<prompt> Fingqa isihloko: Umgibeli wezindiza waseNingizimu-ntshonalanga wagibela indiza kodwa wathola i-e-mail emtshela ukuthi uhambo lwakhe lwalunqanyuliwe. UBob Woudstra wakhokha u-616 cishe u-410 ngohambo lokuya nokubuya olusuka eGrand Rapids luya eFort Myers, eFlorida. Ngosuku lokundiza kwakhe, lo somabhizinisi waseMichigan wehliswa esikhumulweni sezindiza, wadlula ezokuphepha futhi wangena endizeni ngempumelelo. Indoda yaseMichigan yatshelwa ukuthi indiza yayo ikhanseliwe ngemva kwamahora amabili ikhiphe indiza njengoba inkampani yezindiza ingenalo irekhodi layo. Kodwa ngemva kwamahora amabili endiza, uMnu. Woudstra wathola i-e-mail evela enkampanini yezindiza yase-U.S., imtshela ngenqubomgomo yayo yokungabonakali. Inkampani yezindiza yamtshela ukuthi wayengekho endizeni, ngakho-ke yakhansela indiza yakhe uMnuz Woudstra wathi, echaza ukuthi kwakudingeka athenge ithikithi elisha lokubuya ngo-456 cishe u-304. Watshela i - MailOnline Travel:Ngicabanga ukuthi iSouthwest idinga ukungibonisa ukuthi ngangingekho endizeni, ngoba nginabofakazi abaningi abangilahla eGrand Rapids futhi bangilanda eFt. UMyers. Ngemva kokubuyela ekhaya, washayela inkampani yezindiza ucingo efuna ukubuyiselwa imali, kodwa watshelwa ukuthi kwakuzodingeka afakazele ukuthi wayekulowo moya. Izindiza zaseNingizimu-ntshonalanga zithi kungenzeka kube nephutha esangweni, okwabangela ukungaqondani. Angikholwa ukuthi njengoba ukuvikeleka kuqiniswe kangaka ngangingakwazi ukundiza ngendiza futhi iSouthwest ingazi nokuthi ngangendizeni yabo. ISouthwest ayikuvumi ukuthi ngangikulowo moya, imane nje inginikeze, ngokukaSouthwest inzuzo yokungabaza. Ngakho-ke lokho kungitshela ukuthi bacabanga ukuthi ngiqamba amanga, futhi uGary umfana engangihamba naye naye naye kumelwe ukuba wayengekho lapho, ngisho noma ithikithi lakhe livela. Naphezu kwakho konke ukuhlukunyezwa lokhu okuye kwabangela, iNingizimu-ntshonalanga kudingeka ithathe isinyathelo. Ngicabanga ukuthi iNingizimu-ntshonalanga idinga ukungibonisa ukuthi ngangingekho endizeni, ngoba nginabofakazi abaningi abangilahla eGrand Rapids futhi bangilanda eFort Myers. I-Southwest Airlines iphenya ngalesi sigameko. Umkhulumeli wathi: Nakuba singakakwazi ukunquma ngokunembile ukuthi iphutha lenzeke kuphi, sizokwenza okuhlukile kunqubomgomo yokungabonakali nokubuyiselwa kwemali...  <response>: Usomabhizinisi uBob Woudstra, waseMichigan, wathenga ithikithi elingaphezu kwama-400. Ngemva kwamahora amabili esendizeni eya eFlorida, inkampani yezindiza yakhansela indiza yakhe. Inkampani yezindiza ithi iphutha esangweni kungenzeka ukuthi libangele ukungaqondani. 