 Objectives: Reasons for non-use of hearing aids are varied, but many studies have suggested that a lack of knowledge about how to use andor take care of the hearing aids is a major factor. This is not surprising given that other healthcare fields have reported that between 40-80 of information provided during a clinical appointment is forgotten by the patient immediately after the appointment and almost half of what is remembered is not correct. The long-term goal of this project is to improve the delivery of information during the hearing-aid orientation, as better delivery of information will result in better hearing-aid handling skills and thus better overall hearing-aid outcomes. To accomplish this goal, the investigators propose to refine and evaluate the effectiveness of three forms of supplemental hearing-aid-orientation tools, each of which was developed using established guidelines for good patient-provider communication. 