<prompt> Bheka isigaba esingezansi bese uphendula umbuzo emva kwalokho ngolimi olufanayo nesigaba: Ukudlula: Ukubhala nokubonisa imiphumela yocwaningo. Ukuhlolwa kokuziphatha kwabantu kunezinkinga ezikhethekile. Ucwaningo oludumile lwaseHawthorne lwahlola izinguquko endaweni yokusebenza esikhungweni saseHawthorne seWestern Electric Company. Abacwaningi babenesifiso sokubona ukuthi ukukhanyisa okwengeziwe kungakhuphula yini umkhiqizo wezisebenzi zomugqa wokukhiqiza. Abacwaningi baqale balinganisa umkhiqizo esitshalweni, base beshintsha ukukhanya endaweni ethile esitshalweni futhi bahlola ukuthi izinguquko ekukhanyeni ziyithinta yini umkhiqizo. Kwavela ukuthi ukukhiqiza ngempela ngcono ngaphansi kwezimo zokuhlola. Nokho, lolu cwaningo namuhla lugxekwa kakhulu ngamaphutha enqubo yokuhlola, ikakhulukazi ngenxa yokuntuleka kweqembu lokulawula nokungaboni. Umphumela we-Hawthorne ubhekisela ekutholeni ukuthi umphumela kulokhu, umkhiqizo wesisebenzi ushintshile ngenxa yokubheka uqobo. Labo ababesocwaningweni lukaHawthorne baba abakhiqizi kakhudlwana hhayi ngoba ukukhanya kwashintsha kodwa ngoba babebhekwa. Umbuzo: Hlobo luni lwamaphutha agxekwayo kulolu cwaningo?  <response>: izinqubo zokuhlola, ikakhulukazi ngokuntuleka kweqembu lokulawula nokungaboni 