<prompt> Fingqa isihloko: Umama othile waseCanada uye wabangela ukuba i-United Airlines ithathwe ngendelelo ngemva kokumangalela ukuthi isikhonzi sezindiza sazama ukumcindezela ukuba amboze ubuso ngenkathi encelisa indodana yakhe enezinyanga ezinhlanu ubudala. UKristen Hilderman, waseVancouver, uthe isisebenzi sasesilisa sasiphonsa umyeni waso ingubo njengoba indiza yayishayela indiza esikhumulweni sezindiza iGeorge Bush Intercontinental eHouston. UNkk. Hilderman wathi lesi sigameko senzeka phambi kwabanye abagibeli futhi samenza wazizwa enamahloni futhi ethukuthele. Umama oncelisayo uthe umsizi wezindiza we-United Airlines wazama ukumfihla isithombe sefayela Le ntatheli ithole ukwesekwa okuningi ku-inthanethi ngemuva kokuthi i-tweet ephathelene nokuhlangenwe nakho kwayo ngeSonto eledlule ivuselele impendulo ethukuthele yabasebenzisi be-Twitter. Uthe isisebenzi se-United Airlines esathintana naye ngocingo izolo sixolise ngokuhlangenwe nakho okucasulayo futhi sathembisa ukuqhubeka phakathi kwamahora angu-48. AbakwaHilderman babebuyela eVancouver ngemva kokuvakasha eCosta Rica futhi besendleleni yabo yokugcina lapho kwenzeka lesi sigameko. UNkk. Hilderman wathi wayegqoke i-tank top yokuncelisa lapho isikhonzi sezindiza sisondela futhi sibuza umyeni wakhe, uLuc, ukuthi babezohamba ndawonye yini. UKristen Hilderman uthumele incwadi kanye nale tweet, okwabangela ukuhlaselwa kwe-United Airlines. Wabhala encwadini ayithumele kuTwitter: Umyeni wami waphendula Yebo wabe esephonswa ngengubo yomphathi wendiza akazange ayinikeze, kodwa wayiphonsa kuye futhi wathi, Khona-ke LAPHA, msize. Nganginengubo ngaphansi kwengane yami nengubo embozwe ngamadolo ami futhi indiza yayishisa futhi ifutha umoya... wayefuna ukuba ngizimboze. Ngase ngiba bomvu njenge-beet futhi abagibeli abaseduze kwethu babegqolozela ngomlomo wabo ovulekile. Ngazungeza lapho isikhonzi sezindiza sifika ngemva kwethu ngase ngithi, Ungisize ngani? I-United Airlines yaxhumana noKristen Hilderman kuTwitter ngemuva kokuthi ebhale kuTwitter ngokuhlangenwe nakho kwakhe. Umama waseVancouver uthe i-United Airlines ithembise ukuphendula isikhalazo sakhe. UNkk. Hilderman wathi waphinda...  <response>: UKristen Hilderman wayendiza esuka eHouston eya eVancouver nomkhaya wakhe. Wathi wayemncelisa ibele indodana yakhe ngesikhathi indiza isondela emgwaqweni. Wathi, isisebenzi sasendizeni saphonsa umyeni waso ngengubo. UNkk. Hilderman uthi isisebenzi sasesilisa sathi Nansi, ngisize Wathi washiywa enomuzwa wokukhungatheka, wokuhlazeka nowokucasuka. U-United Airlines uxolise ngokuhlangenwe nakho okucasulayo, kusho yena. 