Post: ACME Corp's AI-powered customer service chatbot failed spectacularly when I tried to resolve a billing issue. 2 hours wasted. Back to human support, please! 😡 #AIFail #CustomerServiceNightmare
Platform: Twitter
Sentiment: negative
ACME Corp's AI-Powered Chatbot Reviews
Negative Experiences with ACME Corp's AI Customer Service Bot: Frustrating Interactions and Human Intervention