 The telenursing program protocol is based on: 1 Contact the patient by telephone, weekly; 2 Distribution and explanation of the educational booklet; 3 Filling a diary of symptoms and signs; 4 Record, management and markdown visits in case of non-elective visits, hospitalization or fatal episodes. Also, the following aspects shall be observed: help requests associated with illness, adaptations for living with the disease, effects of drugs in daily life, availability of financial resources for disease management, self-image; emotional and social support. 