 Many Americans suffer from back pain for which no specific cause has been identified. Doctors in the United States do not have a standard toolkit of helpful treatments for addressing non-specific back pain. This contributes to frustration and unrelieved suffering for many patients and a sense of helplessness for many doctors. Recently, researchers in England developed a tool called STarT Back which helps doctors identify the types of treatments that are most likely to help patients with different pain experiences. This tool divides persons with back pain into three categories based on their answers to 9 simple questions about their pain and its effect on their lives. Doctors can then recommend treatments that are most likely to be helpful for patients in each category. This method has not yet been tested in the United States where healthcare is very different than in England. This project will test an enhanced version of the method at Group Health, a healthcare system in Washington State. 