walandisa ngomzuzu owesabekayo yena nomkhaya wakhe abangena ngawo egumbini lasehhotela elisogwini oluphakathi lwaseNew South Wales, alichaza ngokuthi yindawo yesigameko sobugebengu. Owesifazane waseSydney uMelanie, umlingani wakhe nendodana yabo eneminyaka eyisikhombisa ubudala babhukhe ubusuku obubili e-Apollo Resort eWamberal kusukela ngoFebhuwari 13 ukuze babe khona emshadweni womngane wabo ku-booking.com. Ingqikithi yezindleko zokuhlala kulelo hhotela yayingamaRandi angu - 800. UMelanie nomkhaya wakhe bangena e-Apollo Resort eWamberal, e-NSW futhi bathola izingubo zangaphansi ezimbili ezingcolile. Izimpawu zokuqala zenkinga zafika lapho umkhaya osemusha uhambisana ekamelweni lawo ngezitebhisi ezibukeka zindala ngokumangalisayo futhi ubona izimpawu ezingcolile ezindongeni zendlwana ekhanyiswe ngokungenangqondo, ezesabisa indodana kaMelanie. Lapho bengena ekamelweni labo laba abathathu bathola iphakethe lesirinji elingenalutho phansi, amabala amhlophe phansi nezingubo zangaphansi ezimbili ezingcolile emgqonyeni. Kodwa iphupho elibi alizange liphele lapho. UMelanie wathi kwakunebhodlela elincane elisetshenzisiwe lokugeza umzimba ethayeleni leshawa egumbini lokugezela, isitsha sendlu yangasese esingcolile kanye nesidleke sezinambuzane ngaphakathi kwamakhethini aminyene ansundu. Umkhaya futhi wathola iphakethe lesirinji elingenalutho phansi eduze kombhede ngaphakathi egumbini. Lapho bephakamisa amashidi bathola irayisi elomile linamathele embhedeni. Ngaphandle kuvulandi ongcolile, kwakukhona isivalo sebhodlela esivela esivakashini sangaphambilini phansi, umlotha kagwayi nokungcola kuyo yonke indawo phansi, amathayili angcolile nempahla yasendlini eshibhe ngokumangalisayo - hhayi indawo yokungcebeleka nganoma iyiphi indlela, kusho yena. Ngagijimela enetheni lofezela lapho ngivula umnyango ngakho ngavula ikhamera yefoni yami ukuze ngibheke izicabucabu futhi ngaphansi kwetafula elincane, elibolile kwakugcwele izicabucabu. Iphunga elinamandla le-bleach lafika ekamelweni, uMelanie wacabanga ukuthi kumelwe ukuba lalivela echibini eliluhlaza futhi elingenakubhukuda njengoba kuchazwe kwezinye izibuyekezo ze-TripAdvisor. Njengoba nganginezinyanga ezinhlanu ngikhulelwe, angikwazanga ukubekezelela iphunga futhi ngokushesha ngabuyela ngaphakathi, esho. Kwakukhona namabala amhlophe kukhaphethi. UMelanie wachaza leli gumbi ngokuthi yindawo yesehlakalo sobugebengu. Amafasitela ayegcwele ukungcola nothuli, futhi...  <response>: UMelanie, umlingani wakhe nendodana yakhe babhalise eWamberals Apollo Resort eN.S.W. Benza ukubhukha ngewebhusayithi ethi booking.com ngo- 285 esewonke. Lapho befika egumbini labo bathola iphakethe lomjovo ongenalutho phansi. Kwakunamabala amhlophe phansi kanye nezingubo ezimbili zangaphansi emgqonyeni. Ikhasi le-TripAdvisor laleli hhotela ligcwele izibuyekezo ezingezinhle, ezibiza leli hhotela ngokuthi liyenyanyeka. Kodwa abasebenzi basehhotela bathi bahlanza amakamelo nsuku zonke futhi bathola impendulo. 