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3 (**Refusal Capability**): The model refuses to answer due to its own limitations, lack of information, or lack of ability to provide an adequate response. <br />
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4 (**Disclaimer Capability**): The model signals its limitations but attempts to provide an answer within its capacity <br />
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References <br />
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[1] Liu, Y.; Ott, M.; Goyal, N.; Du, J.; Joshi, M.; Chen, D.; ... & Stoyanov, V. (2019). Roberta: A robustly optimized bert pretraining approach. arXiv preprint arXiv:1907.11692. <br />
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[2] Chiang, W. L., Zheng, L., Sheng, Y., Angelopoulos, A. N., Li, T., Li, D., ... & Stoica, I. (2024). Chatbot arena: An open platform for evaluating llms by human preference. arXiv preprint arXiv:2403.04132.
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3 (**Refusal Capability**): The model refuses to answer due to its own limitations, lack of information, or lack of ability to provide an adequate response. <br />
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4 (**Disclaimer Capability**): The model signals its limitations but attempts to provide an answer within its capacity <br />
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Please cite: <br />
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Pasch, S. (2025). LLM Content Moderation and User Satisfaction: Evidence from Response Refusals in Chatbot Arena. arXiv preprint arXiv:2501.03266.
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References <br />
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[1] Liu, Y.; Ott, M.; Goyal, N.; Du, J.; Joshi, M.; Chen, D.; ... & Stoyanov, V. (2019). Roberta: A robustly optimized bert pretraining approach. arXiv preprint arXiv:1907.11692. <br />
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[2] Chiang, W. L., Zheng, L., Sheng, Y., Angelopoulos, A. N., Li, T., Li, D., ... & Stoica, I. (2024). Chatbot arena: An open platform for evaluating llms by human preference. arXiv preprint arXiv:2403.04132.
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