def get_ticket(self, ticket_id):
        """Get details about a ticket.

        :param integer ticket_id: the ticket ID
        :returns: dict -- information about the specified ticket

        """
        mask = """mask[id, title, assignedUser[firstName, lastName],status,
                  createDate,lastEditDate,updates[entry,editor],updateCount, priority]"""
        return self.ticket.getObject(id=ticket_id, mask=mask)
Get details about a ticket.

        :param integer ticket_id: the ticket ID
        :returns: dict -- information about the specified ticket